Reviews
New Car buying...
I rated this dealership as top shelf, excellent. I competitively shopped 3 dealerships for my new Toyota and Boch Toyota South was far and away the best. From my initial contact with them via internet to the vehicle closing and pickup they were professional, demonstrated their experience and knowledge of the brand, and took the extra steps, initiative and follow up to find us the vehicle we wanted even though they didn't have it on the lot. From the Sales Representative to the General Manger they treated my wife and I with courtesy and respect through the entire process. The Sales team at Boch Toyota South listened, and recognized what we were in the market for, then acted appropriately to win our business. We traveled 65 miles each way to get to the dealership. I highly recommend to anyone in the market for a vehicle to give them a shot, you won't be disappointed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to provide such great feedback! Our primary focus is to provide each and every customer with exceptional customer service, and I am extremely happy to hear that your experience with us was so positive. We greatly appreciate your recommendations and look forward to serving you again.
Boch Toyota south
Went to Norwood for years but didn't like the service so I came here, I love it here great service and great people. Also a beautiful building
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Beverly, We are happy to hear about your pleasant experience here at Boch Toyota South. Our team does their best to make sure every customer leaves satisfied. Thank you for your business and we look forward to serving you again.
Waiting room /service
Bought a car here and it was good, always a pleasure coming in for routine service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Beware
I recently went to this dealership looking to purchase a used Nissan Versa, which was advertised on Boch's web site. I told the sales person and the sales manager that were working that day, that I had my own financing lined up. I was told I could not have the car for the price listed on their web site unless I financed with them. I would not recommend this dealer to anyone.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Dear Don, Thank you for leaving your review of our dealership, we appreciate any and all feedback.We pride ourselves in our customer service capabilities and apologize if your experience was anything less than perfect. Your satisfaction is extremely important to us.
Service
Excellent experience every time I come and have been coming here for years Excellen Great service and fast
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dear Walsh, Thank you for your continued loyalty. Our main goal is to have our customers completely satified with their experience. Thank you for your business and we look forward to assisting you in the future.
Service
Friendly and curtious staff and very noligable and fantastic service department and young ladies at cash out office and my advisor Dennis was very experienced Great service and fast
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dear Brigitte, thank you for taking the time to write a review. We really appreciate your kind words and your feedback, and we look forward to working with you again in the future.
Service
Very good service fast n jimmy my advisor I worked with was fantastic Great service and fast
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Shane, Thank you for taking the time to write a review about your experience. We want to make sure that everyone that leaves our dealership feels the same way that you do. Thank you and We look forward to helping you again in the future.
Service
Great service! Was able to let me use both my coupons. Love the new building it's like a hotel!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dear, Evemarie. Thank you for taking the time out of your day to write a review of our dealership. I am so happy to hear you enjoyed our new building. Thank you so much for your business and we look forward to serving you again.
Service on Toyota Avalon
Every time I come in for service I deal with mike b the advisor and he takes very good n closer attention to what I need done with my car ...as well as the techs are fantastic n feel so much safer after having my vehicle serviced at Boch Toyota south .. Also the shuttle they provide is huge help ..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Marcia, Thank you for your kind words! We are so happy to hear that you had a wonderful experience with our dealership and with Mike in particular. Thank you for your business and we hope to serve you again.
Service/waiting room
Charlie is great! Quick turn around on the day. Great job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Paul! We're so happy your experience with us was nothing short of excellent and Charlie did such a great job servicing your vehicle. We truly appreciate your business and look forward to handling all your future service needs!