Reviews
Excellent service and very professional staff after the
Excellent service and very professional staff after the sale. We live out of town and feel the drive is worth it.
Excellent service and very professional staff after the
Excellent service and very professional staff after the sale. We live out of town and feel the drive is worth it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone was super nice and accommodating.
Everyone was super nice and accommodating. They did an excellent job servicing our car , and Matthew Britt took the time to show us how to pair our phone to our car. We had just driven 15 hours from Pgh, and we were thrilled at how helpful he was. Everyone was very nice.
Everyone was super nice and accommodating.
Everyone was super nice and accommodating. They did an excellent job servicing our car , and Matthew Britt took the time to show us how to pair our phone to our car. We had just driven 15 hours from Pgh, and we were thrilled at how helpful he was. Everyone was very nice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dealership canceled my GAP policy after Hurricane Helene.
Dealership canceled my GAP policy after Hurricane Helene. No call back or willingness to help
Dealership canceled my GAP policy after Hurricane Helene.
Dealership canceled my GAP policy after Hurricane Helene. No call back or willingness to help
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
When I brought my vehicle in to be repaired the service
When I brought my vehicle in to be repaired the service department told me the problem with my AC is that the vehicle sustained some physical damage that caused the radiator to shift and affect the condenser. Of course that physical damage isn’t covered by warranty. I took it to a reputable local shop and after 2 visits they did not see any of those issues and my AC is working fine after that repair.
When I brought my vehicle in to be repaired the service
When I brought my vehicle in to be repaired the service department told me the problem with my AC is that the vehicle sustained some physical damage that caused the radiator to shift and affect the condenser. Of course that physical damage isn’t covered by warranty. I took it to a reputable local shop and after 2 visits they did not see any of those issues and my AC is working fine after that repair.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
During my inspection at Valdosta Toyota, they did not
During my inspection at Valdosta Toyota, they did not provide me with the stamp service to confirm their inspection guarantee and they did not know how to explain to me the part I needed and that I had it.They told me they would look it up online and they would place it for me. They left me a loose part of the car Then the next day I went and according to them they told me that I had refused to place the order for the spare part, when they told me that I would look for it online, lack of ethics and professionalism
During my inspection at Valdosta Toyota, they did not
During my inspection at Valdosta Toyota, they did not provide me with the stamp service to confirm their inspection guarantee and they did not know how to explain to me the part I needed and that I had it.They told me they would look it up online and they would place it for me. They left me a loose part of the car Then the next day I went and according to them they told me that I had refused to place the order for the spare part, when they told me that I would look for it online, lack of ethics and professionalism
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
The people are always polite.
The people are always polite. I can get an appointment quickly ………usually doesn’t take very long for service. I love my Toyota and recommend to all my friends ❤️❤️
The people are always polite.
The people are always polite. I can get an appointment quickly ………usually doesn’t take very long for service. I love my Toyota and recommend to all my friends ❤️❤️
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The people there are very polite and Courteous.
The people there are very polite and Courteous. Always greet you with a smile. Work was done in a timely manner.
The people there are very polite and Courteous.
The people there are very polite and Courteous. Always greet you with a smile. Work was done in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good service just a little wait time .
Good service just a little wait time . Good internet . Have doughnuts n coffee is a plus
Good service just a little wait time .
Good service just a little wait time . Good internet . Have doughnuts n coffee is a plus
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Easy to work with, did everything as agreed to a month
Easy to work with, did everything as agreed to a month before coming in to complete purchase. New Grand Highlander was showroom ready when I arrived and the process was smooth and professional.
Easy to work with, did everything as agreed to a month
Easy to work with, did everything as agreed to a month before coming in to complete purchase. New Grand Highlander was showroom ready when I arrived and the process was smooth and professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The people are very polite and my service was fast.
The people are very polite and my service was fast.I would recommend them to all my friends
The people are very polite and my service was fast.
The people are very polite and my service was fast.I would recommend them to all my friends
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair