Reviews
Staff was very knowledgeable and easy to work with.
Staff was very knowledgeable and easy to work with. Logan was made me feel very comfortable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Andrea, for your wonderful review! We’re thrilled to hear that our staff, especially Logan, made you feel comfortable and provided you with knowledgeable assistance. At Modern Nissan of Lake Norman, we strive to create a great experience for our customers. We look forward to seeing you again soon! The Modern Nissan of Lake Norman Team
So grateful for JC and Taryn!
So grateful for JC and Taryn! Exceptional customer service and the epitome of serving a customer. JC went the extra mile to connect me with Taryn and Taryn went another mile to help me. So grateful for them both and I hope they have the best month of sales yet!!! Thank you both!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Kae! We are thrilled to hear about your exceptional experience with JC and Taryn at Modern Nissan of Lake Norman. It's always our goal to provide outstanding customer service, and we're glad that they went the extra mile for you. We appreciate your kind words and hope to see you again soon! Enjoy your time with your new vehicle! The Modern Nissan of Lake Norman Team
Tom (salesman), Billy (sales manager) and Johnny (finance
Tom (salesman), Billy (sales manager) and Johnny (finance manager) were so helpful. If you’re looking for a dealership that doesn’t have the typical “dealership” feel, come here! They were so kind and flexible. Not pushy at all (which is why I dislike buying cars). We left wanting to buy our next vehicle from them. When you stop by, ask for Tom or Billy!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your wonderful review, Mary Anne! We're thrilled to hear that Tom, Billy, and Johnny provided you with such a positive experience at Modern Nissan of Lake Norman. Our team strives to create a welcoming and pressure-free environment, so it's great to know that you felt that during your visit. We look forward to assisting you with your next vehicle purchase! Don't hesitate to reach out when you're ready. Safe travels until then! The Modern Nissan of Lake Norman Team
I was in Modern Nissan for preventive maintenance.
I was in Modern Nissan for preventive maintenance. My husband always took care of our car needs so this was my first experience handling car maintenance. Tom was so nice. He explained everything to me and made me glad I was having the work done at Modern. Tom was fast efficient answered all my questions and I could not have asked for a better mechanic. I made sure I had his card so he would be working on my car again. A definite asset for Modern Nisan with expert skills.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your wonderful review, Donna! We're thrilled to hear about your positive experience with Tom at Modern Nissan of Lake Norman. It's great that he was able to provide you with the information and support you needed for your first car maintenance visit. We appreciate your kind words and look forward to seeing you again for any future maintenance needs. Don't hesitate to reach out if you have any questions! The Modern Nissan of Lake Norman Team
Staff was very friendly & knowledgeable!
Staff was very friendly & knowledgeable!!! Great experience!!! Recommend buying your next car from them!!! Look for Mike Shumate!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Michael, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Mike and Taryn were great to work with!
Mike and Taryn were great to work with! We were able to do most of the negotiating over text which was super convenient but still felt personal. Definitely one of the best buying experiences I’ve had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jengeorgia, we are so happy to read such a great review about our Team Members at Modern Nissan Of Lake Norman! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Easiest and best experience purchasing a vehicle ever.
Easiest and best experience purchasing a vehicle ever. Brian Barner was great to work with buying a Nissan Frontier.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Shawn! We appreciate your kind words about your experience at Modern Nissan of Lake Norman. It's wonderful to hear that Brian made your purchase of the Nissan Frontier so smooth and enjoyable. We strive to provide the best service, and we're glad we could assist you. We look forward to seeing you again soon! The Modern Nissan of Lake Norman Team
The service was very professional and quick, and the
The service was very professional and quick, and the salesperson was very knowledgeable and helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Raymond! We appreciate your kind words about the professional and quick service you received at Modern Nissan of Lake Norman. We're glad to hear that our salesperson was knowledgeable and helpful. We look forward to serving you again in the future! The Modern Nissan of Lake Norman Team
I had an awesome and pleasant experience with Modern
I had an awesome and pleasant experience with Modern Nissan of Lake Norman. Christian Marge put me at ease and explained everything so well on buying a new car. I will definitely recommend this dealership to friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mitzi Gould, reviews like this give us motivation and help us ensure we provide high-quality care. Happy to hear Christian was able to assist you during your purchase. Feel free to reach out to us if you need anything. Have a wonderful day.
Excellent service, very professional , definitely I happy
Excellent service, very professional , definitely I happy to find a Modern Nissan of lake Norman. Luis and Tyrin they are excellent
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Val, for your wonderful review! We're thrilled to hear that you had an excellent experience with us at Modern Nissan of Lake Norman. It's great to know that our team members, including Tyrin, provided you with professional service. We truly appreciate your feedback and look forward to assisting you again in the future! The Modern Nissan of Lake Norman Team