Reviews
Write a reviewAmazing Customer Service!
AMAZING PEOPLE!!!! AMAZING CUSTOMER SERVICE!!!! I loved my experience with West Mitsubishi! Gary was so patient and kind!!! I had sent in a request for more information the 2019 Outlander PHEV GT, and was contacted by Gary, he was incredibly respectful and patient, not pushy at all! I fell in love with Mitsubishi’s almost 19 months ago and knew that if I was going to get an EV it would be Mitsubishi made. Gary made time to meet with me, let me test drive the EV of my dreams. He explained some of the highlighted features of this amazing EV and it just sealed the deal! Gary then put me into the hands of Victor who was respectful, kind, patient, dedicated, and just overall amazing. He asked me some questions to be able to best determine how to help me get into my dream EV, and did not try to sell me another vehicle to just make a sale. Victor was able to get me approved, they accepted my 2017 Mitsubishi Outlander SE as a trade in, he and Gary ensured that all of the rebates and credits available for me were captured and applied to get me the best deal. I cannot thank these gentlemen enough for their hard work, and dedication to amazing customer service!!! Victor took me to get my first oil change scheduled, and was introduced to Darrin, who gave me a Dutch Bros gift card, showing again West Mitsubishi’s dedication to AMAZING CUSTOMER SERVICE! Victor gave my mother and I one last gift before parting, the keys to my new Outlander PHEV GT and a jar of the local honey, available for sale. With the COVID 19 crisis, not many may be looking for new cars, but if you are buy West Mitsubishi! They are local, 30 years of car selling and customer service experience! Thank you West Mitsubishi!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amazing
Went to West Mitsubishi in Orland , talked to Francisco, gave me a hella deal on a used truck. Went of and beyond everything to make sure I walked out of here with a truck. Thank you Francisco. Go to West Mitsubishi in Orland.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy shopper
Laura at west Mitsubishi excellent customer service answer any and all my questions in the buying process made sure I had all the information had a good experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2018 Camry SE
This was the second time I returned to west Mitsubishi (R&R) in Orland with Jorge, had a great experience both times the staff is helpful, new facilities, and a great selection of new and used cars
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2018 Dodge
Great Customer service. West Mitsubishi (Gary) made the purchase go smooth and quick unlike other dealerships that make you sit for hours while they prepare all of the paperwork. I recommend to anyone that is shopping around or thinking of a new car to stop here first.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Looking for the right car and came to west.
Great person to buy a car from and was very helpfully in the car buying experience. I would recommend them to everyone great service love my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy mother’s day to me
Omg !! So excited about my new car , such an easy process, if you are in the mood for a new car , I highly recommend coming to this place . Customer service is the best ! I love this place !! Happy momma today
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
So Helpful!!
Gary and his staff were absolutely wonderful to work with! They were so helpful and patient. They were able to work with me through financing and test drive! I couldn't recommend them more to anyone who needs help and an awesome car!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I LOVE WEST MITSUBISHI!!!
I LOVE WEST MITSUBISHI!!!! I have bought several cars from this dealership over the years. Gary Campbell and his staff have always given me the best deals on vehicles and services at the dealership. The staff is always so nice and helpful. It is hard to shop anywhere else when I am treated so well at West Mitsubishi.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service great experience. Love west mitsubis
My boyfriend was having trouble getting a newer car for our family. His credit wasn't the best and other dealerships couldn't help but west mitsubishi was able to get him in a car with a great payment plan that he was comfortable with. Highly recommend west mitsubishi to anyone
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase