Reviews
Sophia went out of her way after we had negotiated the
Sophia went out of her way after we had negotiated the price and agreed to deliver the car to my wife in Houston. We are so pleased with our new car and the service Sophia provided!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is the best car buying experience we have ever had.
This is the best car buying experience we have ever had. Everyone we spoke to at the dealership was very helpful and friendly. Our salesman was Isaac De La Garza, and he went above and beyond to show us a couple of cars that we were interested in looking at. And one we eventually decided on, and purchased. He answered more questions that you can imagine and when we got down to the price, he helped us get a great deal. And then the lady in the finance department made the process super easy and had us ready to go in no time at all. (I think her name was Mrs. De La Fuente) Thank you to everyone at Mercedes-Bens Of San Antonio !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The Mercedes dealership of San Antonio is a “well oiled
The Mercedes dealership of San Antonio is a “well oiled machine”!! Everyone was very courteous and professional. Our salesman Kevin Hill not only met, but exceeded our expectation's. Great job! My wife Robin and I left very happy !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We had a great experience at Mercedes Benz of San Antonio
We had a great experience at Mercedes Benz of San Antonio due to the expertise and customer service from Kevin.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a fantastic experience purchasing my vehicle at
I had a fantastic experience purchasing my vehicle at Mercedes Benz of San Antonio! Kevin was incredibly helpful, making the process smooth and stress-free. Kevin took the time to understand my needs and made sure all my questions were answered. The pricing was transparent, and the entire team was professional and friendly. I highly recommend Kevin for a hassle-free car-buying experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This was by far the most pleasant car buying experience I
This was by far the most pleasant car buying experience I have ever had. Kevin Hill was extremely knowledgeable and fun to work with. The sales manager, William, and Susie, the finance manager worked diligently to get us the best approval. We are so happy with our purchase!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had a very pleasant experience buying a new car &
I had a very pleasant experience buying a new car & selling my old one with Todd and Waleed. Both gentlemen were respectful and courteous throughout the entire process, Todd was exceptional - I highly recommend working with him. Russel, on the other hand, was intolerable and unprofessional. Under no circumstance should he be allowed to be customer facing. What a disrespectful and unlikable person who should actually be working phones in the back. Be warned - ask for Todd
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your feedback and thank you for highlighting your interactions with our team. At Mercedes-Benz of San Antonio, we take such matters seriously and encourage you to reach out directly so we can address any concerns related to this experience.
The dealership us welcoming and the location is easy to
The dealership us welcoming and the location is easy to access. The staff were warm and friendly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service giving me all details about my car, letting
Great service giving me all details about my car, letting me decide what I wanted done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing service at Mercedes of San Antonio.
Amazing service at Mercedes of San Antonio. Kevin Hill was our salesman & he did a phenomenal job with guiding us through the purchasing process, he made sure we knew everything about the vehicle & made our experience seamless. Highly recommend Kevin!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car