Reviews
Write a reviewWest Mitsubishi repaired my oil pan gasket that cost 2000.00. I had to replace it again two years later for another 2000.00 dollars, you suck.
West Mitsubishi repaired my oil pan gasket that cost 2000.00. I had to replace it again two years later for another 2000.00 dollars, you suck.
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- Buying process
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Very helpful I live a far distance from your dealership. Westwood, up in Lassen County. Your staff was very helpful and friendly. Took very good care of us.
Very helpful I live a far distance from your dealership. Westwood, up in Lassen County. Your staff was very helpful and friendly. Took very good care of us.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Overall experience was very pleasant and no pressure from start to finish every detail was explained lwithban underrating of the terms and maintenance agreement to ensure vehicle stays in excellent shape
Overall experience was very pleasant and no pressure from start to finish every detail was explained lwithban underrating of the terms and maintenance agreement to ensure vehicle stays in excellent shape
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your positive review! We strive to provide the best possible experience for our customers and we're so glad you noticed. We look forward to continuing to keep your vehicle in excellent shape. Thanks for choosing us!
We bought our Outlander here, they were very thorough at making sure everything went smoothly. The service department is great. We have brought it back for maintenance and they are efficient and friendly.
We bought our Outlander here, they were very thorough at making sure everything went smoothly. The service department is great. We have brought it back for maintenance and they are efficient and friendly.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank You Peggy we appreciate you and look forward to seeing you again in Service!!
Treated me like a guest not just a customer. Drove me to local diner while I waited then picked me up when service was complete.
Treated me like a guest not just a customer. Drove me to local diner while I waited then picked me up when service was complete.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Margarte Kirylo, we are very happy to have provided you with such a positive experience! We strive to do the best for our customers. We are so glad that it was reflected well into your experience. Thanks for choosing West! We hope to be of service to you again in the future. Best wishes, Gary Campbell West Mitsubishi.
Service center is the best I've been to. I will continue using Orland Mitsubishi for a long time.
Service center is the best I've been to. I will continue using Orland Mitsubishi for a long time.
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
On-time, prompt, knowledgable, and friendly service. Genuinely happy people who want to help you and make your experience amazing. Purchased a vehicle over a year ago and may just trade-up.
On-time, prompt, knowledgable, and friendly service. Genuinely happy people who want to help you and make your experience amazing. Purchased a vehicle over a year ago and may just trade-up.
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very timely, clean, great customer service overall a good experience.
Very timely, clean, great customer service overall a good experience.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My overall experience was great the salesman helped my mother with her car and as well as mine and I would continue to recommend others to west Mitsubishi they are very welcoming and made process less stressful
My overall experience was great the salesman helped my mother with her car and as well as mine and I would continue to recommend others to west Mitsubishi they are very welcoming and made process less stressful
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for this awesome review! We're glad we have left another great, lasting impression on an awesome customer. Don't forget after the purchase of your vehicle, the first oil change is on us! Wishing you well, Gary Campbell West Mitsubishi
This was the easiest experience I've ever had with buying a new vehicle!!! Between Gary, Victor and Connor they made our experience fast, easy and affordable. Gary gave us a fantastic deal on our trade in and with the help of Victor found us a very low interest loan with affordable payments. Connor, though I probably drove him crazy, was very patient and professional at teaching me how to use all the amazing features on my new SUV!!! I would highly recommend this Mitsubishi dealership. They have a fantastic team and they truly care about their clients and their needs. Thank You!!!
This was the easiest experience I've ever had with buying a new vehicle!!! Between Gary, Victor and Connor they made our experience fast, easy and affordable. Gary gave us a fantastic deal on our trade in and with the help of Victor found us a very low interest loan with affordable payments. Connor, though I probably drove him crazy, was very patient and professional at teaching me how to use all the amazing features on my new SUV!!! I would highly recommend this Mitsubishi dealership. They have a fantastic team and they truly care about their clients and their needs. Thank You!!!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase