Reviews
Jorge gave us a great experience with buying our car.
Jorge gave us a great experience with buying our car. He was helpful and knowledgeable in getting us into the car we wanted within our budget. We are senior citizens with limited tech knowledge but he guided us through the process and helped us understand the options on our vehicle.
Jorge gave us a great experience with buying our car.
Jorge gave us a great experience with buying our car. He was helpful and knowledgeable in getting us into the car we wanted within our budget. We are senior citizens with limited tech knowledge but he guided us through the process and helped us understand the options on our vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your wonderful review, John! We're thrilled to hear that Jorge provided a great experience while helping you find the perfect car within your budget. At Andy Mohr Buick GMC, we strive to make the buying process as smooth and informative as possible, especially for our valued senior citizens. We appreciate your feedback and hope to assist you again in the future!
Javy Labrador Javy did a great job getting me into the
Javy Labrador Javy did a great job getting me into the vehicle I wanted and at the price range I needed.
Javy Labrador Javy did a great job getting me into the
Javy Labrador Javy did a great job getting me into the vehicle I wanted and at the price range I needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Bruce! We truly appreciate your kind words and are thrilled to hear that you had a great experience at Andy Mohr Buick GMC. It's wonderful to know that Javy helped you find the vehicle you wanted within your budget. We look forward to seeing you again for your next visit!
Very shady.
Very shady. I ended up walking away, and not buying car. They make “mandatory” extra accessories fees. Very dishonest. I caught the salesman in several outright lies. After reading the reviews, apparently shadiness and dishonesty is their practice. You would think at some point, their management would change their practice to a more ethical business model.
Very shady.
Very shady. I ended up walking away, and not buying car. They make “mandatory” extra accessories fees. Very dishonest. I caught the salesman in several outright lies. After reading the reviews, apparently shadiness and dishonesty is their practice. You would think at some point, their management would change their practice to a more ethical business model.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We appreciate your feedback. Please be aware that taxes and other miscellaneous fees noted in the disclaimer are not included in the price, nor are any optional products that you may choose to purchase. If you have any questions about our pricing, our General Manager would be happy to answer them. His name is Eric Wilson and he can be reached directly at ewilson@andymohr.com.
Poor experience.
Poor experience. Avaoid these guys at all costs. Cars.com and the Dealer's website showed the same price. When I showed up to look at the car that afternoon they had changed the price to $500 higher. Their explanation was that's what the market called for. It's funny the market didn't buy their car at the lower price and they wouldn't honor the other price even though I had a screenshot of it. When I went to test drive the car it was in limp mode and would not accelerate. I was told their shop is very busy and would be a week or more before they can looknat it,and if I wanted to pay I could take it to my mechanic. And that the price was still not negotiable. These guys are clueless, and shady, go anywhere else!!
Poor experience.
Poor experience. Avaoid these guys at all costs. Cars.com and the Dealer's website showed the same price. When I showed up to look at the car that afternoon they had changed the price to $500 higher. Their explanation was that's what the market called for. It's funny the market didn't buy their car at the lower price and they wouldn't honor the other price even though I had a screenshot of it. When I went to test drive the car it was in limp mode and would not accelerate. I was told their shop is very busy and would be a week or more before they can looknat it,and if I wanted to pay I could take it to my mechanic. And that the price was still not negotiable. These guys are clueless, and shady, go anywhere else!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Had a bad experience.
Had a bad experience. The salesman quoted me prices over the phone that made no sense—new cars were listed cheaper than the heavily used one I was calling about, but he was sure those were accurate when I asked. Frustrated, I called back and spoke with the used sales manager. I explained that if the new car costs the same as a very used one, then the used car must be severely overpriced and asked if we could negotiate. He told me that if I was calling out of town then he has the best price. He then rudely told me to “just buy a car near you then” before even hearing me out. Now I was really upset. He then told me their website stacks every possible discount—including employee pricing and offers most people don’t qualify for—to make the price look lower. I told him quoting that over the phone and listing them that way in the first place was sketchy, especially since I couldn’t see the site’s fine print. He hung up on me. We never even got to discuss the actual car I was interested in. I’ve been buying cars with my family for 20 years, and this was the worst interaction I've had. Whether it was miscommunication or just his attitude, the moment I brought up negotiating, he treated me like I was trying to get a car for free. I might still consider the vehicle—but hate this dealership’s service. It was mishandled from the start.
Had a bad experience.
