Larry H. Miller Chrysler Jeep Dodge Ram Sandy

I was looking for a JK that could be used for heavy climbing in the back country. Researching, I found out that Larry H. Miller had a connection with AEV and was capable of supplying such a vehicle. When talking to the sales person, I found that LHM was very knowledgeable about such vehicles and they were extremely helpful. I ordered a custom Jeep and LHM found the color and style that I wanted. The modifications in the shop were of top quality. LHM produced a vehicle that met my every expectation.

Had a terrible experience at another Jeep dealer. They were sneaky, they didnt listen and wasted my time. Contacted Katie and we put together a deal over the phone and email. When I arrived to sign, everything was exactly as she said it would be and I was in and out in 90 minutes.

Several months ago I moved to Utah and needed a way to get around in a small town near Ogden. In my previous jobs I lived in NY and had accumulated over 20,000 Twitter followers which also learned of me having to purchase a new car. Everyone was excited. I did my research before going to a dealership with a co-worker recommending LHM. My ordeal began in September 2013 with David Driscoll bringing me to Sandy, Utah. I told him I was from NY and that this was my first time buying a car and I was on a budget yet he kept insisting on the DOWN PAYMENT I could make on the car. After a lot of "salesmanship" from David and being at the dealership two hours after it was scheduled to be closed - around 1 AM (David was my ride back to a small town an hour and a half away) I began financing a 2006 BMW X5. The disappointment came when the credit union who took my loan told me I was vastly OVERCHARGED by $5,000! What made things worse was I attempted to sell the car at LHM Riverdale before I needed to move because of being laid off from my job and the dealership offered me $11,000 less than what I paid! At this point I realized I was RIPPED OFF. What's most important to know here is that when I emailed David Driscoll he just disappeared, his email didn't work and no one from the dealership could give me more info. When I called the dealership to discuss, Lance Scott (Assistant Manager) told me his manager was out of town and that he would get back to me. I gave Lance my number. When I asked for his manager's number he told me he didn't know and his manager would contact me. It is now 2 MONTHS later and I have not been contacted! The bigger picture is that even with the weeks of research I did on the dealership I still was RIPPED OFF. This is a warning to anyone out there considering LHM for their next car. What I want and what we all deserve is a fair deal and a way to be compensated for being overcharged for a car that can not be resold for anywhere near what it is worth.

I always get service when getting service done to my car. I have always had great service from them I would recommend them to my friends.

Larry Larsen is great to work with. Very up front with answers to all questions.

My entire experience was so much better than I anticipated going in to by my vehicle. The salesman helping me was always willing to find an answer to my question and gave me an honest experience, not games. The only thing I would even ask to be done a little different, was my new truck had been accidently damaged during the cleaning process. But they were unable to get me in to have it fixed until Saturday, about 5 days after the purchase. Because the service center had been booked. The over all experience was great but I could see someone being upset with the time frame for the fix, especially after I had already made the trip to finalize it all. But they were still vigilant in getting me in when they could and stayed in contact the entire time. My salesman even personally pulled my old sound system out and had it waiting for me when I came in to finish all the financing. I'll be stopping here for my next car.

I originally made an appointment for my 2014 RAM 3500 truck to be serviced on 9/25. Unfortunately, I ended up with a conflict with that original appointment, but The Larry H. Miller Sandy Service Center was able to accommodate me on 9/24 instead. Trevor checked me in quickly and efficiently, informing me that there were several outstanding updates that they could install while the truck was in for service. I indicated that I would wait for the service to be completed. Trevor estimated the time to complete the work to be 1.5 - 2.0 hours. I was kept informed about the status of the work which was being performed throughout the waiting period. I was pleased that the work was completed in 1.5 hrs. exactly. My experiences with Larry H. Miller Dodge throughout my purchasing, delivery and service interface with Clint in Sales and Chris & Trevor and others in the Service department has been exemplary.

Fast, very friendly service. Nice peaceful setup on the inside. Hot coffee, tv, magazines,and toys for kids.

I took my truck in for its 2nd oil change...it only has 10,000 miles on it and it is two years old...still like new! The service took longer than they estimated, which is fine, as long as the service was done well. However, when I went to get my truck I noticed that they had put a huge gouge/dent in my driver door...clear to the metal! Needless to say, I was NOT happy! Like I said, it is still like new...we take VERY good care of our vehicles! I immediately brought it to the attention of the service manager, Cody Eckhart, who instantly claimed responsibility, as he noticed the gouge was the same color paint they have on the poles next to the lifts. He never once made me feel like I was being dishonest. He promised that they would fix the truck and make sure I was taken care of. He assigned the assistant service manager, Mike Hutchings, to personally handle the truck and take care of me. I ended up leaving my truck with them for three days to send to the body shop for the repair. They rented me a nice vehicle for me to drive while it was in the shop. I was kept posted on the status and notified when the truck was done. When I went to pick it up, Mike had just finished waxing and detailing the truck...even putting tire shine on the tires. They told me that they had completely sanded off the driver door, done the repair, and blended the paint into the door behind and the fender in front of the driver door. They also put all new Dodge symbols on the door. Although my husband and I are very bummed that our truck has now had some body work done on it, which was not our fault, and feel it has now depreciated from the value of our truck, we were very pleased with how the service department handled the situation in such a professional and polite manner. They even resolved the problem in the lift area so future accidents, such as this, don't happen again by purchasing pads for the poles next to the lifts. Too bad they weren't in place before this happened. All in all, I felt like Cody Eckhart and Mike Hutchings, handled and took care of the situation very courteously and professionally from start to finish.

Made buying a car worth going out to the city. Thanks for all the time and straight up answers no games were played