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Southern Motors Honda

(657 reviews)
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2015 consumer dealer award

Reviews

(657 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southern Motors Honda from DealerRater.

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Jasmine Smith and Josh King are good people and assets to

Jasmine Smith and Josh King are good people and assets to this dealership. I did not care for the price gouging by the dealership through basically making options mandatory on the vehicles. Jasmine's personality and professionalism kept this dealership from losing my business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Southern Motors has a friendly atmosphere and is willing

Southern Motors has a friendly atmosphere and is willing to go above and beyond to make the customer happy.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Ken did a terrific job finding the right type of Honda

Ken did a terrific job finding the right type of Honda for me and making sure everything was completed to my satisfaction.. He was vey professional and represented Southern Motors very well. I highly recommended him to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

They were very informative about the car.

They were very informative about the car. They also let me look at a different color AFTER the deal was made. That made the choice I had made in the beginning PERFECT. My salesman PETE was terrific and very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everything from the initial call to the final signature

Everything from the initial call to the final signature was easy going and smooth. They were able to locate the vehicle I needed in the color I wanted in 24 hours and I was driving off the lot with it the following day. I can’t say enough about the overall service and attention to detail.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Despite there being a slight inconvenience with our

Despite there being a slight inconvenience with our purchase of a car, they were incredibly accommodating and did their best to remedy the situation and compensate us for the inconvenience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service.

Excellent service. Mrs. Madison was very professional and knowledgeable. She did an amazing job with guiding me through the process in buying my new 2024 CRV.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very pleased how they handled all facets of the sale,

Very pleased how they handled all facets of the sale, from first call to post delivery follow-up. Kaleb in sales was so professional and always followed up as promised. I’d buy from them again for sure. Thanks all!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Mikhail (sales) and Josh (financing) were a pleasure to

Mikhail (sales) and Josh (financing) were a pleasure to work with while buying a used vehicle for our 18-year old daughter. This is the 4th car I have bought from SMH. There is a reason I keep going back! Service department is good, too. Although they have had some staff turnover which is disappointing. Hopefully the newbies will learn as time goes on!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Andy and Josh went above and beyond, along with the sales

Andy and Josh went above and beyond, along with the sales manager, to help me get the car I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.