Reviews
Dan was great.
Dan was great. He fully explained everything to me while showing me the video. I didn’t feel pressured and I will definitely be back soon
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear that Dan provided a pressure-free and informative experience at MINI of Ramsey. Thank you for the positive feedback, and we look forward to welcoming you back soon!
Dan Murphy was a great host … he help me with the
Dan Murphy was a great host … he help me with the transition of a loaner while i left my car for service. Then i left my handbag in the loaner and Dan was very helpful finding it and getting it to me. Great service and Amazing staff.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Dan provided such excellent service during your visit at MINI of Ramsey! It's great to know he was able to assist with both the loaner transition and retrieving your handbag. Thank you for sharing this positive experience and we look forward to working with you again in the future!
staffs are nice and helpful, the service time is very
staffs are nice and helpful, the service time is very reasonable around 60 min, which the rep has let us know ahead of time and set the right expectation.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us at MINI of Ramsey! We're happy to hear our team was helpful and that the service time met your expectations. We appreciate your feedback and look forward to serving you again in the future!
Profesional timely and courteous service.
Profesional timely and courteous service. The complementary shuttle is also very convenient. The location is easy to get to as well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with MINI of Ramsey! We're glad to hear that our service and convenient shuttle met your expectations. We look forward to serving you again in the future!
I was shocked and felt that the labor charges were
I was shocked and felt that the labor charges were inflated for replacement of a battery
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Amie, it is unfortunate to learn of your disappointment with your service. We strive to provide top quality service and pricing, and we apologize for any inconvenience this may have caused. If you would like to discuss this matter further, please feel free to reach out at your earliest convenience. Thank you. Mark Mozdziez Service Manager 551-777-5641
Dan is the best customer service rep that I have ever
Dan is the best customer service rep that I have ever dealt with. He helped me out by looking a my mini cooper in 2023 when I wasn’t yet a Customer. I had something dragging under my ca as I traveled on Rt 17 drinking from Hunter Mt to Middletown, NJ. I thought it was a part of my car’s “under belly” but Dan let me know it was some hard plastic strip I picked up while driving. The peace of mind was great. So, when I needed to have servicing done, I wanted to try out Mini of Ramsey. Dan and his team kept me posted on activities and Dan took the time to show me things “under the roof”. I live on the Jersey shore 1\2 the year but ski in upstate NY Nov—April. Mini of Ramsey will be my go to when I am needing service in the winter seasons. Maybe event all year round.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Patrick, we're delighted to hear that Dan provided such exceptional service and peace of mind during your visit to MINI of Ramsey. Your compliments of our team are much appreciated. It's great knowing you'll be returning for future servicing needs! Safe travels between the Jersey shore and upstate NY!
The multipoint inspection was confusing.
The multipoint inspection was confusing. Didn't know they added coolant and after passed everything.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us this feedback! We apologize for the misunderstanding on your vehicle multipoint inspection. If you would like, please feel free to reach out to me directly to discuss this matter further. Thank you. Mark Mozdziez Service Manager 551-777-5641
Best service!
Best service! In and out! Nice staff! Quickest car service I ever had! Thanks mini!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to know that our service team here at MINI of Ramsey was able to take care of your vehicle in a quick and efficient manner! Thank you for your trust in us and we look forward to working with you again in the future.
I recently had the pleasure of purchasing a car from Mini
I recently had the pleasure of purchasing a car from Mini Cooper and I couldn’t be happier with my experience! From the moment I walked in, Terry was incredibly welcoming and knowledgeable. Terry took the time to understand my needs and guided me through the entire process with professionalism and patience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy to hear that Terry provided you with such a welcoming and knowledgeable experience at MINI of Ramsey! Thank you for sharing your positive feedback. It is great to know that you felt welcomed and comfortable throughout the process. We hope you're enjoying your new car and look forward to working with you again in the future!
I purchased a used car in excellent condition.
I purchased a used car in excellent condition. They were very straightforward about pricing and there were no hassles. It was a smooth transaction
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are delighted to hear that your car purchase was smooth and hassle-free here at MINI of Ramsey! Thank you for choosing us and sharing your positive experience. We hope you enjoy your new ride and look forward to your next visit!