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Dick Hannah Subaru

(2,595 reviews)
2024 state dealer award
View 13 awards
2024 state dealer award 2022 state dealer award 2020 state dealer award 2017 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,595 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dick Hannah Subaru from DealerRater.

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My salesperson was efficient and professional; not at all

My salesperson was efficient and professional; not at all typical sales vibe. Genuinely committed to finding the right vehicle for my needs.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Outstanding customer service and satisfaction.

Outstanding customer service and satisfaction. She went out of her way to accommodate my needs.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Peter was great to work with.

Peter was great to work with. He was very knowledgeable and helped me find the best car within my price range. He took time to figure out what I liked and didn’t like and found me the perfect car! He really made the experience excellent!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Dick Hannah Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

My last service was a very successful time.

My last service was a very successful time. Dick Hannah service team did an excellent Job. The total time was about 1 hour from start to finish!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the amazing feedback! We are thrilled to hear that our service team exceeded your expectations and provided a successful and efficient experience. We appreciate your business and look forward to serving you again in the future.

Stephanie was amazing!

Stephanie was amazing! She was very knowledgeable, not pushy, and made the whole experience painless.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We are so glad you had a positive experience with Stephanie! Our team takes pride in providing exceptional service and making the process seamless for our customers. Thank you for choosing us and we look forward to serving you again in the future.

If you’re looking for the best car-buying experience, you

If you’re looking for the best car-buying experience, you better go here. the best salesperson I’ve ever had the pleasure of working with. his name is Bo Shin. From the moment we arrived at the dealership, Bo made us feel welcome, respected, and completely at ease. hat level of care and honesty is rare these days, and it made all the difference for us. showing us multiple cars, answering every question thoroughly, and even driving to a remote lot just to help us find the perfect car. He never once rushed us or pushed us toward a decision.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Everyone was very kind and helpful while trying to

Everyone was very kind and helpful while trying to resolve and issues there might have been while trying to purchase the car

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I had a great experience buying my first car.

I had a great experience buying my first car. Amir and all of the staff at Dick Hannah Subaru Vancouver was very helpful with everything! I would recommend this dealership to anyone looking for an amazing new car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Excellent service, professional and personable people.

Excellent service, professional and personable people. Mike El-Krewi was a delight to work with and made purchasing our new car a great experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for the wonderful review! We're so glad to hear that you had a positive experience with our team, especially with Mike. We strive to provide exceptional service and it means a lot to us that it was recognized. Enjoy your new car!

Since 2015, I have leased my Subarus from Dick

Since 2015, I have leased my Subarus from Dick Hannah's dealership; first a 2016 Outback Limited, falling strong "in like" with the Wilderness Green color; next a 2019, same car and color; then a 2022, same car but, unfortunately, in white (not at all for me). And now, thanks to Subaru's trade-up program, I'm back in a Wilderness Green 2025 Subaru Outback before current lease expires. In the past 10 years, I have come to know and really experience the Hannah slogan: "Believe in Nice." It's almost as if every single person I've come in contact with has these three little words embedded in their DNA. It truly is second nature for all DH employees. I could go on and on about how special it is to encounter friendly, pleasant, consistent and, at times, very humorous staff. Makes every visit more enjoyable for this 80-years-young "little old lady." I have one suggestion for both DealerRater and Dick Hannah Subaru -- time to update so that all current employees are listed under each heading; thus eliminating the need to add names in the "Add Employees Not Listed."

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to have you as a loyal customer and we are honored that you have experienced our commitment to "Believe in Nice" firsthand. We look forward to seeing you again soon at Dick Hannah Subaru!