[{"id":341504,"personPtyId":31125003,"firstName":"Eric","lastName":"Jones","titleText":"Senior Sales Pro","shortBioText":"Where did you grow up? Hometown? Birmingham (Roebuck)\r\n\r\nDream car: Porsche Carrera GT\r\n\r\nWhen I\u001am not working, I enjoy: Spending time with family and friends\r\n\r\nInspirational quote: \u001aNever get so busy making a living that you forget to make a life\u001a\r\n\r\nWhat do you like about working at Donohoo? The team atmosphere and it feels like everyone here is part of my family.\r\n\r\nAdvice to someone in the market for a new/pre-owned car: Do your research and check both history reports (Carfax and Autocheck). \r\n\r\nFave sports team (any sport): Miami Heat","emailTxt":"ejones@donohooauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":143,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/38655/employees/0bba3b137073.jpg","drDealerId":38655,"dealerEmpStartDtUtc":"1304208000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":341585,"personPtyId":31125013,"firstName":"Mark","lastName":"Hubbard","titleText":"Senior Sales Pro","shortBioText":"Hometown: Roebuck, Ala. \r\n\r\nAbout: The youngest of six children, Mark is married with three dogs. He's an outdoorsman who enjoys hunting, grilling, building furniture, and Alabama football. Friends describe him as funny, thoughtful and trustworthy...and someone once told him he was the \"songbird of his generation.\" \r\n\r\nPersonal Philosophy: The happiest people don't have the best of everything, they just make the best of everything.","emailTxt":"mhubbard@donohooauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":125,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/38655/employees/29ad79567e35.jpg","drDealerId":38655,"dealerEmpStartDtUtc":"1438387200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":341518,"personPtyId":31125007,"firstName":"Becky","lastName":"Whitaker","titleText":"Closing Agent","shortBioText":"Hometown: Andalusia, Ala. \r\n\r\nAbout: Becky is a Crimson Tide fan who loves spending time with her three dogs. She's also a skilled woodworker. If she could have her dream car, it wouldn't be a car at all...it'd be a monster truck! \r\n\r\nInspirational quote: All things are possible for those who believe. Mark 9:23","emailTxt":"becky@donohooauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":115,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/38655/employees/9869bc0e37db.jpg","drDealerId":38655,"dealerEmpStartDtUtc":"1343779200","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":360460,"personPtyId":31129146,"firstName":"Jim","lastName":"Hardy","titleText":"Sales Pro","emailTxt":"jhardy@donohooauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":82,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/38655/employees/df3c9b951a43.jpg","drDealerId":38655,"dealerEmpStartDtUtc":"1470009600","industryStartDtUtc":"1083369600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":379874,"personPtyId":31132609,"firstName":"Jonathon","lastName":"Yale","titleText":"Senior Sales Pro","emailTxt":"jyale@donohooauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":82,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/38655/employees/079045e2b2de.jpg","drDealerId":38655,"dealerEmpStartDtUtc":"1409529600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":374651,"personPtyId":31129928,"firstName":"Adam","lastName":"Wren","titleText":"Sales Pro","emailTxt":"awren@donohooauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":77,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/38655/employees/65b7bce16784.jpg","drDealerId":38655,"dealerEmpStartDtUtc":"1480550400","industryStartDtUtc":"1341100800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":341586,"personPtyId":31124821,"firstName":"Jimmy","lastName":"Burns","titleText":"Service Manager","shortBioText":"Hometown: Birmingham, Ala. \r\n\r\nAbout: When your vehicle needs service, Jimmy's your guy. He's been with DonohooAuto for nine years and loves the people he works with. An \"Alabama boy\" to the