Reviews
Best Nissan dealership around!
Best Nissan dealership around! They always take care of our needs. The sales staff is top notch!
Best Nissan dealership around!
Best Nissan dealership around! They always take care of our needs. The sales staff is top notch!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that you had a positive experience at Modern Nissan of Lake Norman. Our team works hard to ensure our customers are well taken care of, and it’s great to know that our sales staff met your expectations. We look forward to serving you again in the future! Best, The Modern Nissan of Lake Norman Team
We bought a used vehicle from Tim Rourke and he was great
We bought a used vehicle from Tim Rourke and he was great to work with! No pressure, very friendly and helpful.
We bought a used vehicle from Tim Rourke and he was great
We bought a used vehicle from Tim Rourke and he was great to work with! No pressure, very friendly and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Stephanie C., we strive for 100% satisfaction, and it is great to see you had such a positive experience at Modern Nissan Of Lake Norman and working with Tim Rourke. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
The service here is outstanding.
The service here is outstanding. Thomas Ellis is very customer focused. He kept me updated throughout the different services that were needed.
The service here is outstanding.
The service here is outstanding. Thomas Ellis is very customer focused. He kept me updated throughout the different services that were needed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Walter Wiehler, reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Modern Nissan Of Lake Norman!
Tom and his crew take such good care of my car.
Tom and his crew take such good care of my car. It's the only one I have so I refuse to let any other service group touch my car!!! Thank you for being professional and trustworthy with my Jade (the cars name).
Tom and his crew take such good care of my car.
Tom and his crew take such good care of my car. It's the only one I have so I refuse to let any other service group touch my car!!! Thank you for being professional and trustworthy with my Jade (the cars name).
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Angela Cunningham, thank you for taking the time to leave a review for us at Modern Nissan Of Lake Norman. We're happy we could meet your expectations and keep Jade running at it's best performance for you. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
We had an outstanding experience thanks to the
We had an outstanding experience thanks to the exceptional service provided by both Taryn and Brian. From the very beginning, they listened attentively to our needs and made the process of purchasing a new vehicle seamless and enjoyable. Taryn, in particular, went above and beyond to ensure we got the best deal possible. Her understanding of our specific requirements, coupled with her dedication to finding the perfect solution, made all the difference. Both Taryn and Brian were kind, professional, and incredibly responsive throughout the entire process. Thanks to their hard work, we now have a wonderful new vehicle that perfectly meets our needs. We truly appreciate their efforts and want to make sure that Taryn and Brian receive the accolades they deserve for their excellent service. We couldn't be happier with our experience!
We had an outstanding experience thanks to the
We had an outstanding experience thanks to the exceptional service provided by both Taryn and Brian. From the very beginning, they listened attentively to our needs and made the process of purchasing a new vehicle seamless and enjoyable. Taryn, in particular, went above and beyond to ensure we got the best deal possible. Her understanding of our specific requirements, coupled with her dedication to finding the perfect solution, made all the difference. Both Taryn and Brian were kind, professional, and incredibly responsive throughout the entire process. Thanks to their hard work, we now have a wonderful new vehicle that perfectly meets our needs. We truly appreciate their efforts and want to make sure that Taryn and Brian receive the accolades they deserve for their excellent service. We couldn't be happier with our experience!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joseph Gonzales, thanks for your praise and kind comments about our team. We are truly blessed to have Taryn and Brian part of our Modern Team! Extremely happy to hear about your recent experience and how well you were treated during the entire process. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Very friendly.
Very friendly. No pressure tactics. The easiest and quickest buying experience that I can remember.
Very friendly.
Very friendly. No pressure tactics. The easiest and quickest buying experience that I can remember.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Christopher! We truly appreciate your kind words about your experience at Modern Nissan of Lake Norman. We're thrilled to hear that you found our team friendly and that your buying process was easy and quick. We look forward to assisting you again in the future! The Modern Nissan of Lake Norman Team
The issues get fixed the first time.
The issues get fixed the first time. Roy and Daniel are excellent at customer service
The issues get fixed the first time.
The issues get fixed the first time. Roy and Daniel are excellent at customer service
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review! We truly appreciate your kind words about Roy and Daniel at Modern Nissan of Lake Norman. We're thrilled to hear that your issues were resolved efficiently and that you had a great experience with our customer service team. We look forward to assisting you again in the future! The Modern Nissan of Lake Norman Team
I feel confident my vehicle is being serviced with
I feel confident my vehicle is being serviced with integrity, in a timely manner. My car was even returned to me washed! This was my first oil change since purchasing my CPO Rogue from Modern Nissan of Lake Norman. I am confident I will receive the quality of service which allowed me to keep my 2011 Altima to 217,000 miles. A family member said 'having a service department you can trust is GOLD'
I feel confident my vehicle is being serviced with
I feel confident my vehicle is being serviced with integrity, in a timely manner. My car was even returned to me washed! This was my first oil change since purchasing my CPO Rogue from Modern Nissan of Lake Norman. I am confident I will receive the quality of service which allowed me to keep my 2011 Altima to 217,000 miles. A family member said 'having a service department you can trust is GOLD'
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Beverly, for your wonderful review! We're thrilled to hear that you're confident in the service you received for your CPO Rogue at Modern Nissan of Lake Norman. It's great to know that you appreciated the timely service and even the wash! We truly value your trust and look forward to providing you with the same quality care that helped your Altima reach such incredible mileage. Please come see us again for your future service needs! The Modern Nissan of Lake Norman Team
Nice, friendly sales team.
Nice, friendly sales team. Anthony was great and Johnny did awesome in the finance department. My wife loves the truck
Nice, friendly sales team.
Nice, friendly sales team. Anthony was great and Johnny did awesome in the finance department. My wife loves the truck
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our friendly sales team at Modern Nissan of Lake Norman. It's wonderful that Anthony and Johnny made such a positive impact, and we're glad your wife loves the truck! We appreciate your support and look forward to seeing you again soon! Sincerely, The Modern Nissan of Lake Norman Team
Our sales person Tom answered all of our questions.
Our sales person Tom answered all of our questions. He made us very comfortable during the test drive. He was honest and very direct which helped us greatly. When my wife was unsure, he was positive and consistently followed up. He was however never pushy and did not pressure us. Thanks Tom!
Our sales person Tom answered all of our questions.
Our sales person Tom answered all of our questions. He made us very comfortable during the test drive. He was honest and very direct which helped us greatly. When my wife was unsure, he was positive and consistently followed up. He was however never pushy and did not pressure us. Thanks Tom!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your wonderful review! We're thrilled to hear about your positive experience with Tom at Modern Nissan of Lake Norman. It's great to know that he made you and your wife feel comfortable and provided the honest support you needed during the process. We appreciate your kind words and hope to see you again soon! Regards, The Modern Nissan of Lake Norman Team