Reviews
Service manager Jim Allen told me — on recording — that he’d found a body shop willing to do my paint/ceramic coating repair for $500. When I contacted that shop directly to schedule the work, they told me they never quoted that price or had that conversation with him. I have the recorded statement. This is on top of damage their own technician caused to my truck during a routine oil change. Be careful taking verbal commitments from this service department at face value — get everything in writing and verify it independently.
Service manager Jim Allen told me — on recording — that he’d found a body shop willing to do my paint/ceramic coating repair for $500. When I contacted that shop directly to schedule the work, they told me they never quoted that price or had that conversation with him. I have the recorded statement. This is on top of damage their own technician caused to my truck during a routine oil change. Be careful taking verbal commitments from this service department at face value — get everything in writing and verify it independently.
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- Buying process
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- Quality of repair
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Service manager Jim Allen told me — on recording — that he’d found a body shop willing to do my paint/ceramic coating repair for $500. When I contacted that shop directly to schedule the work, they told me they never quoted that price or had that conversation with him. I have the recorded statement. This is on top of damage their own technician caused to my truck during a routine oil change. Be careful taking verbal commitments from this service department at face value — get everything in writing and verify it independently.
Service manager Jim Allen told me — on recording — that he’d found a body shop willing to do my paint/ceramic coating repair for $500. When I contacted that shop directly to schedule the work, they told me they never quoted that price or had that conversation with him. I have the recorded statement. This is on top of damage their own technician caused to my truck during a routine oil change. Be careful taking verbal commitments from this service department at face value — get everything in writing and verify it independently.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
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This is not true. I told you, as well as for other shops, that the type of ceramic coating that my truck has Witch is car pro Cquartz professional does not work like that. You cannot simply wet, sand and polish the hood and fender and reapply the same ceramic coating. Because warranty was no longer apply. It all had to be taken down from the entire truck and redone completely. All four stores that you spoke to told you the same thing. Please don’t lie.
Used the Quicklane to have a battery checked. Did not feel rushed as they took the time to show me results and possible causes. First time there but not the last.
Used the Quicklane to have a battery checked. Did not feel rushed as they took the time to show me results and possible causes. First time there but not the last.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're glad to hear that our team took the time to explain everything to you. Building trust and providing thorough service is what we aim for. We look forward to welcoming you back for your next visit! Regards, David Garcia General Manager [email protected]
Service was quick and very professional. The service man arrive between time frame given. The best of all is that they came to my house.
Service was quick and very professional. The service man arrive between time frame given. The best of all is that they came to my house.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're glad to hear that our team provided quick and professional service right at your doorstep. It's great to know that the convenience made a positive impact. Your feedback means a lot to us! Regards, David Garcia General Manager [email protected]
staff was friendly, patient and helpful. answered all my questions and made sure I was comfortable.
staff was friendly, patient and helpful. answered all my questions and made sure I was comfortable.
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- Quality of repair
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! It's wonderful to hear that our team made you feel comfortable and addressed all your questions. We strive to create a welcoming atmosphere, and your feedback truly reflects that. We appreciate you taking the time to share your experience! Regards, David Garcia General Manager [email protected]
Wayne made buying a car easy! Simple! And Fast! He stayed consistent in follow up and was just a really nice guy!
Wayne made buying a car easy! Simple! And Fast! He stayed consistent in follow up and was just a really nice guy!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience, Sheri! It’s fantastic to hear that Wayne made your car-buying journey so smooth and enjoyable. His dedication to customer service truly shines through. We appreciate your kind words and hope you’re loving your new ride! Regards, David Garcia General Manager [email protected]
Excellent service and support the smoothest process I have found from an automobile dealership, highly recommend
Excellent service and support the smoothest process I have found from an automobile dealership, highly recommend
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Blade! It’s fantastic to hear you had such a positive experience with us. Providing smooth and supportive service is our goal, and your recommendation means a lot. We appreciate you taking the time to share your thoughts and look forward to helping you again in the future! Regards, David Garcia General Manager [email protected]
Benny Valenzuela, Sales, and Eddie Robles, Finance, are phenomenal to work with. We have now purchased 3 vehicles from Rodeo Ford. Benny and Eddie have earned our trust and loyalty making our experience at the dealership world class each time. The Sales Managers have been easy to work with as well. We use Rodeo Ford’s Service Department as well and have had great experiences. Highly recommend Rodeo Ford for sales and service.
Benny Valenzuela, Sales, and Eddie Robles, Finance, are phenomenal to work with. We have now purchased 3 vehicles from Rodeo Ford. Benny and Eddie have earned our trust and loyalty making our experience at the dealership world class each time. The Sales Managers have been easy to work with as well. We use Rodeo Ford’s Service Department as well and have had great experiences. Highly recommend Rodeo Ford for sales and service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Bill! It’s wonderful to hear about your positive experiences with Benny, Eddie, and our team. We truly value your loyalty and trust over the years. Your recommendation means the world to us, and we’re here to ensure your future visits are just as stellar! Regards, David Garcia General Manager [email protected]
Rodeo Ford has the best customer service in every department. Sales, parts, financing, service. Everyone has gone the extra step for me!
Rodeo Ford has the best customer service in every department. Sales, parts, financing, service. Everyone has gone the extra step for me!
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, RS, for your kind words! It’s wonderful to hear that our team made such a positive impact across all departments. We always strive to go above and beyond for our customers, and your feedback truly validates our efforts. We appreciate your support and look forward to serving you again! Regards, David Garcia General Manager [email protected]
Frankie was incredible from start to finish. The whole process felt so effortless. I would highly recommend his services to friends and colleagues.
Frankie was incredible from start to finish. The whole process felt so effortless. I would highly recommend his services to friends and colleagues.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! It's wonderful to hear that Frankie made the process so seamless for you. We appreciate your recommendations and are glad you felt supported throughout your journey with us. Looking forward to serving you and your friends in the future! Regards, David Garcia General Manager [email protected]