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Mercedes-Benz of San Antonio

(2,601 reviews)
Visit Mercedes-Benz of San Antonio
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (210) 591-8051 (210) 591-8051
Used (210) 714-2831 (210) 714-2831
Service (210) 757-0150 (210) 757-0150

Reviews

(2,601 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of San Antonio from DealerRater.

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Sophia went out of her way after we had negotiated the

Sophia went out of her way after we had negotiated the price and agreed to deliver the car to my wife in Houston. We are so pleased with our new car and the service Sophia provided!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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This is the best car buying experience we have ever had.

This is the best car buying experience we have ever had. Everyone we spoke to at the dealership was very helpful and friendly. Our salesman was Isaac De La Garza, and he went above and beyond to show us a couple of cars that we were interested in looking at. And one we eventually decided on, and purchased. He answered more questions that you can imagine and when we got down to the price, he helped us get a great deal. And then the lady in the finance department made the process super easy and had us ready to go in no time at all. (I think her name was Mrs. De La Fuente) Thank you to everyone at Mercedes-Bens Of San Antonio !

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The Mercedes dealership of San Antonio is a “well oiled

The Mercedes dealership of San Antonio is a “well oiled machine”!! Everyone was very courteous and professional. Our salesman Kevin Hill not only met, but exceeded our expectation's. Great job! My wife Robin and I left very happy !

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We had a great experience at Mercedes Benz of San Antonio

We had a great experience at Mercedes Benz of San Antonio due to the expertise and customer service from Kevin.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a fantastic experience purchasing my vehicle at

I had a fantastic experience purchasing my vehicle at Mercedes Benz of San Antonio! Kevin was incredibly helpful, making the process smooth and stress-free. Kevin took the time to understand my needs and made sure all my questions were answered. The pricing was transparent, and the entire team was professional and friendly. I highly recommend Kevin for a hassle-free car-buying experience!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

This was by far the most pleasant car buying experience I

This was by far the most pleasant car buying experience I have ever had. Kevin Hill was extremely knowledgeable and fun to work with. The sales manager, William, and Susie, the finance manager worked diligently to get us the best approval. We are so happy with our purchase!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had a very pleasant experience buying a new car &

I had a very pleasant experience buying a new car & selling my old one with Todd and Waleed. Both gentlemen were respectful and courteous throughout the entire process, Todd was exceptional - I highly recommend working with him. Russel, on the other hand, was intolerable and unprofessional. Under no circumstance should he be allowed to be customer facing. What a disrespectful and unlikable person who should actually be working phones in the back. Be warned - ask for Todd

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate your feedback and thank you for highlighting your interactions with our team. At Mercedes-Benz of San Antonio, we take such matters seriously and encourage you to reach out directly so we can address any concerns related to this experience.

The dealership us welcoming and the location is easy to

The dealership us welcoming and the location is easy to access. The staff were warm and friendly.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service giving me all details about my car, letting

Great service giving me all details about my car, letting me decide what I wanted done.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amazing service at Mercedes of San Antonio.

Amazing service at Mercedes of San Antonio. Kevin Hill was our salesman & he did a phenomenal job with guiding us through the purchasing process, he made sure we knew everything about the vehicle & made our experience seamless. Highly recommend Kevin!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.