Reviews
Write a reviewSAVE YOUR MONEY DO NOT BUY A CAR FROM THEM!!
DO NOT BUY A CAR FROM PROFESSIONAL AUTO!!!!!!! I have waited to post this review after about 8 months of owning my 2015 Chevy Cruze it has been nothing but a terrible experience. Within the first 30 minutes of me owning the car it would not start at a gas station. after that I went into their shop on multiple occasions to have it worked on but always left with a check engine light coming back on. They buy all of their inventory from auctions. At this point the car has a anti-freeze leak, needed new spark plugs, oil leak, oil housing cooler leak, catalytic converters need replaced. They did not speak to me about MY car but instead would talk to my boyfriend like he purchased it. Shady business. Save your money and go somewhere else.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought 2nd car from them
Best place in Fort Wayne Indiana to buy a car and get repairs. Wonderful family owned business and they treat everyone like family. HIGHLY RECOMMENDED!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
simply the best service i have ever had!!!!!
i bought an svr range rover from this guys and i could ask for better service tbh..from financing to extended warranty, i had no issues..family based dealer, friendly and quit informed...i couldn't ask for better
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service
Everyone was really helpful friendly buying process was fast and no pressure I am satisfied and would recommend other people to go there thank you dustin fry and all the guys there that helped me out
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Aaron and sara west from warsaw indiana
We were searching for a Ford excursion. All of the guys at professional auto sales were very helpful and there was no pressure in buying. They have my business for all my future car buying needs. Thank you so much to everyone at professional auto sales in ft Wayne.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Satisfied Repeat Customer
This is the third vehicle we have bought from Professional. All three have been very positive experiences. The entire staff is very professional. We would highly recommend Professional to Ann one looking for a reliable used vehicle! Williams Family
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place to buy a vehicle
Good guys. NO PRESSURING! Recommended by Local Firefighter...
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best auto purchase experience ever!
I have been a customer to the service department at Professional Auto Sales & Service for years, and I have never been disappointed. When I recently decided to purchase a 2016 Chevy Silverado, Abe at Professional Auto Sales & Service was the first person I called. I have bought a number of vehicles in the past, but this was the best buying experience ever! The entire staff was helpful, informative, honest and laid back about the whole process (none of the typical pressure from sales persons at other places). I will continue to be a customer to their service department and will call Abe at Professional Auto Sales & Service for my next vehicle purchase too!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent transmission repairs !!
My transmission was acting up so I took my SUV Lexus to Professional Auto Sales! I met with Abraham and Joe and they gave me a fair price and great service! I can't say enough about the customer satisfaction I received!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Exceeded our expectations
I have been searching for a Ford truck that would meet all of my expectations for the last 8 months and came upon Professional Auto just 3 days ago. I was in contact with Abe and right off the bat he made me feel very comfortable with the sale. I wanted to consult with my wife prior to purchasing and because she didn't get off work until late, Abe met us back at the car lot late at night to go over any questions we had. He is a really genuine guy who provided the best excellent service in any car dealership I have been to. Beacuse of how professional and clean they are we will be taking our vehicles there from now on for any oil changes. I highly recommend this dealership and definitely recommend working with Abe.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase