Reviews
My experience at Northwest Hills Chevrolet was
My experience at Northwest Hills Chevrolet was exceptional. I was treated with the utmost kindness and respect, and accommodations for my special needs were made willingly, and in some cases, without my even needing to ask. My salesman, Phil Musmacker, made everything incredibly easy for me throughout the entire process (honorable mention goes to Brendan Elrick, who followed up on my initial request for info on the Equinox EV, and connected me with Phil). In addition, I never found any reason to question the pricing on the purchase order; everything was straightforward and exactly as I had been told, which is incredible considering my previous experiences with dealerships, where I had to fight to keep extras from being added to my order. Truly remarkable! I've already recommended Northwest Hills Chevy to a couple of friends! Thank you for a most wonderful experience (and I also really love my car)!
My experience at Northwest Hills Chevrolet was
My experience at Northwest Hills Chevrolet was exceptional. I was treated with the utmost kindness and respect, and accommodations for my special needs were made willingly, and in some cases, without my even needing to ask. My salesman, Phil Musmacker, made everything incredibly easy for me throughout the entire process (honorable mention goes to Brendan Elrick, who followed up on my initial request for info on the Equinox EV, and connected me with Phil). In addition, I never found any reason to question the pricing on the purchase order; everything was straightforward and exactly as I had been told, which is incredible considering my previous experiences with dealerships, where I had to fight to keep extras from being added to my order. Truly remarkable! I've already recommended Northwest Hills Chevy to a couple of friends! Thank you for a most wonderful experience (and I also really love my car)!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Vin did a great job got me exactly what I wanted and was
Vin did a great job got me exactly what I wanted and was super fast
Vin did a great job got me exactly what I wanted and was
Vin did a great job got me exactly what I wanted and was super fast
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sullivan’s NorthWest Hills has been our dealership for a
Sullivan’s NorthWest Hills has been our dealership for a number of years now and they are worth every mile, minute & dollar to do business with! When we were leasing vehicles, all our contracts were smooth & easy and the cars were great! When we returned to buying outright, NWH was excellent in acquiring a vehicle with the options we’d looked for & requested. Service on all these vehicles over the years has been exemplary, and body work needed from a few weird accidents, were done right. Our most recent service visit left us needing a loaner vehicle for the day and we were pleasantly surprised to be loaned a brand new Cadillac SUV…sweet ride and a great way to check out Cadillac for a possible purchase in the future. NWH does it right!
Sullivan’s NorthWest Hills has been our dealership for a
Sullivan’s NorthWest Hills has been our dealership for a number of years now and they are worth every mile, minute & dollar to do business with! When we were leasing vehicles, all our contracts were smooth & easy and the cars were great! When we returned to buying outright, NWH was excellent in acquiring a vehicle with the options we’d looked for & requested. Service on all these vehicles over the years has been exemplary, and body work needed from a few weird accidents, were done right. Our most recent service visit left us needing a loaner vehicle for the day and we were pleasantly surprised to be loaned a brand new Cadillac SUV…sweet ride and a great way to check out Cadillac for a possible purchase in the future. NWH does it right!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Vic was very professional & patient as we bought our 2022
Vic was very professional & patient as we bought our 2022 Cadillac. Escalate, the minute I took it for a ride I fell in love. 3 days later it was mine.. Thanks to Vic helping me through the process and getting a dash cam installed vic suggestion was very helpful. I highly recommend Vic for your next purchase of a vehicle new or used. I will be using this dealership for all my maintenance needs also. Thank you Vic 😊
Vic was very professional & patient as we bought our 2022
Vic was very professional & patient as we bought our 2022 Cadillac. Escalate, the minute I took it for a ride I fell in love. 3 days later it was mine.. Thanks to Vic helping me through the process and getting a dash cam installed vic suggestion was very helpful. I highly recommend Vic for your next purchase of a vehicle new or used. I will be using this dealership for all my maintenance needs also. Thank you Vic 😊
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was a breeze purchasing our new sierra from Sullivan.
It was a breeze purchasing our new sierra from Sullivan. Veronica was very friendly, knowledgeable and is a role model for excellent customer service. 5 stars ⭐️ for the hospitality. Rest of the staff was highly professional. Highly recommend Sullivan!!
