Reviews
Bad deals
Sold car after I got approved to buy it and I asked if it was still available was told yes do not understand why I was not told that in the beginning
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great folks to deal with
MY WIFE AND I JUST PURCHASED A '16 JEEP WRANGLER FOR OUR GRAND DAUGHTER'S BIRTHDAY. WE WORKED WITH SALES PRO MARK AND SALES MANAGER ANDREW IN FT. PAYNE AND WERE DELIGHTED WITH THE PROFESSIONALISM, INTEGRITY, AND DETAIL FROM THEM BOTH. AS WE LIVE IN GREENVILLE,SC AND WERE WORKING ON A SHORT DEADLINE, THESE GUYS PITCHED IN AND MADE EVERYTHING WORK TO PERFECTION! WHEN THE CAR ARRIVED, IT WAS EXACTLY AS REPRESENTED AND EVEN CONTAINED SEVERAL BIRTHDAY GOODIES INCLUDING A HUGE RED BOW WHICH SHE HAS SAVED! IF WE COULD AWARD THIS DEALERSHIP 10 STARS, WE WOULD DO IT. JUST WONDERFUL FOLKS TO DEAL WITH. NO DISAPPOINTMENTS AT ALL. CHYREL AND BUD IN SC
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
3 years later :)
Three years later and I’m still referring all of my friends and family! I was in and out! Thank you all sooo much Donohoo Team!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Not the same dealership it use to be...
Purchased a vehicle a couple years ago, perfect transaction. Purchased another one recently from donohoo, very disappointed. The car was missing a sensor and had no AC. Guess AC isn’t on their presale checklist. After leaving a negative review on another site, sales manager called me me with very negative and hostile comments. Thanks for making sure I will spend my money elsewhere next time. Thanks Donohoo!
- Customer service 3.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Exceeded My Expectations
Customer service from start to finish was excellent. I love the fact they do not pressure you, very attentive to your needs, and ensure you are completely satisfied with your purchase. Highly, highly recommend to purchase all your future vehicles from Donohoo!! You won’t be disappointed 😊👍 Eugene - thank you for being so courteous & professional! Awesome sales skills......
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easiest and best long distance car purchase - ever
Purchasing a car online is always scary. However, Eugenio and the team at Donohoo made it the best experience I have ever had buying a car. Everything was done as promised with the Q7. When we got the car back to TN and the Audi dealer found some issues, Donohoo took care of it and went above and beyond our expectations. They have earned a customer for life! I can't begin to say enough good things about them They are the best of the best in used cares and taking care of the customer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Super stars
They provided a excellent selection of vehicles, customer service was on an all star level and prices were unbelievable. The entire process went very smoothly and i will definitely buy here on my next vehicle purchase!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Need a van
The whole experience seemed rather impersonal to me. When I walked in the front desk was very nice. But I was sent to a computer to “shop”, then the vans were brought up front to test drive. No one around to ask questions about the vehicle. Then when I sat down to finally talk to a sales associate it was very dry, facts only, matter of fact and ended with “we can’t work with the amount you have.” I walked away feeling very disappointed with the whole process and experience.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great overall experience
I was hesitant about buying from them but the experience was fantastic! I would highly recommend them to anyone looking for a quality used car. Eugene was the guy that helped me and I felt very comfortable buying a car from him. Everyone there was very polite and helpful. The receptionist were excellent also. I cannot say enough great things about them. I would like to meet the owner and express my feelings about his dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Looking to buy
Great service from beginning to end! The only way to buy a car, the way car buying should be! No hassles, pick your car, pay, take your car home
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase