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Platinum Autohaus

(346 reviews)
Visit Platinum Autohaus
Sales hours: 10:00am to 6:00pm
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Sales
Monday 10:00am–6:00pm
Tuesday 10:00am–6:00pm
Wednesday 10:00am–6:00pm
Thursday 10:00am–6:00pm
Friday 10:00am–6:00pm
Saturday 10:00am–5:30pm
Sunday 12:00pm–4:30pm
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
(310) 750-3890 (310) 750-3890

Reviews

(346 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Platinum Autohaus from DealerRater.

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Excellent Dealership

Excellent team at Platinum Autohaus. My purchasing experience was fast, easy, and enjoyable. Knowledgeable salesman, reliable, and fair prices. I would definitely purchase another vehicle from the team at Autohaus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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First rate dealership

Knowledgeable, great selection of quality vehicles. Fair prices. Top shelf. Will no doubt buy from them again….they’d be my first choice, no question about it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Refreshingly enjoyable

I have bought multiple vehicles across the country over the last 20 years.Hands down the most transparent,straightforward and enjoyable car buying experience I have had. Neil was very responsive via call,text or email to work through the process. I can guarantee I will now look to see if Platnium Autohaus has a vehicle I’m interested in when the time comes for my next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Let me start by saying Andy is the man!

Let me start by saying Andy is the man!! Absolute pleasure to work with! I found a car like online and his store happened to have the exact car I was eyeing! I called the store and Andy answered the call, right away I felt comfortable, he was very patient and knew his cars. I already knew he was my guy. Fast forward the next day after all the credit applications went thru and successful he called early morning as he promised he would to give me the good news. went in the same day to look at the car (850i Gran Coupe). And boy was she a beauty. Andy finalized the papers within 20-30 mins (super quick) no hassle, and off I went in the new car. All in all best car buying experience I ever had ! Thanks to Andy. I will always be coming back here . Thank you Platinum Autohaus! 10 stars!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Neil was an absolute pleasure to work with.

Neil was an absolute pleasure to work with. There was no hassle and the car was at a great price. Would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great buying experience with this dealership.

Neil was an absolute pleasure to work with. Got us a great deal on a new Mercedes. Would highly recommend. If you were looking to get a new car, go see Neil he’s always got a deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I've purchased both new and used cars for so many times

I've purchased both new and used cars for so many times in the past 35 years. But, I must say that this dealership is the only place that had gave me the best customer service and hassle free. No salesman pitch nor pressure what so ever. Both Neil and Kevin had been very helpful, professionalism and friendly. They made my purchase such a breeze and pleasant. I highly recommend this place if you ever have the need to purchase used cars. I will definitely come back for another car in the future. Keep up the good work Neil and Kevin!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Best experience EVER buying a car!!

I cannot say enough wonderful things about Alex and Neil. We have purchased a number of cars over the years and have always bought from big-box dealerships. We will NEVER do that again now that we've worked with Platinum Auto Haus. our experience is exactly what it should be: informative, engaging, no pressure and seamless. Thank you Alex and Neil - you have clients for life now!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I cannot say enough wonderful things about Alex and Neil.

I cannot say enough wonderful things about Alex and Neil. We have purchased a number of cars over the years and have always bought from big-box dealerships. We will NEVER do that again now that we've worked with Platinum Auto Haus. our experience is exactly what it should be: informative, engaging, no pressure and seamless. Thank you Alex and Neil - you have clients for life now!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Alex and Neil made the process of buying our new Audi Sq5

Alex and Neil made the process of buying our new Audi Sq5 absolutely seamless and easy! The customer service was phenomenal! We will definitely buy our next car from Platinum Auto Haus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.