Reviews
Write a reviewExtremely Happy Customer
Arthur and Rory were absolutely WONDERFUL- and of course - Fred - who always treats me professionally yet with a degree of kindness and familiarity rare in today's retail environment - I always feel safe, secure and happy when I leave this dealership - and I just love my new car!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for letting us know what a great job Fred has done for you! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great job
Great experience, everyone treated me with respect. Hamid & Mo were great and felt they both had their best intentions in mind when working with me
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Matthew, our Staff works hard to go the extra-mile for our valued guests! It is great to hear that we were able to go above and beyond your expectations and really help you out!
No worries
The service at Future Ford of Concord has been the best. I have over 60,000 on my 2014 Fusion and I have had no issues. Keep up the great work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We glad we could help keep your Fusion running great, Mary! We hope you continue to choose Future Ford Lincoln of Concord for all your vehicle needs! Take care!
Ford escape
Excellent service! I would recommend friends and family to this dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for taking the time to let us know about the excellent service you received, Kiranjit. Your recommendation means a lot to us. We hope to be of service to you again! Take care!
Ford Fusion
I really enjoyed billy. he is very knowledgeable. h
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sergio, we're pleased to hear everything was completed to your satisfaction! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Jose l
The service was amazing. Very polite and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jose, our Staff works hard to go the extra-mile for our valued guests! Thanks again for your business! Take care!
Recall serv on secondary seat belt tensioner-front
Good experience..usual. The time it took to address the recall (secondary belt sensors fluid), I walked tover o Home Depot to get stuff & crossed over to CSAA for tour books & upon return, Fusion fixed & ready to go. No wasted time. That's the way huh huh i like it...huh huh...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
The best car buying experience
I had the best car buying experience from this dealership. I have been shopping around and other dealerships have been so rude... but not at this dealer... they were friendly off the bat and found the truck for me... I never thought getting into a brand new truck would be so easy... was in the truck within a couple hours... thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeanette, thanks! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!
ford fusion
every one was helpful and friendly except the delivery of the car they said they was going to fill the gas tank and wash the car it was filled but not washed
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
We haven't purchased a car yet but we are close and they have been amazing so far.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase