Reviews
Took my vehicle in for an oil change.
Took my vehicle in for an oil change. After the the service was provided I noticed damage to the passenger side door. Was told video would be revived and I would be contacted within 3 days. That was over a week ago.
Took my vehicle in for an oil change.
Took my vehicle in for an oil change. After the the service was provided I noticed damage to the passenger side door. Was told video would be revived and I would be contacted within 3 days. That was over a week ago.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Steve Wollak is a first class service advisor and he made
Steve Wollak is a first class service advisor and he made sure that all my needs were met and that I was completely happy with all the work they completed on my truck.
Steve Wollak is a first class service advisor and he made
Steve Wollak is a first class service advisor and he made sure that all my needs were met and that I was completely happy with all the work they completed on my truck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
I left my truck on the wknd to check the brakes for a
I left my truck on the wknd to check the brakes for a recall,they drive my truck and add 1000 miles with a chip on the windshield. The truck cant communicate with my phone they cant fixed. Bad experience. Changing ford for toyota.
I left my truck on the wknd to check the brakes for a
I left my truck on the wknd to check the brakes for a recall,they drive my truck and add 1000 miles with a chip on the windshield. The truck cant communicate with my phone they cant fixed. Bad experience. Changing ford for toyota.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Steve is always helpful and informative.
Steve is always helpful and informative. Like the video as it makes it clear what service is needed.
Steve is always helpful and informative.
Steve is always helpful and informative. Like the video as it makes it clear what service is needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ford of Port Richey. We look forward to having you as one of our valued customers for many more years to come!
Everything was excellent and explain what they did to my
Everything was excellent and explain what they did to my truck. I like the video and letting you know what they did to my truck . thank you again.
Everything was excellent and explain what they did to my
Everything was excellent and explain what they did to my truck. I like the video and letting you know what they did to my truck . thank you again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Scheduling appt was easy and offered pickup and drop off
Scheduling appt was easy and offered pickup and drop off service everyone was friendly and professional
Scheduling appt was easy and offered pickup and drop off
Scheduling appt was easy and offered pickup and drop off service everyone was friendly and professional
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Dominick was wonderful and very helpful I will be coming
Dominick was wonderful and very helpful I will be coming and telling others to come
Dominick was wonderful and very helpful I will be coming
Dominick was wonderful and very helpful I will be coming and telling others to come
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for choosing Ford of Port Richey! Please let us know if we can be of any more assistance.
I have bought a lot of vehicles of all sorts over the
I have bought a lot of vehicles of all sorts over the years and this was by far the best experience yet. Kayla was awesome to work with, very knowlegeable of the inventory and the specifics of each vehicle. She got me a great deal on just what I was looking for. Josh in the finance department was awesome as well. Got the financing done with no stress! I certainly recommend this dealership.
I have bought a lot of vehicles of all sorts over the
I have bought a lot of vehicles of all sorts over the years and this was by far the best experience yet. Kayla was awesome to work with, very knowlegeable of the inventory and the specifics of each vehicle. She got me a great deal on just what I was looking for. Josh in the finance department was awesome as well. Got the financing done with no stress! I certainly recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Purchased a car on Friday and I went to dealership on
Purchased a car on Friday and I went to dealership on Monday to tell them I didn’t like the car and requested to get in something different well they came back more money down, and higher payment. Not happening so I am stuck with this car that I hate. Please check return policy .i would have been ok with a small increase in the payment. Not with more money down. Be aware when you buy a car from this dealership.
Purchased a car on Friday and I went to dealership on
Purchased a car on Friday and I went to dealership on Monday to tell them I didn’t like the car and requested to get in something different well they came back more money down, and higher payment. Not happening so I am stuck with this car that I hate. Please check return policy .i would have been ok with a small increase in the payment. Not with more money down. Be aware when you buy a car from this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
This is my choice service department.
This is my choice service department. There are two Ford dealerships that are much closer to me and many other service providers but this group has the kindest people and bed mechanics. I do chose them as my primary choice
This is my choice service department.
This is my choice service department. There are two Ford dealerships that are much closer to me and many other service providers but this group has the kindest people and bed mechanics. I do chose them as my primary choice
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.