Heritage Volkswagen Parkville

New 888-669-7785 Dealer Website
Used 888-714-7953 Email Dealer
Service 888-494-1986

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Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 7:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 7:00 PM
Tue 7:30 AM - 7:00 PM
Wed 7:30 AM - 7:00 PM
Thu 7:30 AM - 7:00 PM
Fri 7:30 AM - 6:00 PM
Sat 7:30 AM - 3:00 PM
Sun Closed
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Reviews

4.7
Average based on 97 reviews.
  • Customer Service is their number 1 priority!

    We were researching cars during the past two weeks in the Baltimore region, going into dealerships, taking test drives, etc.....But once we steppe...

    Dealer Response

    Megan Miley, thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you and your family...


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    We were researching cars during the past two weeks in the Baltimore region, going into dealerships, taking test drives, etc.....But once we stepped into Heritage Parkville and met Treacy McNeeley, we were sold. He has great customer service and made us feel comfortable from the first minute. He knew what we wanted and delivered, we have a great family car and a new friend! Thanks Treacy, Mitch and Kathleen w/ Heritage Parkville!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Megan Miley, thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you and your family enjoy your new vehicle! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again and have a great day.


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  • Great Experience

    I've bought a car and have had previous vehicles repaired here and I've had great experience every time I've dealt with them. Highly recommended.


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    I've bought a car and have had previous vehicles repaired here and I've had great experience every time I've dealt with them. Highly recommended.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent customer service at Heritage VW

    I recently completed a buy-out of my lease for a Jetta GLI. Melissa Cole provided excellent, friendly and helpful service throughout the process,...

    Dealer Response

    Good afternoon, Paula Carmody. In response to your review, I want to take the time to thank you for praising Heritage Volkswagen Parkville. We a...


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    I recently completed a buy-out of my lease for a Jetta GLI. Melissa Cole provided excellent, friendly and helpful service throughout the process, particularly as I was considering turning in the vehicle versus a buyout. I have had VWs for many years and used this dealership for maintenance and repair service, and have always found a high level of service. Ms. Cole exemplified this high standard, and made the process easy.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Good afternoon, Paula Carmody. In response to your review, I want to take the time to thank you for praising Heritage Volkswagen Parkville. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ?Like? us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again Paula and be sure to stop by soon!


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Service & Repair

About Our Dealership

Dealer on Cars.com since August 2004

Here at Heritage Volkswagen Parkville our primary concern is the satisfaction of our customers.

We are conveniently located at 9215 Harford Rd. in Parkville. Come see why over 250 customers have given us positive reviews online! Our commitment to customer service is second to none and that?s why our Parkville Volkswagen dealership is one of the premier Volkswagen dealers in the state of Parkville!

We invite you to shop our website at www.heritagevwbaltimore.com, where you will find a great selection of new and used Volkswagen vehicles including the Passat, CC, Tiguan, Beetle and Routan.

"Contact Internet Sales Department"