core, he spends his free time hunting and fishing, and of course, spending time with family and friends. This Crimson Tide fan is happiest when the people around him are happy - he loves to see someone laugh. \r\n\r\nPersonal Philosophy: Always stay humble and kind.","emailTxt":"jburns@donohooauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":78,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/38655/employees/3ee6fe7abede.jpg","drDealerId":38655,"dealerEmpStartDtUtc":"1180656000","certifiedEmployee":false,"deptDscrp":"Service"},{"id":341592,"personPtyId":31127592,"firstName":"Chris","lastName":"Seay","titleText":"Finance Manager","emailTxt":"cseay@donohooauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":75,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/38655/employees/87449b6f06c7.jpg","drDealerId":38655,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":360458,"personPtyId":31128896,"firstName":"Kyle","lastName":"Partridge","titleText":"Sales Pro","emailTxt":"kpartridge@donohooauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":66,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/38655/employees/82d8ebdbdf09.jpg","drDealerId":38655,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":341506,"personPtyId":31124812,"firstName":"Marci","lastName":"Pyle","titleText":"Closing Manager","shortBioText":"Where did you grow up? Hometown? Oxford, AL\r\n\r\nWhen I\u001am not working, I enjoy: Golfing\r\n\r\nInspirational quote: People will forget what you say and forget what you did, but they will always remember how you made them feel.\r\n\r\nWhat do you like about working at Donohoo? Hearing all of the positive feedback we receive from our customers \r\n\r\nFave sports team (any sport): Alabama football","emailTxt":"mpyle@donohooauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":66,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/38655/employees/27f95660fcc7.jpg","drDealerId":38655,"dealerEmpStartDtUtc":"1207008000","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":49661,"personPtyId":31125252,"firstName":"Kathryn","lastName":"Simmelink","titleText":"Sales Operations Manager","shortBioText":"Hometown: Homewood, Ala. \r\n\r\nAbout: Kathryn is a six-year veteran at DonohooAuto and has seen a lot of changes over the years. What hasn't changed, she says, is Donohoo's commitment to providing excellent customer service. A busy mom to two toddlers, Kathryn spends her down time enjoying her family and her church family. \r\n\r\nAdvice to customers: Do your research, test drive everything you are interested in, don't rush the decision.","emailTxt":"ksimmelink@donohooauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":55,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/38655/employees/843cbc586ac6.jpg","drDealerId":38655,"dealerEmpStartDtUtc":"1275350400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":341591,"personPtyId":31127757,"firstName":"Nic","lastName":"Hagewood","titleText":"Senior Finance Manager","shortBioText":"Hometown: Birmingham, Ala. \r\n\r\nAbout: Nic has worked at DonohooAuto for more than eight years. He's a family man with a growing family. He has a son and a daughter. When he's not working or spending time with his family, you'll find him at the poker table. Friends call him generous and a trusted advisor. \r\n\r\nAdvice for customers: Finance your purchase. Interest rates are low, and you'll have money left for other needs.","emailTxt":"nhagewood@donohooauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":54,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/38655/employees/4b808e8d2aa1.jpg","drDealerId":38655,"dealerEmpStartDtUtc":"1180656000","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":341499,"personPtyId":31127415,"firstName":"Alex","lastName":"Wolfe","titleText":"Sales Pro","shortBioText":"Hometown: Helena, Ala. \r\n\r\nAbout: When he's not helping his customers buy the perfect vehicle, Alex would rather be outside - bass fishing if given the opportunity. Although his home is in Alabama, his heart is with Pittsburgh sports teams - Steelers, Pirates, Penguins - he likes them all. \r\n\r\nFavorite Quote: \"Success isn't always about greatness. It's about consistency. Consistency, hard work, gains success. Greatness will come.