Reviews
I have always received outstanding service from BMW or...
I have always received outstanding service from BMW or Austin and my Service Manager, Mr. Chris Brice! Overall, employees of the Service Department are polite and professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, Thank you for your positive review. We are thrilled you have had professional, helpful and outstanding Service experiences with our Team here at BMW of Austin. We are looking forward to your next visit with us for any of your future automotive needs.
They have always taken great care of me and my car. The...
They have always taken great care of me and my car. The people are friendly and helpful and my representative is awesome, she always takes great care of me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Donovan! Thank you for the 5-stars and feedback. The team is glad your experience at BMW of Austin was awesome. We look forward to future visits.
Mike Hanaway has sold us several BMWs. Mike always makes...
Mike Hanaway has sold us several BMWs. Mike always makes the experience of buying a car stress free and takes care of every single detail. He is always there for you AFTER you purchase the car as well. I wouldn’t go anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the excellent review! We are so happy to see that your salesman provided you with consummate service. We appreciate the fact that we have earned your loyal business as well. If there is anything else that we can do for you, BMW of Austin is here for you.
Always courteous, professional, timely and the work is...
Always courteous, professional, timely and the work is complete. This is my dealership-highly recommended!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The team at BMW of Austin thanks you for the 5-stars and kind words!
I just got my brand new 2022 7 series from BMW of Austin...
I just got my brand new 2022 7 series from BMW of Austin on McNeil Rd, without any doubt Mike Hanaway the new BMW internet sales manager was the best to deal with, he helped me finalize my build, and from the time the order was placed until the vehicle made it here from Germany I was getting weekly status update. As soon as the vehicle made it here the it took no time to get behind the wheel and drive off. I definitely recommend BMW of Austin and of course Mike knows the drill.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, Thank you for sharing your positive review. We are delighted that our team were the best to deal with. Enjoy your BMW Series 7 and we appreciate your recommendation. Thank you for choosing BMW of Austin and we look forward to working with you in the future.
Great service and understanding of their product....
Great service and understanding of their product. Wonderful service dept.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback with us! We are so happy to learn that you were impressed with our knowledge and expertise. If there is anything else that BMW of Austin can do for you, don't hesitate to let us know.
The folks with whom I had contact were extremely...
The folks with whom I had contact were extremely professional, efficient, and helpful. They were cheerful and excellent communicators.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive review for our team at BMW of Austin! We look forward to the next time our team can be of assistance again.
Thank you Cory Rutherford for guiding me through the...
Thank you Cory Rutherford for guiding me through the buying process (BEST Client Advisor I’ve encountered in the buying process). Fully transparent, respectful, and friendly (even gave my 14 yr old some great advice as he is new to the Austin area). Troy in finance and Renee in Tech Genius were wonderful as well. I didn’t feel rushed and they answered all my questions. Highly recommend Cory and the team.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the excellent review, Erika! We are so glad to learn that each member of the BMW of Austin team you worked with exceeded your expectations. We are appreciative of your recommendation as well. Congratulations on your purchase; we look forward to working with you again in the future.
Excellent service Always ready as soon as you arrive...
Excellent service Always ready as soon as you arrive Luis Peinado makes my experience at this dealership a great one every time I bring my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to learn you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Awesome customer service! Very nice and kinda people will...
Awesome customer service! Very nice and kinda people will always help you and accommodate your needs
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us a great review, Juan! It was a pleasure to work with you, and we look forward to working with you for years to come at BMW of Austin.