Bergstrom Ford Lincoln of the Fox Valley

All staff members were extremely friendly and courteous. Chad was extremely knowledgeable and helpful with every question I had. I felt no pressure in having to make my decision.

The issues I brought for service were corrected in a timely and professional manner. Since I live alone, I really like the shuttle service. The driver was friendly and courteous. I like the coffee and cookies when I choose to wait-- nice touch.

The staff was very friendly and made my family and I feel welcome on our first steps throught the door. They explained all of our options in detail and also gave us what we needed to purchase a vehicle. It is highly likely we will buy from Bergstrom again.

Chad has and continues to be the best sales person I have ever worked with from start to finish on the buying experience and even after the sale. He is why price is not always the most important part of my decision.

We had a bad battery in our Ford Taurus that was only a year old. We brought our car in and it was replaced within a 1/2 hour - vs the 2 hours it would have taken the mechanic to run the battery test! And no charge to us at all! That's great customer service! Thank you!

I am a receptionist at our Corporate office and when the phones were real busy for me and I couldn't call John Wendt, he went above and beyond and e-mailed me updates instead.

The service manager Katie Filed with Zuric for a new wheel and tire. It was installed on my 150 and I was on my way in an hour and a half.Great service!

J.J., our Salesman, did a good job discussing with us our vehicle needs for our daughter. Wasn't pushy, but was friendly, cordial and if he didn't have the answer immediately - he got the answer and got back to us quickly. I know this purchase wasn't very large, so there's probably not much commission in it - but we were treated like we were his best customer. I don't come across that often in the business world. A big thank you!

Very prompt service and very caring shuttle service drivers thanks nickole for the shuttle service picking me up at home to get my vehicle from the dealership I will definately stay a customer of bergstrom neenah ford

We have had service at this dealership since 08 and have recently purchased a Jeep and a Ford truck. Both service and sales staff are friendly and professional. We will continue to give them our business.