It was a breeze purchasing our new sierra from Sullivan.
It was a breeze purchasing our new sierra from Sullivan. Veronica was very friendly, knowledgeable and is a role model for excellent customer service. 5 stars ⭐️ for the hospitality. Rest of the staff was highly professional. Highly recommend Sullivan!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very knowledgeable staff, everyone helped me out getting
Very knowledgeable staff, everyone helped me out getting the vechile that I wanted. It was an easy comfortable process and will use northwest hills again for future cars.
Very knowledgeable staff, everyone helped me out getting
Very knowledgeable staff, everyone helped me out getting the vechile that I wanted. It was an easy comfortable process and will use northwest hills again for future cars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
i admit that I approach car dealers with a little
i admit that I approach car dealers with a little hesitation but as far as I could tell they were honest with me and treated me right. i was looking for a specific vehicle and they had what i wanted so they didn't have to push it on me. this was the first time I bought a vehicle out of state but they made the process easy and took care of anything that was a potential problem. CT does add some fees that i haven't seen before but that's not the dealership's fault and they made me aware of it ahead of time.
i admit that I approach car dealers with a little
i admit that I approach car dealers with a little hesitation but as far as I could tell they were honest with me and treated me right. i was looking for a specific vehicle and they had what i wanted so they didn't have to push it on me. this was the first time I bought a vehicle out of state but they made the process easy and took care of anything that was a potential problem. CT does add some fees that i haven't seen before but that's not the dealership's fault and they made me aware of it ahead of time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent facility, great staff.
Excellent facility, great staff. We had a very good experience. We will definitely recommend to others.
Excellent facility, great staff.
Excellent facility, great staff. We had a very good experience. We will definitely recommend to others.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Don't go anywhere else!
Don't go anywhere else! Vin and the rest of the NWH team worked hard to give me an amazing deal on my trade. They are efficient, thorough, and organized, as well as friendly, communicative, and beyond helpful. I was in and out of the dealership in less than 90 minutes for my scheduled sale - unheard of! 90 minutes and I still felt well taken care of. Vin reached out to follow up with me a couple of times in the week following my purchase - which only exceeds excellent customer service.
Don't go anywhere else!
Don't go anywhere else! Vin and the rest of the NWH team worked hard to give me an amazing deal on my trade. They are efficient, thorough, and organized, as well as friendly, communicative, and beyond helpful. I was in and out of the dealership in less than 90 minutes for my scheduled sale - unheard of! 90 minutes and I still felt well taken care of. Vin reached out to follow up with me a couple of times in the week following my purchase - which only exceeds excellent customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Absolutely wonderful experience!
Absolutely wonderful experience! Buying a car can sometimes be a pain. Working with Nelson and the rest of the team at Northwest Hills Chevy was an absolute BREEZE and left us feeling like we got a great deal. I had previously purchased my Bolt EUV from Nelson two years ago, and after seeing the Blazer SS in person at the NY Autoshow I had to test drive one. I saw one had just came in there, and Nelson was more than accommodating. Working through the process of trade in, numbers, and in this case tons of EV related rebates, discounts, and other items that were tough, but Nelson made it work and helped us navigate through them ultimately getting us the best deal and the special promo financing. They were also very accommodating in waiting for me to get down payment money in order and making the deal happen fast and quick once that was set so I had my Blazer SS to enjoy for the weekend! I'm to hold on to my Blazer SS for a while but when we're looking again I'll be back!
Absolutely wonderful experience!
Absolutely wonderful experience! Buying a car can sometimes be a pain. Working with Nelson and the rest of the team at Northwest Hills Chevy was an absolute BREEZE and left us feeling like we got a great deal. I had previously purchased my Bolt EUV from Nelson two years ago, and after seeing the Blazer SS in person at the NY Autoshow I had to test drive one. I saw one had just came in there, and Nelson was more than accommodating. Working through the process of trade in, numbers, and in this case tons of EV related rebates, discounts, and other items that were tough, but Nelson made it work and helped us navigate through them ultimately getting us the best deal and the special promo financing. They were also very accommodating in waiting for me to get down payment money in order and making the deal happen fast and quick once that was set so I had my Blazer SS to enjoy for the weekend! I'm to hold on to my Blazer SS for a while but when we're looking again I'll be back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car