\" - Dwayne \"The Rock\" Johnson","emailTxt":"awolfe@donohooauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":54,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/38655/employees/a8187f599531.jpg","drDealerId":38655,"dealerEmpStartDtUtc":"1430438400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":390937,"personPtyId":31133097,"firstName":"Michele","lastName":"Stewart","titleText":"Closing Agent","emailTxt":"mstewart@donohooauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":49,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/38655/employees/1db861ff0b46.jpg","drDealerId":38655,"dealerEmpStartDtUtc":"1483228800","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":341588,"personPtyId":31127755,"firstName":"Maria","lastName":"Hernandez","titleText":"Sales Coordinator","shortBioText":"Hometown: Houston, Texas\r\n\r\nAbout: The oldest of six children, Maria is gifted at making customers feel at ease. She loves country music and working out - in fact, she's also working on her personal trainer certification. Friends describe her as spontaneous, genuine and carefree. She says the best part of working at Donohoo is getting to meet new people. \r\n\r\nFavorite Quote: \"Step with care and great tact. And remember that Life's a Great Balancing Act.\" - Dr. Seuss","emailTxt":"mhernandez@donohooauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":46,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/38655/employees/190d91340f0d.jpg","drDealerId":38655,"dealerEmpStartDtUtc":"1414800000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":341584,"personPtyId":31124818,"firstName":"Edwin","lastName":"Leal","titleText":"Sales Manager","shortBioText":"Hometown: Newark, N.J. \r\n\r\nAbout: Edwin is a five-year team member at DonohooAuto and is a father to three. He loves the art of the deal...he'll flip anything that can be sold. He also gives his time to Church of the Highlands as a translator. \r\n\r\nPersonal Philosophy: Integrity is everything. No matter how educated, talented, rich or cool you believe you are, how you treat people ultimately tells all.","emailTxt":"eleal@donohooauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/38655/employees/c56f883007e2.jpg","drDealerId":38655,"dealerEmpStartDtUtc":"1304208000","industryStartDtUtc":"944006400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":49451,"personPtyId":31121890,"firstName":"Jay","lastName":"Martin","titleText":"General Manager","shortBioText":"Hometown: Birmingham, Ala. \r\n\r\nAbout: Jay's been with Donohoo since the early days...he has 11 years with the company. As general manager, he's part of the reason that we have such a strong team culture. When he's not working, this father of two enjoys family, sports, working around the house, and music. In fact, he says he \"absolutely could not live without music.\"\r\n\r\nCustomer Service: He says it makes him genuinely happy to see the joy when someone buys a new car. And, he reads each and every survey we receive...the positive ones mean the world, and anything less than five stars gives us a chance to improve.","emailTxt":"jmartin@donohooauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/38655/employees/21a6ccb8fa70.jpg","drDealerId":38655,"dealerEmpStartDtUtc":"1128124800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":396410,"firstName":"Erika","lastName":"Herrera","titleText":"Sales Coordinator","emailTxt":"eherrera@donohooauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/38655/employees/d9685a6db522.jpg","drDealerId":38655,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":635500,"firstName":"Avery","lastName":"Gipson","titleText":"Marketing","emailTxt":"agipson@donohoochevrolet.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":38655,"certifiedEmployee":false,"deptDscrp":"Management"}]

