Reviews
Best experience ever
I visited EMG Auto today to look at an SUV. I met Al who is a true professional in every sense of the word. Al was very easy to work with, very knowledgeable and put me in an SUV that I completely love. Al is a tribute to how you should be treated by a car professional. If I had to do it all over again I would ask for Al in a heartbeat. Al is a smart man and he will go far in life. EMG is very lucky to have him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great
Omar was great. Nice experience and very quick. Experience was fantastic and close to my area. I would definitely recommend this dealership again. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experienced with us. We definitely take pride in what we do to help our clients have the best experience in purchasing their vehicle.
Initial Sales Rep- OK
I bought a used Subaru BRZ -5 -months ago with an extended warranty sold to me by the Finance Manager, 5 months later i start hearing a noise from the engine so i took the car at a Subaru dealer to get a diagnostic and they said i need the throw out bearing and the extended warranty i have does not cover that, i'm still paying for that useless extended warranty and now i have to fix the car out of pocket. The Finance Manager added this extended warranty as if he was doing me a favor but after reading up on financing a used vehicle out of factory warranty the dealer has to offer a third party warranty to complete the sale. Beware purchasing used cars here with third party extended warranties since it benefits the dealership and not the consumer. The Service manager made it clear that they will not meet me halfway or cover any expenses for this repair. Horrible Service Department!!!!!! I will never purchase another vehicle form this dealer.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We apologize for the inconvenience. But the Warranty that you purchase have limitation depending on which level you choose. I will certainly speak to the Service dept and Finance Dept to better our service and process.
Excellent
They help me to find the right car for me with different options. With the payment I was looking for. They explain all my questions. Excellent service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Costumer service
The costumer service its excellent, Omar Felix he’s a professional sales-person kind, and helpful all the time, i recommend 100% all services in this dealer EMG
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great dealership great dealer
This is my third purchase at this dealership. I have not had any issues. Omar is easy to work with and diligent. I would recommend this place to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very satisfied
I was well please with this dealership and the customer service they provided. They had a clean environment and service was efficient which I appreciated..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Van purchase
Franco was awesome to work with. We drove several vans and chose the right one for us. Franco and his staff worked with us on financing and we drove home with a work van!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Exelente servicio
Excelente servicio. Franco busca la manera de complacerte y hace todo mas facil. Se lo recomiendo a cualquiera si pasas por emg pregunta por Franco y no te vas a arrepentir!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Honda si
Today I came in sad I lost a car very near and dear to me and these guys really helped me out with what I got. No hassle and let me go home with my dream car! I can’t be more grateful then what I am right now I’m extremely happy and couldn’t be more satisfied with the help and purchase thank you EMG I APPRECIATE IT
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car