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(266 reviews)

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Great customer service from Kevin when Purchasing my car

Great customer service from Kevin when Purchasing my car back in February of 25 and recently came into have my car serviced for oil and other things and the process was super smooth and was really neat to have tracker over everything they were doing for my car. John was very professional all the way through and made my experience easy and hassle free! Thanks for everything . I?ll be returning back for future oil changes and repairs if needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Shulpa, thank you so much for your feedback about Volkswagen of Clarksville! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

The repair was carried out expertly and exactly in the

The repair was carried out expertly and exactly in the way it had been explained to me by the manager, Mr. John Bishop. He provided me with all he important details and was polite and courteous. Thank you very much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Christa, thank you so much for your feedback about Volkswagen of Clarksville! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

Had the best experience with the Volkswagen Clarksville,

Had the best experience with the Volkswagen Clarksville, Indiana service team. Staff did an excellent job from the moment I walked in, to finishing service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Jamael, thank you so much for your positive comments about Volkswagen of Clarksville! Please don't hesitate to reach out to us if there's anything more we can do!

I helped my Granddaughter buy her dream SUV at Volkswagen

I helped my Granddaughter buy her dream SUV at Volkswagen of Clarksville and our experience was top notch! The Salesmen, Steven and Justin were AMAZING! The best for her wants. Definitely a very positive experience. Very nice and professional people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Eugenia, thank you so much for your feedback about Volkswagen of Clarksville! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

World Class level of service!

World Class level of service!!!! Recommend purchasing or having your vehicle serviced here. Very thorough and promptness is important for me and my hectic schedule.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

James, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of Clarksville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

The service team went above and beyond to assist me with

The service team went above and beyond to assist me with my VW. They explained the process to me in detail and made sure my VW was perfect when I picked it up. If you ever need help with your car visit them, they will make it right!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Allie, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of Clarksville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

As usual, the VW Clarksville Service Team provided an

As usual, the VW Clarksville Service Team provided an excellent customer experience. Very satisfied with all aspects of process from scheduling, drop off, service and pick up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Tony, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of Clarksville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Everything about this service department was wonderful!

Everything about this service department was wonderful!!! Best customer service I've had in a long time. It was worth the drive over the bridge!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Tiffany, we're glad to hear our staff took such great care of you! Here at Volkswagen of Clarksville we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

VW Clarksville is an outstanding dealership!

VW Clarksville is an outstanding dealership! Their customer service is top notch. I would highly recommend! We always have a great experience and are treated like family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello James, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

It was a very nice experience, with friendly and

It was a very nice experience, with friendly and professional service. We have been very satisfied with each experience we?ve had with this dealership so far. Tge friendly and professional customer service is what led us to purchase our new car at this dealership. The service department has been thorough and timely with the oil changes and tire rotation we had done on our vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of Clarksville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.