Reviews
Fast response to questions and concerns.
Fast response to questions and concerns. Very professional staff who are knowledgeable and friendly. Made to whole experience fast and stress free. Vehicle was exactly as advertised and being certified makes for worry free driving.
Fast response to questions and concerns.
Fast response to questions and concerns. Very professional staff who are knowledgeable and friendly. Made to whole experience fast and stress free. Vehicle was exactly as advertised and being certified makes for worry free driving.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
From my first phone call to having car delivered to my
From my first phone call to having car delivered to my door. I found this the easiest experience in purchasing a car in my life. My sales person, reception, vehicle check in person, detailers were all friendly, no pressure, experienced and knowledgeable. I feel the only slight drawback was I had to call to check on status of timelines on delivery and financing paperwork being completed. It would have been better if I received a text or phone call keeping me up to date. I was given a ball park idea but a more precise time line would have allowed me to plan my days ahead. This was a minor issue. I would buy my vehicle and highly recommend to anyone looking to purchase a vehicle.
From my first phone call to having car delivered to my
From my first phone call to having car delivered to my door. I found this the easiest experience in purchasing a car in my life. My sales person, reception, vehicle check in person, detailers were all friendly, no pressure, experienced and knowledgeable. I feel the only slight drawback was I had to call to check on status of timelines on delivery and financing paperwork being completed. It would have been better if I received a text or phone call keeping me up to date. I was given a ball park idea but a more precise time line would have allowed me to plan my days ahead. This was a minor issue. I would buy my vehicle and highly recommend to anyone looking to purchase a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This was probably the best car buying experience we have
This was probably the best car buying experience we have ever had. Once we came back off of the test drive the whole process to complete the purchase only took about 30 minutes.
This was probably the best car buying experience we have
This was probably the best car buying experience we have ever had. Once we came back off of the test drive the whole process to complete the purchase only took about 30 minutes.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The easiest purchase of a vehicle in my life.
The easiest purchase of a vehicle in my life. Matt and John were very helpful and went above and beyond to make the experience enjoyable. I purchased this vehicle from out of state and arranged my own shipping. Matt and John both helped me through the entire process. Highly recommend. I would rather purchase a vehicle from them than any local dealership.
The easiest purchase of a vehicle in my life.
The easiest purchase of a vehicle in my life. Matt and John were very helpful and went above and beyond to make the experience enjoyable. I purchased this vehicle from out of state and arranged my own shipping. Matt and John both helped me through the entire process. Highly recommend. I would rather purchase a vehicle from them than any local dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very easy process.
Very easy process. Very nice and informative. We have bought two cars from them. Love my car.
Very easy process.
Very easy process. Very nice and informative. We have bought two cars from them. Love my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best Used Car Buying Experience!
This was my first time buying a vehicle out of state and 6 hours away. The communication from the sales team prior to showing up was top notch. I received a complete walkaround of the vehicle as I requested. The vehicle was as advertised and ready for a test drive when I showed up. A few signatures and I was out the door in a timely manner (not like other dealerships). After purchase follow up was appreciated. There was a minor issue and the staff at DonohooAuto responded immediately and handled it very professionally . I would 100% buy from here again.
Best Used Car Buying Experience!
This was my first time buying a vehicle out of state and 6 hours away. The communication from the sales team prior to showing up was top notch. I received a complete walkaround of the vehicle as I requested. The vehicle was as advertised and ready for a test drive when I showed up. A few signatures and I was out the door in a timely manner (not like other dealerships). After purchase follow up was appreciated. There was a minor issue and the staff at DonohooAuto responded immediately and handled it very professionally . I would 100% buy from here again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Froze my butt off waiting for a test drive.
Waited outside in 40 deg weather to test drive a car that did have a battery in it. Made the appointment 5 hours in advance. Did not know I would not be allowed in the building.
Froze my butt off waiting for a test drive.
Waited outside in 40 deg weather to test drive a car that did have a battery in it. Made the appointment 5 hours in advance. Did not know I would not be allowed in the building.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
The car I've always wanted!!!
That was my first time dealing with Donohoo. The experience was stress free. Went up and test drove one day, the next day which was purchase day, I was in and out on less than a hour. I do plan to do business with Donohoo in the future. Jonathon and Marci were absolutely amazing!!
The car I've always wanted!!!
That was my first time dealing with Donohoo. The experience was stress free. Went up and test drove one day, the next day which was purchase day, I was in and out on less than a hour. I do plan to do business with Donohoo in the future. Jonathon and Marci were absolutely amazing!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Audi A4
Flawless Experience from Beginning to end! Jim Hardy was extremely efficient and up front on all aspects of the sale. Very Impressed! Good Job all
Audi A4
Flawless Experience from Beginning to end! Jim Hardy was extremely efficient and up front on all aspects of the sale. Very Impressed! Good Job all
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Customer for Life
They were absolutely amazing! From sales to service you can not find a nice group of people! They went above and beyond what any other dealership would have done! Jimmy Burns the service manager is the most honorable man! Donahoe has a customer for life in us!
Customer for Life
They were absolutely amazing! From sales to service you can not find a nice group of people! They went above and beyond what any other dealership would have done! Jimmy Burns the service manager is the most honorable man! Donahoe has a customer for life in us!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase