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Future Ford of Concord

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (625 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (625 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Review

Jimmy Ahmadi provided me with a great sales experience. He was knowledgeable and able to find the perfect vehicle I was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Battery replacement

Friendly and quick! They knew what needed to be done without a lot explanation and got me on my way with a smile!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the great 4-star rating! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing.

Great Experience!

Future Ford of Concord went above and beyond, and made my car buying experience a great one!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Boom!

Great service and friendly staff. I have been coming to this dealership for years and they take really great care of me and my car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great and Easy Buying Experience

Great experience buying my Ford Fusion with Sal. He made the process easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are pleased to hear that Sal provided you with such a great experience! Congratulations on your new Fusion, and please don't hesitate to call or stop by if there is ever anything that we can do for you!

new car purchase

buying a car at future ford was an easy, fast and efficient no hassle experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Review

I pinged Future Ford bia the Internet and Sal was back to me asap, and was able to meet me that night. I took a test drive and it was done. Then Sal was kind enough to deliver the car to me 2 days later so I could surprise my Son. Thx again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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F150 Lariat FX4, Tow Pkg

I ordered this truck and it was a pretty good experience. There was no problem with the price and the warranty extensions were explained well. The only fly in the ointment is that the detailing of the vehicle was not very good for delivery. The windshield isn't clean. That is a pretty easy fix and it doesn't change my rating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Quick in and out service!

Always a good experience. Was planning on being there for 4-6 hrs and they were done in two. That includes a recall issue, service and a weather-stripping problem they weren?t notified about until I dropped it off that an.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

David, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

F250 Purchase last week

We bought our F250 last weekend and Hamid (I'm sorry if I spelled his name wrong but I don't have the paperwork in front of me) at the Concord location was extremely helpful and knowledgeable. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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