Had a bad experience. The salesman quoted me prices over the phone that made no sense—new cars were listed cheaper than the heavily used one I was calling about, but he was sure those were accurate when I asked. Frustrated, I called back and spoke with the used sales manager. I explained that if the new car costs the same as a very used one, then the used car must be severely overpriced and asked if we could negotiate. He told me that if I was calling out of town then he has the best price. He then rudely told me to “just buy a car near you then” before even hearing me out. Now I was really upset. He then told me their website stacks every possible discount—including employee pricing and offers most people don’t qualify for—to make the price look lower. I told him quoting that over the phone and listing them that way in the first place was sketchy, especially since I couldn’t see the site’s fine print. He hung up on me. We never even got to discuss the actual car I was interested in. I’ve been buying cars with my family for 20 years, and this was the worst interaction I've had. Whether it was miscommunication or just his attitude, the moment I brought up negotiating, he treated me like I was trying to get a car for free. I might still consider the vehicle—but hate this dealership’s service. It was mishandled from the start.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We apologize for your poor experience, Alissa. Our General Manager would like to speak with you to help make this right. His name is Eric Wilson and he can be reached directly at ewilson@andymohr.com.
I had a very good experience working with Javy.
I had a very good experience working with Javy. As well as a very friendly laid back atmosphere.
I had a very good experience working with Javy.
I had a very good experience working with Javy. As well as a very friendly laid back atmosphere.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your wonderful review, Dwayne! We're thrilled to hear that you had a great experience working with Javy at Andy Mohr Buick GMC and enjoyed our friendly, laid-back atmosphere. We appreciate your feedback and look forward to welcoming you back soon!
Many thanks to Javy Labrador and the team at Andy Mohr
Many thanks to Javy Labrador and the team at Andy Mohr for getting me into my new (to me) Sierra 1500. This past Saturday, my wife, kids, and I went to a few dealerships before Andy Mohr and we either couldn't find a truck we liked or the numbers just didn't work. Javy took his time and was able to deliver exactly what I needed. He actually took what was turning out to be a stressful day and made it a fun experience. They worked very hard to get me the car that I wanted while staying within my budget. I recommend everyone who is looking to buy a car in Indy to check out this dealership and ask for Javy.
Many thanks to Javy Labrador and the team at Andy Mohr
Many thanks to Javy Labrador and the team at Andy Mohr for getting me into my new (to me) Sierra 1500. This past Saturday, my wife, kids, and I went to a few dealerships before Andy Mohr and we either couldn't find a truck we liked or the numbers just didn't work. Javy took his time and was able to deliver exactly what I needed. He actually took what was turning out to be a stressful day and made it a fun experience. They worked very hard to get me the car that I wanted while staying within my budget. I recommend everyone who is looking to buy a car in Indy to check out this dealership and ask for Javy.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Saul, for your wonderful review! We’re thrilled to hear that Javy and the team at Andy Mohr Buick GMC made your experience enjoyable while helping you find your new Sierra 1500. It's great to know we could meet your needs and stay within your budget. We appreciate your recommendation and look forward to assisting you and your family again in the future! Safe travels in your new truck!
Made a follow up call and dealt with an extremely
Made a follow up call and dealt with an extremely abrasive gentleman. After listening to his banter for 2 minutes, I wished him a nice day. My feel was whoever buys a low priced car is a bother and has no space at the dealer. All the best
Made a follow up call and dealt with an extremely
Made a follow up call and dealt with an extremely abrasive gentleman. After listening to his banter for 2 minutes, I wished him a nice day. My feel was whoever buys a low priced car is a bother and has no space at the dealer. All the best
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We apologize for your poor experience, Jeff. We strive to provide a world-class experience for all of our customers whether they’re looking at new or pre-owned vehicles. Our General Manager is aware of your situation and would be happy to personally assist you. His name is Eric Wilson and he can be reached directly at ewilson@andymohr.com.
Scheduled an appointment, price rose $1800 the next day,
Scheduled an appointment, price rose $1800 the next day, I canceled appointment and price went down $1500. They'll raise the price on you under your nose, don't buy.
Scheduled an appointment, price rose $1800 the next day,
Scheduled an appointment, price rose $1800 the next day, I canceled appointment and price went down $1500. They'll raise the price on you under your nose, don't buy.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We appreciate your feedback, Jonathan. Our pricing is market-based, which means that the price can fluctuate up or down due to market conditions. The price of the vehicle is also liable to fluctuate due to any service work that may have been performed on the vehicle. We apologize that your Sales Consultant did not explain this to you. If you’d like to speak with our General Manager about your experience, his name is Eric Wilson he can be reached at ewilson@andymohr.com.
The salesman was down right rude, unprofessional and
The salesman was down right rude, unprofessional and treated me like garbage Worst experience I've had
The salesman was down right rude, unprofessional and
The salesman was down right rude, unprofessional and treated me like garbage Worst experience I've had
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We appreciate your feedback. We’d like to get more information from you about your visit, including your real name, so that we can take a look at what happened here. Eric Wilson, our General Manager, is available at your convenience and you can reach him directly at ewilson@andymohr.com.
I wanted to look at a 2014 Malibu. The salesmen couldn't get the car started, battery was completely dead. When I asked the salesmen if we could try to get it started he absolutely refused. All it needed was a different battery or to be jump started with jumper cables instead of using a jump box. He refused and just told me to have luck with my car hunt
Your salesmen was rude and unprofessional