[{"id":423403,"personPtyId":32670458,"firstName":"Spencer","lastName":"Buettner","titleText":"Sales Associate","emailTxt":"SBUETTNER@MILEONE.COM","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":114,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21993/employees/96b81fd967a6.jpg","drDealerId":21993,"dealerEmpStartDtUtc":"1464739200","industryStartDtUtc":"1414800000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":414638,"personPtyId":32669448,"firstName":"Melissa","lastName":"Cole","titleText":"Sales Consultant","shortBioText":"I have been with VW since 2013, after leaving the Insurance Industry. I fell in love with VW as a brand and a company, so I can tell you I do bleed blue. I currently drive a VW Jetta GLI. I have been with Heritage, who I feel treats the customer and their employee better than anyone. My goal is to help you choose a car that you will love driving, educating you about your vehicle, and maintaining customer service at the highest possible level, during the sales process and for years to come.","emailTxt":"mcole@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":103,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21993/employees/3bf404a26555.jpg","drDealerId":21993,"dealerEmpStartDtUtc":"1401580800","industryStartDtUtc":"1362096000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":423404,"personPtyId":36449374,"firstName":"Gabriel","lastName":"Walman","titleText":"Sales Manager","emailTxt":"gwalman@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":78,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21993/employees/f294f8f197ce.jpg","drDealerId":21993,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":654484,"firstName":"Charles","lastName":"Wicks","titleText":"Sales Manager","emailTxt":"cwicks@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21993/employees/ae3353bc89a4.jpg","drDealerId":21993,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":423395,"personPtyId":32675779,"firstName":"Jacob","lastName":"Cardwell","titleText":"Assistant Internet Sales Director","emailTxt":"JCARDWELL@MILEONE.COM","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":138,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21993/employees/b5522d60e2cc.jpg","drDealerId":21993,"dealerEmpStartDtUtc":"1367366400","industryStartDtUtc":"1064966400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":528668,"firstName":"Khaliq","lastName":"Thomas","titleText":"Sales Consultant","emailTxt":"kthomas@mileone.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":62,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21993/employees/fe2fa441b6f4.jpg","drDealerId":21993,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":604815,"firstName":"Antonio","lastName":"Satchell","titleText":"Sales Consultant","emailTxt":"asatchell@mileone.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21993/employees/f8be71b3438c.jpg","drDealerId":21993,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":423401,"personPtyId":32850133,"firstName":"John","lastName":"DeMartino","titleText":"Sales Associate","emailTxt":"jdemartino@mileone.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21993/employees/bfada9229ea7.jpg","drDealerId":21993,"industryStartDtUtc":"1296518400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":423409,"firstName":"Daniel","lastName":"McMahon","titleText":"Service Manager","emailTxt":"dmcmahon@mileone.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21993/employees/d7262b6d84ba.jpg","drDealerId":21993,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":423408,"personPtyId":35841199,"firstName":"Paolo","lastName":"Carnevale","titleText":"Service Advisor/ASM","emailTxt":"pcarnevale@mileone.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":31,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21993/employees/5b4fd36161c6.jpg","drDealerId":21993,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":586332,"firstName":"Bridget","lastName":"Holliday","titleText":"Finance Manager","emailTxt":"bholliday@mileone.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21993/employees/f25312d2f644.jpg","drDealerId":21993,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":423411,"personPtyId":32675785,"firstName":"Jennifer","lastName":"Ennifersmith","titleText":"Warranty Administrator","emailTxt":"jennifersmith@mileone.com","combinedEmpAvgRatingNbr":4.3,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21993/employees/1fb6d03b4643.jpg","drDealerId":21993,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":544099,"personPtyId":49516868,"firstName":"Amanda","lastName":"Jeffrey","titleText":"Sales Consultant","emailTxt":"ajeffrey@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21993/employees/c6d117ee33a7.jpg","drDealerId":21993,"dealerEmpStartDtUtc":"1527811200","industryStartDtUtc":"1317427200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":423412,"firstName":"Matt","lastName":"Beckmann","titleText":"Service & Parts Director","emailTxt":"mbeckmann@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21993/employees/5f8def07531e.jpg","drDealerId":21993,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":593440,"firstName":"Brad","lastName":"Scammell","titleText":"General Manager","emailTxt":"bscammell@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21993/employees/4071e512b635.jpg","drDealerId":21993,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":639135,"firstName":"Jazmin","lastName":"Bullock","titleText":"Sales Associate","emailTxt":"jbullock@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21993/employees/67525ef18428.jpg","drDealerId":21993,"dealerEmpStartDtUtc":"1572566400","industryStartDtUtc":"1572566400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":639137,"firstName":"Brandon","lastName":"Spencer","titleText":"Sales Associate","emailTxt":"bspencer@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21993/employees/f3ed7faacef6.jpg","drDealerId":21993,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":654485,"firstName":"Harrison","lastName":"Faecher","titleText":"Sales Associate","emailTxt":"hfaecher@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21993/employees/a24230a74e1c.jpg","drDealerId":21993,"dealerEmpStartDtUtc":"1546300800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":618704,"firstName":"Joshua","lastName":"Rodriguez","titleText":"Sales Consultant","emailTxt":"joshuarodriguez@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21993/employees/fb0b542d1c49.jpg","drDealerId":21993,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":639136,"firstName":"Melvin","lastName":"Muschette","titleText":"Sales Associate","emailTxt":"mmuschette@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21993/employees/fdfd8335b73a.jpg","drDealerId":21993,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":654483,"firstName":"Jamie","lastName":"Caslin","titleText":"Sales Manager","emailTxt":"jcaslin@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21993/employees/1b8354c43d18.jpg","drDealerId":21993,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":654482,"firstName":"Jared","lastName":"Herbert","titleText":"Sales Director","emailTxt":"jaredherbert@mileone.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/21993/employees/2cfa822c2bcd.jpg","drDealerId":21993,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Heritage Volkswagen Parkville