Donohooauto LLC

4.5 out of 5 4.5
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 8:00 AM - 5:00 PM

Donohooauto LLC Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2004

DonohooAuto LLC specializes in used import cars, minivans, SUV's and trucks. Located in the Birmingham, AL metro area, we strive to provide quality used cars in a relaxed, friendly, no-hassle environment. Our customers tell us they love our fast, simple, and efficient car buying experience. Whether you want to buy in person at our dealership or purchase online you will find a friendly and hard working team waiting to serve you.

...


We strive to be your used car dealer of choice for more than just a one-time car purchase.

"We offer a huge veriety of quality Pre-Owned Vehicles. We are your best choice for the greatest value."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
1104 lifetime reviews. Includes reviews of Donohooauto LLC from DealerRater.com

Read reviews that mention:

  • 1.0 out of 5
    January 14, 2021

    Waited outside in 40 deg weather to test drive a car that did have a battery in it. Made the appointment 5 hours in advance. Did not know I would not... be allowed in the building.

    1.0 out of 5
    Customer Service
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Edwin Leal

    Sales Manager

    NOT RATED

  • 5.0 out of 5
    January 2, 2021

    That was my first time dealing with Donohoo. The experience was stress free. Went up and test drove one day, the next day which was purchase day, I was... in and out on less than a hour.  I do plan to do business with Donohoo in the future. Jonathon and Marci were absolutely amazing!!

    5.0 out of 5
    Customer Service
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jonathon Yale

    Senior Sales Pro

    NOT RATED

  • November 2, 2017

    Great experience. Was recommended to me by a coworker and definitely worth the 4 hour drive. Would definitely work with again and recommend.

    5.0 out of 5
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    4.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 25, 2020

    Flawless Experience from Beginning to end! Jim Hardy was extremely efficient and up front on all aspects of the sale. Very Impressed! Good Job all

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jim Hardy

    Sales Pro

    NOT RATED

  • 5.0 out of 5
    August 6, 2020

    They were absolutely amazing! From sales to service you can not find a nice group of people! They went above and beyond what any other dealership would... have done! Jimmy Burns the service manager is the most honorable man! Donahoe has a customer for life in us!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jim Hardy

    Sales Pro

    NOT RATED

    Jimmy Burns

    Service Manager

    NOT RATED

    Michele Stewart

    Closing Agent

    NOT RATED

  • 5.0 out of 5
    August 6, 2020

    They were absolutely amazing! From sales to service you can not find a nice group of people! They went above and beyond what any other dealership would... have done! Jimmy Burns the service manager is the most honorable man! Donahoe has a customer for life in us!

    Not Applicable
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    Not Applicable
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    Not Applicable
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jim Hardy

    Sales Pro

    NOT RATED

    Jimmy Burns

    Service Manager

    NOT RATED

    Michele Stewart

    Closing Agent

    NOT RATED

  • 5.0 out of 5
    August 6, 2020

    Second purchase with “D” with 2017 Lexus. No surprises. KUDOS to JY, MH, MB and a SPECIAL thank you to the “tech” guys helping me with setting up my... radio and other electronics correctly in spite of my ignorance. Appreciate your patience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mark Hubbard

    Senior Sales Pro

    NOT RATED

    Jonathon Yale

    Senior Sales Pro

    NOT RATED

  • 5.0 out of 5
    June 11, 2020

    First time buying a car 900 miles away in New York. It was great experience from the minute I reached out to Eugene to the delivery in my driveway. Dylan... Miller and Michele Blackmon were also a big help along the way getting all the details figured out. Will plan to purchase from Donohoo Auto in the future. A+ customer service and aN excellent deal on my car.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 30, 2020

    We live 3h away, before we got there we knew we were approved and the only thing left for us was a test drive. Excellent price for our used tacoma, friendly... people

    5.0 out of 5
    Customer Service
    Not Applicable
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    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kyle Partridge

    Sales Pro

    NOT RATED

  • 5.0 out of 5
    December 8, 2019

    Excellent most professional dealership I've ever worked with. From the very beginning to driving off the lot with my new Toyota RAV4 vehicle it was the... easiest most pleasant car purchase I've ever experienced. They are very transparent through the entire experience and explain everything to you and ask many times if there was anything else they could do. I drove a rental from out of state to make my purchase and helped me return it to local rental company. They noticed the battery was weak when they were doing their final cleaning detail so they replaced it. No haggle pricing, no pressure and better prices. They have earned all of my future business - GREAT job guys this is how it's done other dealers could learn from you and don't hold a candle to your attention to detail through out the entire process and professionalism. Well done ! Saturday December 7, 2019

    Not Applicable
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    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Eric Jones

    Senior Sales Pro

    NOT RATED

    Adam Wren

    Sales Pro

    NOT RATED

    Jimmy Burns

    Service Manager

    NOT RATED

    Kathryn Simmelink

    Sales Operations Manager

    NOT RATED

    Michele Stewart

    Closing Agent

    NOT RATED

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