Reviews
There was a lot of people there at one time but Mark
There was a lot of people there at one time but Mark addressed everyone and handled the situation as quickly as possible. Took the time to know the situation of each person there. Great customer service.
There was a lot of people there at one time but Mark
There was a lot of people there at one time but Mark addressed everyone and handled the situation as quickly as possible. Took the time to know the situation of each person there. Great customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Yanna, thank you for the outstanding feedback! Mark and the team appreciate your business, and we hope to see you again at MINI of Ramsey. Have a great day!
Ruby was very responsive to my needs and had the vehicles
Ruby was very responsive to my needs and had the vehicles I was interested in pulled up and ready for a test drive when I arrived at the dealership. She was knowledgeable, friendly, genuine and kind and made the application process seamless. When I took delivery of my newest Mini she took time to get in it with me to walk me through the finer points of its technology, and even programmed it for me and helped me download and configure the Mini app on my phone for my new ride! The comprehensive care Ruby herself and Mini of Ramsey delivered was exceptional.
Ruby was very responsive to my needs and had the vehicles
Ruby was very responsive to my needs and had the vehicles I was interested in pulled up and ready for a test drive when I arrived at the dealership. She was knowledgeable, friendly, genuine and kind and made the application process seamless. When I took delivery of my newest Mini she took time to get in it with me to walk me through the finer points of its technology, and even programmed it for me and helped me download and configure the Mini app on my phone for my new ride! The comprehensive care Ruby herself and Mini of Ramsey delivered was exceptional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amanda, thank you for sharing this wonderful review of Ruby and the team! It's great to know that you appreciated the support from Ruby and her efforts to provide you with a seamless experience. We are grateful for your business, and we hope to see you again at MINI of Ramsey. Enjoy your new MINI!
I recently brought my Mini Clubman to MINI of Ramsey for
I recently brought my Mini Clubman to MINI of Ramsey for service, and I can’t say enough about the exceptional experience I had with Mark Mozdziez and his team! From start to finish, Mark demonstrated top-notch professionalism, expertise, and genuine care for my vehicle. He took the time to thoroughly explain the service process, ensuring I understood exactly what my Clubman needed. His transparency and honesty were truly refreshing. Mark kept me informed throughout the entire process with clear communication, including updates on the status of my car. The service was completed promptly, and they even provided a loaner car to make things convenient. When I picked up my Clubman, it was in pristine condition—fixed perfectly and even washed! Mark’s dedication to customer satisfaction and his ability to make the experience stress-free have earned my complete trust in MINI of Ramsey. I highly recommend Mark Mozdziez and his team to any MINI owner looking for outstanding service. Thank you for going above and beyond!
I recently brought my Mini Clubman to MINI of Ramsey for
I recently brought my Mini Clubman to MINI of Ramsey for service, and I can’t say enough about the exceptional experience I had with Mark Mozdziez and his team! From start to finish, Mark demonstrated top-notch professionalism, expertise, and genuine care for my vehicle. He took the time to thoroughly explain the service process, ensuring I understood exactly what my Clubman needed. His transparency and honesty were truly refreshing. Mark kept me informed throughout the entire process with clear communication, including updates on the status of my car. The service was completed promptly, and they even provided a loaner car to make things convenient. When I picked up my Clubman, it was in pristine condition—fixed perfectly and even washed! Mark’s dedication to customer satisfaction and his ability to make the experience stress-free have earned my complete trust in MINI of Ramsey. I highly recommend Mark Mozdziez and his team to any MINI owner looking for outstanding service. Thank you for going above and beyond!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Maria, thank you for your terrific feedback about Mark and the team. It means a lot to hear how happy you are with their attentive service. Thank you for your business and thank you for choosing MINI of Ramsey!
I recently brought my Mini Clubman to MINI of Ramsey for
I recently brought my Mini Clubman to MINI of Ramsey for service, and I can’t say enough about the exceptional experience I had with Mark Mozdziez and his team! From start to finish, Mark demonstrated top-notch professionalism, expertise, and genuine care for my vehicle. He took the time to thoroughly explain the service process, ensuring I understood exactly what my Clubman needed. His transparency and honesty were truly refreshing. Mark kept me informed throughout the entire process with clear communication, including updates on the status of my car. The service was completed promptly, and they even provided a loaner car to make things convenient. When I picked up my Clubman, it was in pristine condition—fixed perfectly and even washed! Mark’s dedication to customer satisfaction and his ability to make the experience stress-free have earned my complete trust in MINI of Ramsey. I highly recommend Mark Mozdziez and his team to any MINI owner looking for outstanding service. Thank you for going above and beyond!
