Andy Mohr Buick GMC

I am new to the area and had a recall notice from GM, so went online and found your dealership. I was even able to make my appointment right on your website! It was so easy, I was sure that I didn't do it right, I was able to tell THEM when I'd be bringing my truck in. Then I received a follow-up email confirming my appointment from the service manager. I also got a reminder email the day before my appointment. I dropped my truck off to a beautiful, VERY clean facility on Monday morning and was met by VERY friendly service coordinator. My appointment was with the manager, he was busy, so this man was eager to help me. He gathered my information, arranged for a ride to work. I was almost immediately taken to work by an extremely polite and friendly driver. I got a call just a couple of hours later that vehicle ready, remembered I needed a headlight replaced, happily they did that and called me right back, vehicle ready. When checking out, the service manager offered to find and complete additional paperwork for reimbursement for GM that I had discarded, they'd complete it and submit. I walked out to a CLEAN car, freshly washed! I drove away thinking WOW-this experience was FANTASTIC! Within a week, I received my reimbursement! I AM TRULY AMAZED AT THIS EXPERIENCE!!!!!!

I was very happy with the service at this dealership. Joshua was a great help, offered his opinion, and respected my budget. Great job overall.

Requested inspection report on a car listed as a "Mechanic Special" and never got it. NO SALE!