4.7 out of 5 4.7
Rectangle 48
Sales
Service Closed

Heritage Volkswagen Parkville Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

7:30 AM - 5:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since August 2004

Here at Heritage Volkswagen Parkville our primary concern is the satisfaction of our customers.

...



We are conveniently located at 9215 Harford Rd. in Parkville. Come see why over 250 customers have given us positive reviews online! Our commitment to customer service is second to none and that?s why our Parkville Volkswagen dealership is one of the premier Volkswagen dealers in the state of Parkville!

We invite you to shop our website at www.heritagevwbaltimore.com, where you will find a great selection of new and used Volkswagen vehicles including the Passat, CC, Tiguan, Beetle and Routan.

"Contact Internet Sales Department"

Service

Tire Rotation

$24.95

Wheel Balance

$45

Oil, Filter Change (Premium)

$67.95 and up*

Replace Brake Fluid

$152

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
1461 lifetime reviews. Includes reviews of Heritage Volkswagen Parkville from DealerRater.com

Read reviews that mention:

  • 5.0 out of 5
    February 15, 2021

    Thank you so much for everything very helpful and did what ever it took to make me happy 😃 best service ever. I would recommend you guys

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Heritage Volkswagen Parkville

    Hi, thank you for your support! We're happy we could help. Your recommendation means so much to us and we're so happy to have earned it. Thank you aga...in for taking the time to let the world know about your positive experience. Have a great day!


    Worked with:
    Spencer Buettner

    Sales Associate

    (5.0) 114 reviews

    Gabriel Walman

    Sales Manager

    (5.0) 78 reviews

    Charles Wicks

    Sales Manager

    (5.0) 10 reviews

    Paolo Carnevale

    Service Advisor/ASM

    (4.6) 31 reviews

  • 5.0 out of 5
    February 15, 2021

    Spencer made the process of buying my new car as smooth as possible, which I greatly appreciated. He was friendly and efficient, and I'm glad I chose to... buy at Heritage.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Heritage Volkswagen Parkville

    Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Volkswagen Parkville so helpful in the purchase of... your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!


    Worked with:
    Spencer Buettner

    Sales Associate

    (5.0) 114 reviews

  • April 14, 2015

    We were researching cars during the past two weeks in the Baltimore region, going into dealerships, taking test drives, etc.....But once we stepped into... Heritage Parkville and met Treacy McNeeley, we were sold. He has great customer service and made us feel comfortable from the first minute. He knew what we wanted and delivered, we have a great family car and a new friend! Thanks Treacy, Mitch and Kathleen w/ Heritage Parkville!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Megan Miley, thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you and your family enj...oy your new vehicle! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again and have a great day.