I recently brought my Mini Clubman to MINI of Ramsey for
I recently brought my Mini Clubman to MINI of Ramsey for service, and I can’t say enough about the exceptional experience I had with Mark Mozdziez and his team! From start to finish, Mark demonstrated top-notch professionalism, expertise, and genuine care for my vehicle. He took the time to thoroughly explain the service process, ensuring I understood exactly what my Clubman needed. His transparency and honesty were truly refreshing. Mark kept me informed throughout the entire process with clear communication, including updates on the status of my car. The service was completed promptly, and they even provided a loaner car to make things convenient. When I picked up my Clubman, it was in pristine condition—fixed perfectly and even washed! Mark’s dedication to customer satisfaction and his ability to make the experience stress-free have earned my complete trust in MINI of Ramsey. I highly recommend Mark Mozdziez and his team to any MINI owner looking for outstanding service. Thank you for going above and beyond!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Maria, thank you for sharing your experience! It's wonderful to hear that Mark and the team went above and beyond to assist you and earned your future business. We appreciate your support and wish you safe driving in your MINI Clubman!
Five Stars!
Five Stars! Done and dusted. Good coffee too See you again next year. Have a great July 4. Hopefully
Five Stars!
Five Stars! Done and dusted. Good coffee too See you again next year. Have a great July 4. Hopefully
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are grateful for your business, and we can't wait to welcome you back to MINI of Ramsey again next year! Thank you for taking the time to share this experience with us, and we are more than glad to know that you enjoyed the coffee as well.
Mark was very helpful and attentive, just like Jason who
Mark was very helpful and attentive, just like Jason who had assisted me for a long time. Excellent communication and customer care
Mark was very helpful and attentive, just like Jason who
Mark was very helpful and attentive, just like Jason who had assisted me for a long time. Excellent communication and customer care
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Mark and Jason provided excellent communication and customer care at MINI of Ramsey. Thanks for sharing your experience with us!
Blown front struts were NOT disclosed prior purchase.
Blown front struts were NOT disclosed prior purchase. Leaving me with over 3,000.00 of repairs required. Highly dissatisfied. Unacceptable
Blown front struts were NOT disclosed prior purchase.
Blown front struts were NOT disclosed prior purchase. Leaving me with over 3,000.00 of repairs required. Highly dissatisfied. Unacceptable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Robin, it's disappointing to see you have encountered a problem with the front struts on your vehicle. I understand you worked with our Driveway team on this purchase and have filed a customer support request on your behalf. One of our customer care agents will be reaching out to you shortly in hopes of providing further support.
They want to find the problem with the car.
They want to find the problem with the car. Their work is very thorough and it relieves any stress I have about the repairs. Repairs are extremely costly and I know that Mini of Ramsey will do it right the first time.
They want to find the problem with the car.
They want to find the problem with the car. Their work is very thorough and it relieves any stress I have about the repairs. Repairs are extremely costly and I know that Mini of Ramsey will do it right the first time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Keith, we're glad to hear that our thorough work at MINI of Ramsey helps ease your stress about repairs. Thank you for trusting us with your vehicle! Let us know if there is anything more we can do for you.
Professional yet very friendly!
Professional yet very friendly! Easy from start to finish. No hard sales! Good coffee too.
Professional yet very friendly!
Professional yet very friendly! Easy from start to finish. No hard sales! Good coffee too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are more than glad to know that our team provided you with a professional and friendly environment here at MINI of Ramsey! Thank you for taking the time to share this and we look forward to hearing from you again in the future.
Friendly, easy to talk to and helped me the minute I
Friendly, easy to talk to and helped me the minute I arrived to the dealer.
Friendly, easy to talk to and helped me the minute I
Friendly, easy to talk to and helped me the minute I arrived to the dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our pleasure to provide you with friendly and efficient service here at MINI of Ramsey! Thank you for stopping by and taking the time to share this feedback with us. We hope to welcome you back again in the future!