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Meet Frank Johnson

Frank Johnson headshot
Ford Certified Service Advisor
(788 reviews) certified badge
DealerRater™ Certified
This employee is recognized for ensuring great customer service.
Industry experience 10 years
Dealership experience 10 years

Reviews

thanks for pro service oil change and the car wash!

thanks for pro service oil change and the car wash! Good deal even though your price doubled since last time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ford of Port Richey always provides outstanding customer

Ford of Port Richey always provides outstanding customer service. We've purchased 4 vehicles from them because of how we are treated. Best Ford dealership hands down.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service Advisor Frank Johnson was a pleasure to work with

Service Advisor Frank Johnson was a pleasure to work with on the recent repair of my Ford Edge. He answered all my questions and handled himself in a professional manner. I would recommend him to do business with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The whole team is wonderful and got me into the car I

The whole team is wonderful and got me into the car I wanted fast with no hassle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I have been using Ford of Port Richey for over 5 years

I have been using Ford of Port Richey for over 5 years now for new sales and service. I have experienced top notch service every single time I have been there. From Kevin in sales, Carmack in finance, and Frank in service. I feel like this is the best team at any dealership I have ever worked with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent bunch of people in service my representative

Excellent bunch of people in service my representative Miss Blaize( Brandy) Mckelvy top notch Ace Pro very thorough very efficient kept me informed constantly let me know what was going on and in my business I need to know that she done a great job and will continue to work with her the department does as far as giving five stars to all the rest of people I don't know them but the department is smooth so I give him a five stars please make sure that Brandy gets her five stars if you got 10 put them there. Will promote you people with other people I have acquaintances with and will continue to use you as long as prices stay Fair and the services up to par as to what it has been so far

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Caught me in before my appointment time kept me updated

Caught me in before my appointment time kept me updated on the progress and finished the work quickly. Great job I like it here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Did just what I asked for.

Did just what I asked for. Got done quickly. Excellent job replacing front brake pads

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everybody at the service center is always kind as

Everybody at the service center is always kind as courteous. Everybody's very knowledgeable and I had my car in for a transmission repair for the second time as it did not get fixed the first time however I will tell you that they sure made up for that this time! I didn't think my car would make it another year. It was driving so poorly and performing so bad. I couldn't believe that rebuilding a transmission from the ground up would make that much of a difference but I feel like I'm driving a brand new car. I am super happy and I know my car will go another four years. Thanks to your transmission guys. Everybody in the service department everybody at Ford of Port Richey. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My vehicle was ready way faster than I expected.

My vehicle was ready way faster than I expected. The courtesy and respect. That I received in service is phenomenal. Frank Johnson does his job way above and beyond!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.