Northwest Hills

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4.9
(633 reviews)
Visit Northwest Hills
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Service Sales
Monday 7:30am–5:00pm 8:30am–8:00pm
Tuesday 7:30am–5:00pm 8:30am–8:00pm
Wednesday 7:30am–5:00pm 8:30am–8:00pm
Thursday 7:30am–5:00pm 8:30am–8:00pm
Friday 7:30am–5:00pm 8:30am–6:00pm
Saturday 8:00am–1:00pm 8:30am–5:00pm
Sunday Closed Closed
New (877) 614-4075 (877) 614-4075
Used (866) 725-9636 (866) 725-9636
Service (877) 468-5002 (877) 468-5002

Inventory

See all 222 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2008.
Sullivan's Northwest Hills Dealership has founded its reputation on customer trust and satisfaction. We know that trust isn't simply given so we have dedicated ourselves to earn yours. Sullivan's Northwest Hills Dealership is committed to superior service in all departments from sales to finance to service. We carry an extensive selection of new and used vehicles for you to choose from. We know that you want choice and we provide it!
SAY YES TO SULLIVAN !!!!

Service center

Phone number (877) 468-5002

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Meet our employees

View all 18 employees View less employees

Reviews

4.9
(633 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Northwest Hills from DealerRater.

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5.0

Purchased a great car both times.

I purchased a XT5, 1/30, this is my second purchase from Sullivan Cadillac since 11/21. Both experience were 5 star, Jack and the hold team at the dealership were just supper. I would recommend this dealership and Jack to anyone. Great job folks.

Dealer response

Joe, thank you for your kind review; we are happy to pass along your comments to the team here at Northwest Hills Chevrolet Buick GMC Cadillac! Thanks again for the recommendation, and have an amazing day!

5.0

Enjoyed my car buying experience and all interactions

Enjoyed my car buying experience and all interactions with employees were very positive! Knowledgeable and not pushy.

Dealer response

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

1.0

Completely lied and wasted my time.

Completely lied and wasted my time. Made a simple request to have scratches removed from a vehicle I was purchasing. They said they fixed it which they did not and then made excuses after lying. Never dealt with such dishonest xxxx bags. Stay away

Dealer response

Craigb, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (860) 866-4055 to discuss your concerns, as your satisfaction is of utmost importance to us.

Consumer response

A manager reached out, acknowledged the wrong doing and offered to make it right. Its unfortunate that the employees acted that way, but at least the management tried to make it right.

5.0

From the very first communication the friendly folks at

From the very first communication the friendly folks at Sullivan were both professional and accommodating, working with Jack over the phone it was obvious that his goal and ambition was to provide me the best personal service possible. The team at Sullivan made this the smoothest and best buying experience of a new vehicle I have ever had. Thank you to Jack and all of the team at Sullivan Automotive. Best Regards Jesse

Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Northwest Hills Chevrolet Buick GMC Cadillac and we hope to see you again soon!

5.0

Salesman Vin was excellent.

Salesman Vin was excellent. Dealership was clean efficient and polite. Everyone was great me and my wife both were happy

Dealer response

We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

5.0

Great experience, staff were very polite and helpful.

Great experience, staff were very polite and helpful. Would definitely make another purchase from them. Thank you

Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

5.0

Great experience with the entire team.

Great experience with the entire team. Appreciate the detail and care put in to my questions and the overall process.

Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

5.0

My husband and I have nothing but great things to say

My husband and I have nothing but great things to say about Jack and Sullivan's Northwest Hills Chevy location. From the moment I spoke to Jack on the phone, I knew that he would take care of all of our purchasing needs. Thank you, Jack, we love our new baby! Frank and Trish Prior

Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Northwest Hills Chevrolet Buick GMC Cadillac! If you're ever in need of more help, please let us know!

5.0

Such a great group.

Such a great group. Vin was the one that helped and me was incredible. Told me exactly what to expect and made the process very smooth. Thank you!

Dealer response

Adrian, we're happy you found our staff to be so supportive during your experience here at Northwest Hills Chevrolet Buick GMC Cadillac. We are always more than happy to assist you if anything else comes up. Take care!

5.0

Jack is a true gentleman and professional!

Jack is a true gentleman and professional! I felt comfortable in working with Jack and Darren and appreciated the help and professionalism with this purchase and provided a memorable experience..

Dealer response

We're happy you found our staff to be so supportive during your experience here at Northwest Hills Chevrolet Buick GMC Cadillac. We sincerely value your business and look forward to your next visit!

See all 633 reviews