Perfect Auto

I purchased a BMW from them in July and also purchased an extended warranty. 10 days later the check engine light came on and I took it to a BMW dealership... to have it checked out. Upon further investigation someone had installed the incorrect fuel injector and it failed but also ruined the cylinder head and the total to fix the vehicle is around $12,000.00. Here it is, December and my vehicle is still sitting at BMW because the extended warranty said it was a “pre-existing” condition and they weren’t going to take care of it and perfect auto told me I signed an “as is” agreement so it’s not their problem and for 5 months I have had to borrow someone’s car just to make it to work everyday. This is poor customer service and to think I was a returning customer. I do not recommend this dealership to anyone! They are scam artist!

I wish I could give them a -5. I bought a BMW from this junk dealer and they put some sort of black touch up paint to hide scratches. Thanks for the hidden... damage! Also a big white mark on the mirror cap. 20k down the drain when I start my car and white smoke comes out, my neighbors probably think I bought some Salvage piece of garbage and im embarrassed to tell people where I bought it from since I was scammed myself. The manager has his head in the clouds and thinks he’s always right. The salesman has no value whats so ever so its a mess in a whole. Take your business somewhere else where they’ll be more honest with you! Don’t trust them when they say their cars are inspected by the mechanic they have. Its all fun and games to them until someone takes them to court.

I bought my BMW from Perfect Auto work with James the finance manager he is very honest and respect full got me the best and lowest rate he sold me a... very clean and beautiful car all the sales people in this dealer were very knowledgeable about the cars very nice and clean dealership there was no pressure at all. I refer this dealer to all my friend and family and I will buy my next car from here. Good luck guys and thank you soo much helping me buy my dream car.....

A friend of mine recommended perfect auto for me to go and check out some of the used cars. I sure am glad my friend sent me there, the service and the... ownership was unbelievable. I have never been treated with such kindness and honest as I don’t wa A friend of mine recommended perfect auto for me to go and check out some of the used cars. I sure am glad my friend sent me there, the service and the ownership was unbelievable. I have never been treated So well at a car dealership. I will not buy another car anywhere else. Mustafa really seem to care that I found a car that suited me. I will recommend perfect auto to all my friends. And I love my car !

I went to Perfect auto to buy a 2005 Saab. While the sales man Henry was great, the manager was less then honest on the other hand. The car I bought is... the base model. When the manager and I had a disagreement on the True Market Value of the car. It came to my attention that he was looking up the Areo version of the car all the while trying to pass it off as he was looking up the price of the Linear (which the car really is). Needless to say when buying a car and the manager is saying it’s a good deal and shows you what the TMV is make sure he is looking up the proper model.

In the market for a BMW 335xi and found one at Perfect Auto with very low mile and fair price. Contact the sale department and they will super helpful... and Friendly. I made an appointment, car was very clean and exactly as described. I really like them for being straight forward through out the deal including when I asked about out of state inspection and they informed me that vehicle should pass, but made it very clear that they are a Virginia dealer and theretofore can only guarantee Virginia inspection. I purchase the car and few days took it for MD inspection, it passed with no issues. I will do business again and recommend Perfect Auto to others.

I wish there was a zero star option. Very Poor at marketing and sales etiquette. The Indian financial associate acted as if he was the buyer with a very... strong creditor offensive attitude. No knowledge on building clientele and meeting customers demands. NEVER BUY ANYCARS FROM HERE. They expect you to pay for all the repairs they have done with him purchase fees. Their cars have problems that they hide until you take it to an inspector to find out. DON'T GO. YOU'LL REGRET IT.

Friendly sales staff that was easy to work with. Got a great looking car for a great price. Would definitely recommend this to our friends. Thank you!

We drove down from Ohio and Scott was the best!!! Willing to talk price and got us a headlight before we headed home!!! Not the last time we will drive... 344 miles if they have another Perfect Auto for us !!!

I was totally impressed with the A+ service that I received in getting my car. I will pass this on to my friends to shop here for their next car.