  • 5.0 out of 5
    February 5, 2021

    I have been waiting to be able to finally upgrade from a 2003 VW Jetta to a newer model because I fell in love with VW from the moment I bought my first... one. My Mother recommended the location and speaking with Melissa since she has sold to her and my brother in previous years. Melissa was refreshing as a relatable individual, to the point, educated me on things I didn't know before, and generally impressive. I thought to myself, she has been the most knowledgeable and resourceful salesperson I could ask to meet during the pandemic as well as this being a first experience of purchasing a vehicle of my own accord. I never thought I would be comfortable in a white car until she introduced me to the VW Jetta SE R-Line. The exterior was sleek, body style was perfect and most appealing to the standard I was searching for. The test drive had me sold. I had to explain to my Mother that I couldn't walk away and look at any other car brands or locations. Otherwise, I would regret my decision. That having said, with the expertise, charismatic approach, and sheer determination from Melissa, her Manager, and affiliates working for us that evening - I drove away in my brand new 2020 VW with the energy of an awe-stricken child. I plan to spread this story everywhere I go and remind myself of what this dealership helped me accomplish this year. I would definitely like to continue working with the VW company.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Melissa Cole

    Sales Consultant

    (5.0) 103 reviews

    Gabriel Walman

    Sales Manager

    (5.0) 78 reviews

    Khaliq Thomas

    Sales Consultant

    (4.9) 62 reviews

  • 5.0 out of 5
    January 31, 2021

    John went out of his way to ensure that we reached the best possible deal we could get. He was remarkable,cordial, and a pleasure!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Heritage Volkswagen Parkville

    Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Volkswagen Parkville. We hope to be of service to you ...again! Take care!


    Worked with:
    Charles Wicks

    Sales Manager

    (5.0) 10 reviews

    John DeMartino

    Sales Associate

    (4.7) 26 reviews

  • 5.0 out of 5
    January 30, 2021

    Working with Melissa was a pleasure. She offered me the best prices, looked for my best interest; she was diligent and quick at the time of purchase. I... had a great experience!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Heritage Volkswagen Parkville

    Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Volkswagen Parkville. If you have any additional needs... or questions, we will be more than happy to assist you! Safe travels!


    Worked with:
    Melissa Cole

    Sales Consultant

    (5.0) 103 reviews

  • 5.0 out of 5
    January 27, 2021

    Excellent customer service from Johnny. Highly represents your dealership because of him I gladly will continue to bring my car to your business for work

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Heritage Volkswagen Parkville

    Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional ne...eds or questions, we will be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    January 25, 2021

    Melissa was fast, efficient and more importantly, incredibly knowledgeable about both product she represents and the competition. The entire process went... very smoothly. I hope the level of customer service continues as I own the car longer.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Heritage Volkswagen Parkville

    Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We want all our customers... to feel this way when leaving our dealership! We can't wait to see you again, have a great day.


    Worked with:
    Melissa Cole

    Sales Consultant

    (5.0) 103 reviews

    Charles Wicks

    Sales Manager

    (5.0) 10 reviews

  • 5.0 out of 5
    January 25, 2021

    My husband and I worked with Melissa to purchase a new vehicle. She was recommended to us by our insurance agent. I now know why he recommends her. ... She was attentive to our needs and what we wanted and went out of her way to get us the vehicle we desired. I will definitely be recommending Melissa to family and friends which is the highest praise I can give.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Heritage Volkswagen Parkville

    Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Volkswagen Parkville. We're so glad that we were able ...to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!


    Worked with:
    Melissa Cole

    Sales Consultant

    (5.0) 103 reviews

  • 5.0 out of 5
    January 21, 2021

    Great sales person Melissa Cole wonderfully professional and shared very in-depth information. Thank you so much for the great experience. Peace and Blessings... Thanks.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Heritage Volkswagen Parkville

    Paul, thank you for your kind review; we are happy to pass along your comments to Melissa here at Heritage Volkswagen Parkville!


    Worked with:
    Melissa Cole

    Sales Consultant

    (5.0) 103 reviews

View More Reviews