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Ford of Port Richey

(8,239 reviews)
Visit Ford of Port Richey
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (727) 233-8323 (727) 233-8323
Used (727) 233-8445 (727) 233-8445
Service (866) 740-6003 (866) 740-6003

Reviews

(8,239 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ford of Port Richey from DealerRater.

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Jaden is a pleasure to work with.

Jaden is a pleasure to work with. I visited a number of Ford dealers in central Florida and by far the port Richey Ford team was #1!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

A whole lot better then there competitor Karl flammer in

A whole lot better then there competitor Karl flammer in Tarpon springs. Hopefully they will keep it up and they will have a customer for life.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Steve in Service deserves 6 stars.

Steve in Service deserves 6 stars. He called me back within 15 minutes of every call and kept me informed of the status. This guy even called me on the weekend to see if everything was running great. Kudos to this guy he deserves a raise no matter what you are paying him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Chris is very friendly and knows his job well.

Chris is very friendly and knows his job well. Would recommend others to go purchase a vehicle there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

15 words?

15 words? Lol. Your finance person is a real scammer. I guess you like him doing that to customers. It’s better for you. Word of mouth means a lot. And I have a big mouth. And I’m pretty popular.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

thanks for pro service oil change and the car wash!

thanks for pro service oil change and the car wash! Good deal even though your price doubled since last time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My service advisor was great.

My service advisor was great. I don't remember his name but he is from Colorado. The service was done great and to my satisfaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I have been going to Ford o New Port Richey or a few

I have been going to Ford o New Port Richey or a few years, and I have had very good service from them, especiailly my service advisor, Rayann Church. She is the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Just made my second vehicle purchase from Kayla Madak and

Just made my second vehicle purchase from Kayla Madak and the incredible team at Ford of Port Richey—and there’s a reason I keep coming back! Kayla goes above and beyond every time. She’s honest, knowledgeable, and truly makes the entire process smooth from start to finish. The whole team is friendly, professional, and makes you feel valued whether it’s your first purchase or your fifth. I couldn’t be happier with my experience and my new vehicle. If you’re looking for top-tier service and a team that genuinely cares, this is the place to go. I’ll definitely be back for my next one!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We agreed on a price and I was then sent to the finance

We agreed on a price and I was then sent to the finance dept. when I returned home the closing statement was Over $6,000 higher than the original statement. I called the salesman (Jaden) multiple times asking for the sales manager or GM to call me to explain the discrepancy but have not yet received an explanation. I am 74 and have spoken with an Elder Law attorney and he has recommended speaking with the GM first but They will not return my calls.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.