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Butler Toyota

(1,782 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 state dealer award
View 8 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award
2024 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award
New (877) 247-8160 (877) 247-8160
Used (877) 247-9886 (877) 247-9886
Service (877) 247-5606 (877) 247-5606

Reviews

(1,782 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Butler Toyota from DealerRater.

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Kali and Wendy were wonderful to work with!

Kali and Wendy were wonderful to work with! I traded in a 2018 RAV4 and leased a new 2023 RAV4 hybrid. I’m loving my new Limited RAV! The Butler Group is top notch!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve you and look forward to working with you again. Enjoy your new Limited Rav....CONGRATULATIONS!!!!

Your servive dept is the best.

Your servive dept is the best. Always gets the job done in a timely manner. My service advisorLarry is always friendly and knows car care business inside and out. Thanks to all the folks at Butler Toyota Service Dept that keeps my car and truck on the road.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear you had a great experience at our service dept with one of our best Mr. Larry:) Our team works hard to keep our customers HAPPY, and it looks like we are on the right track. Thank you for this great review and we hope to see you again. Have a great weekend!!

I was able to get my Tacoma key problem resolved in a

I was able to get my Tacoma key problem resolved in a most timely manner.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks for sharing your review with our community. It means a lot to us!

Very professional in completing task in timely manner.

Very professional in completing task in timely manner. I was out in 30 minutes. Great work.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

That's impressive cus I can't even get out the door in 30 min lol We thank you, edjaguars and appreciate you taking the time to drop 5-stars :)

I appreciate the convenience of the shuttle service.

I appreciate the convenience of the shuttle service. It helps me to get to and from work easier.

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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are here to help and service your needs, always :) Thank you for the rating and see you on your next visit.

Very helpful n concerned.

Very helpful n concerned.about my concerns verses Lowes Toyota wanting to charge me for everything I was inquiring about

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Wow!! Thank you so much for trusting us @ Butler Toyota of Macon with your service needs. We look forward to making your next visit just as great. Have an awesome week!!

Service team is absolutely fantastic all the time!

Service team is absolutely fantastic all the time! Fast service, great customer service, and good prices!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.

Kali Bogdan, Brandon Lee, J.

Kali Bogdan, Brandon Lee, J.D. Milam, Manager Zack, and Greg Williams All of these employees at Butler Toyota provided first class, outstanding, customer service. Thank you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We sincerely appreciate you taking the time to share this experience with us and our community. On behalf of this incredible team, thank you for allowing us to serve you and we look forward to your next visit. Have a great weekend and see you soon!!!

We were greeted upon arrival with a smile .

We were greeted upon arrival with a smile . Chris was very pleasant and professional. Larry is alway great to work with.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We’re so grateful that you took the time to leave us a 5-star review. Thank you and have a wonderful weekend!!!

Excellent working with Troy and Mr.

Excellent working with Troy and Mr. Williams once again! (We have history!) Industry knowledge and experience helped me decide, and that’s invaluable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Ms Roberts! We are here for you always!!