Heritage Volkswagen Parkville

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Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 7:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 7:00 PM
Tue 7:30 AM - 7:00 PM
Wed 7:30 AM - 7:00 PM
Thu 7:30 AM - 7:00 PM
Fri 7:30 AM - 6:00 PM
Sat 7:30 AM - 3:00 PM
Sun Closed
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Reviews

4.7
393 lifetime reviews. Includes reviews of Heritage Volkswagen Parkville from DealerRater.com
  • Customer Service is their number 1 priority!

    We were researching cars during the past two weeks in the Baltimore region, going into dealerships, taking test drives, etc.....But once we steppe...

    Dealer Response

    Megan Miley, thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you and your family...


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    We were researching cars during the past two weeks in the Baltimore region, going into dealerships, taking test drives, etc.....But once we stepped into Heritage Parkville and met Treacy McNeeley, we were sold. He has great customer service and made us feel comfortable from the first minute. He knew what we wanted and delivered, we have a great family car and a new friend! Thanks Treacy, Mitch and Kathleen w/ Heritage Parkville!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Megan Miley, thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you and your family enjoy your new vehicle! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again and have a great day.


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  • Melissa Cole

    Melissa Cole was truly amazing as was the whole team here. They helped me get my new car that day and even drove me home to get my car's title! It...

    Dealer Response

    Hi Jamielyn ? Heritage Volkswagen Parkville would like to congratulate you on your new vehicle! We truly appreciate your business and strive to m...


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    Melissa Cole was truly amazing as was the whole team here. They helped me get my new car that day and even drove me home to get my car's title! It was such an amazing and unforgettable experience!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Jamielyn ? Heritage Volkswagen Parkville would like to congratulate you on your new vehicle! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. We will pass along your positive feedback to Melissa and the team! Please do not hesitate to contact us should you have any questions! Thank you again Jamielyn and have a lovely day.


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  • Great experience

    I came into Heritage for a specific black Jeep I had my eye on to replace my Jeep that was totaled in an accident. My husband and I worked with La...

    Dealer Response

    Thank you for your heartfelt response Amanda. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are ...


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    I came into Heritage for a specific black Jeep I had my eye on to replace my Jeep that was totaled in an accident. My husband and I worked with Lavon. He gave an awesome first impression which put me at ease during the car buying process. Lavon rode along for the test drive and was knowledable about the Jeep and attentive to my needs. He was professional but also personable. We came in to Heritage a few times before leaving with the vehicle. All employees were fair and kind. Lavon didn't pressure us to buy immediately and listened to us. We ended up negotiating a great deal and I am head over heels for my new Jeep! Lavon is the guy to see if you're in the market for a new car at Heritage!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your heartfelt response Amanda. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Lavon lead you to your new Jeep and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Heritage Volkswagen Parkville. Thank you again Amanda and have a great day!


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Service & Repair

About Our Dealership

Dealer on Cars.com since August 2004

Here at Heritage Volkswagen Parkville our primary concern is the satisfaction of our customers.

We are conveniently located at 9215 Harford Rd. in Parkville. Come see why over 250 customers have given us positive reviews online! Our commitment to customer service is second to none and that?s why our Parkville Volkswagen dealership is one of the premier Volkswagen dealers in the state of Parkville!

We invite you to shop our website at www.heritagevwbaltimore.com, where you will find a great selection of new and used Volkswagen vehicles including the Passat, CC, Tiguan, Beetle and Routan.

"Contact Internet Sales Department"