Reviews
MBOSA
Free Wi-Fi and snacks. The waiting area was very nice and clean. And most of all the service agent was very friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Mercedes Benz of San Antonio again! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Great Service
Excellent courtesy and communication from the entire staff. The satisfaction of the services received always seems to be their priority.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Great service.
Great service and wonderful employees, I will return for service very soon and will inform my friends about my experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lillian, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Great service, extremely nice gentelmen
very responsive and attentive, professional and amiable. Drove from Laredo to San Antonio in search of great service and vehicle variety and have no regrets!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Great Service, Great remodeled Facilities
Fantastic facilities and even better customer service. Thanks to Chrissy and Jesse! The dream team. And, both have been at this location for a decade or more.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Regular B service
Ease of making the online appointment, ready for my vehicle when I arrived, courtesy car to drive me to and from home.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Albert, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Great Customer Service
Customer service is always A-1 ! All of your staff is always helpful and very professional. Will always use this location.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Always great service
The loaner car made available to me was great. Tyler Jordan, my service rep. is fantastic about communicating with me clearly and makes sure to get things handled quickly for me. I love that he texts me with updates.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Great service
It was so amazing and cooperative. The process was nice and smooth. I wish to proceed business with Mercedes in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Genevieve, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com
Great service
My excellent service advisor Tyler Jordan is the reason I stick with this dealership. I will likely buy my next car there for this reason.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate the kind words, Karen. We look forward to seeing you again in the future! Sincerely, Alfonso Cavazos | acavazos@mbofsa.com