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Donohooauto LLC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,109 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2014 state dealer award
View 4 awards
2014 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award
(205) 623-2281 (205) 623-2281

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,109 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Donohooauto LLC from DealerRater.

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The whole thing was a positive experience everyone that I

The whole thing was a positive experience everyone that I dealt with was very helpful, specially because I drove up there from Florida, thank you to Marlon, Aubrey and Omar, great staff, I definitely recommend Donohooauto!!!

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fast response to questions and concerns.

Fast response to questions and concerns. Very professional staff who are knowledgeable and friendly. Made to whole experience fast and stress free. Vehicle was exactly as advertised and being certified makes for worry free driving.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
—
Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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From my first phone call to having car delivered to my

From my first phone call to having car delivered to my door. I found this the easiest experience in purchasing a car in my life. My sales person, reception, vehicle check in person, detailers were all friendly, no pressure, experienced and knowledgeable. I feel the only slight drawback was I had to call to check on status of timelines on delivery and financing paperwork being completed. It would have been better if I received a text or phone call keeping me up to date. I was given a ball park idea but a more precise time line would have allowed me to plan my days ahead. This was a minor issue. I would buy my vehicle and highly recommend to anyone looking to purchase a vehicle.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This was probably the best car buying experience we have

This was probably the best car buying experience we have ever had. Once we came back off of the test drive the whole process to complete the purchase only took about 30 minutes.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The easiest purchase of a vehicle in my life.

The easiest purchase of a vehicle in my life. Matt and John were very helpful and went above and beyond to make the experience enjoyable. I purchased this vehicle from out of state and arranged my own shipping. Matt and John both helped me through the entire process. Highly recommend. I would rather purchase a vehicle from them than any local dealership.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very easy process.

Very easy process. Very nice and informative. We have bought two cars from them. Love my car.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best Used Car Buying Experience!

This was my first time buying a vehicle out of state and 6 hours away. The communication from the sales team prior to showing up was top notch. I received a complete walkaround of the vehicle as I requested. The vehicle was as advertised and ready for a test drive when I showed up. A few signatures and I was out the door in a timely manner (not like other dealerships). After purchase follow up was appreciated. There was a minor issue and the staff at DonohooAuto responded immediately and handled it very professionally . I would 100% buy from here again.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Froze my butt off waiting for a test drive.

Waited outside in 40 deg weather to test drive a car that did have a battery in it. Made the appointment 5 hours in advance. Did not know I would not be allowed in the building.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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The car I've always wanted!!!

That was my first time dealing with Donohoo. The experience was stress free. Went up and test drove one day, the next day which was purchase day, I was in and out on less than a hour.  I do plan to do business with Donohoo in the future. Jonathon and Marci were absolutely amazing!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Audi A4

Flawless Experience from Beginning to end! Jim Hardy was extremely efficient and up front on all aspects of the sale. Very Impressed! Good Job all

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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