Reviews
Exceptional servicer for exceptional automobiles
The pleasure of doing business with professionals who are the mark of excellence; Steve Jordon and Gary Sauter and Wayne Burchard.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bill, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Mercedes is San Antonio
Gary is a good communicator, he explains the situation well and keeps you posted on progress of service needed. Also appreciated the transport to my office
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Top notch experience
My Salesperson and every person I encountered was friendly and extremely knowledgeable about the vehicle I purchased. Dealership was very modern and clean.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Great Service
Gary Sauter always makes sure the service experience is easy and seamless. He’s personally and professionally taken care of my service requirements for 15 plus years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Great salesperson
William Taylor made the experience enjoyable. He talked me through the process of buying this luxury vehicle. Was not pushy and answered all my questions honestly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
excellent costumer service, easy buying process
Mr. Louis was very patient with me since I don't speak english and also very attentive and resolved all doubts before, during, and after the negotiation. Alejandro Sandoval who's first language Is Spanish explained very well to me and made sure I understood everything about all the features of the car, financing, he even explained me how credits work in the USA. Im very grateful with the whole team and quite happy with my new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the feedback, Armida Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Great service
My service advisor Tyler Jordon. Tyler has consistently been involved and has always walked me through each process. He’s very accessible considering how busy this guy is. If not for his professionalism I probably would have left the brand.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Bought A New Automobile
All paid attention to detail and the most important, LISTENED to my needs. True professionals that are very well balanced when it comes to providing what a customer needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Great service and outstanding customer service.
David worked hard to get me the best deal possible. He was kind and courteous. He followed up up with me to ensure I had no problems with the vehicles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Customer
It was fast and the results reveal the car had a good service. I will refer customers to the dealership given an opportunity.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing this fantastic review! It is of the utmost importance that our guests leave confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com