[{"id":66936,"firstName":"Darren","lastName":"Schwartz","titleText":"Business Manager","shortBioText":"","emailTxt":"darren.schwartz@nwhcars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":223,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24449/employees/dd837101-f2b7-44fc-8df4-0c5b660934c7.jpg","drDealerId":24449,"certifiedEmployee":true,"deptDscrp":"Finance"},{"id":177084,"personPtyId":40172352,"firstName":"Vin","lastName":"Kjersgaard","titleText":"Sales executive","shortBioText":"Sales of new and used cars, trucks, and vans. Brands that we sell at the dealership are Chevrolet, Cadillac, Buick, GMC Trucks, Jeep, Ram Trucks , Chrysler, and Dodge. Awarded Mark of excellence from General Motors for 2015. Performance specialist Of Chevrolet Corvettes,Camaro's, Cadillac ATS-V & CTS-V. 5 Star Dealer Rater Certified. As a Sales Executive for Northwest hills GM Vin has worked with the company since 2013. He has an excellent reputation with his clients, as you can see right here on DealerRater. Vin is a hard worker who shows how much he appreciates his clientele. He will work very hard to make it a timely and seamless process from start to finish .Vin can be reached by calling 860-201-0332 (direct) or e-mail at vink@nwhcars.com","emailTxt":"vink@nwhcars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":234,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24449/employees/4f28984c-77f1-4aa2-abed-f953407319ac.jpg","drDealerId":24449,"dealerEmpStartDtUtc":"1372636800","industryStartDtUtc":"828316800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":295512,"personPtyId":40180253,"firstName":"Brian","lastName":"Kirk","titleText":"Sales Manager","emailTxt":"brian.kirk@nwhcars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24449,"industryStartDtUtc":"941414400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":292775,"personPtyId":40179052,"firstName":"Roger","lastName":"Rathbun","titleText":"General Sales Manager","shortBioText":"","emailTxt":"ROGER.RATHBUN@NWHCARS.COM","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":49,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24449,"dealerEmpStartDtUtc":"1430438400","industryStartDtUtc":"907200000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":299623,"personPtyId":40210074,"firstName":"Jack","lastName":"Olson","titleText":"Sales Associate","emailTxt":"jack.olson@nwhcars.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24449,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":33470,"personPtyId":40163413,"firstName":"Steve","lastName":"Boswell","titleText":"General Manager","shortBioText":"","emailTxt":"steve.boswell@nwhcars.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24449/employees/f20ea425-7460-45ec-b0cd-c1c06616fdc8.jpg","drDealerId":24449,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":64473,"personPtyId":48757753,"firstName":"Cory","lastName":"Giordano","titleText":"Business Development Manager","emailTxt":"cory.giordano@nwhcars.com","combinedEmpAvgRatingNbr":4.4,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24449/employees/ac34e9ac8d13.jpg","drDealerId":24449,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":543068,"personPtyId":49250785,"firstName":"Allen","lastName":"Tucker","titleText":"Consultant","emailTxt":"allen.tucker@nwhcars.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24449,"dealerEmpStartDtUtc":"1498867200","industryStartDtUtc":"1498867200","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":590261,"firstName":"Jim","lastName":"Lorenzetti","titleText":"Used Car Director","emailTxt":"jim.lorenzetti@nwhcars.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24449/employees/9c55e2a0e2a4.jpg","drDealerId":24449,"dealerEmpStartDtUtc":"1556668800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":299622,"personPtyId":40209998,"firstName":"Josh","lastName":"Root","titleText":"CJD Service Advisor","emailTxt":"josh.root@nwhcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24449,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":36319,"personPtyId":44018717,"firstName":"Ted","lastName":"Marola","titleText":"Sales & Leasing Consultant","shortBioText":"","emailTxt":"ted.marola@nwhcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24449/employees/ae6fe11f-51c7-4b34-a466-007574819c35.jpg","drDealerId":24449,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":31419,"personPtyId":40163510,"firstName":"Neil","lastName":"Reising","titleText":"Sales Manager- Chrysler Jeep Dodge Ram","emailTxt":"neil.reising@nwhcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24449,"dealerEmpStartDtUtc":"1207008000","industryStartDtUtc":"999302400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":177095,"firstName":"Joe","lastName":"Levesque","titleText":"Body Shop Manager","shortBioText":"","emailTxt":"placeholder8@sullivans.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24449/employees/eece7753-0e49-4f41-9793-b2cf7b9b2a3f.jpg","drDealerId":24449,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":543082,"personPtyId":41934783,"firstName":"Matt","lastName":"Dehler","titleText":"Sales Consultant","emailTxt":"matt.dehler@Nwhcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24449,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":177091,"firstName":"Ralph","lastName":"Capuano","titleText":"Fleet Sales","shortBioText":"","emailTxt":"placeholder4@sullivans.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24449/employees/7c2e94fc-23a7-4a83-ab1b-9bdbc5ebda2c.jpg","drDealerId":24449,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":543078,"personPtyId":40171892,"firstName":"Jeremy","lastName":"Hussey","titleText":"Sales Consultnat","emailTxt":"jeremy.hussey@nwhcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24449,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":543079,"personPtyId":48978367,"firstName":"William","lastName":"Hogarth","titleText":"Sales Consultant","emailTxt":"william.hogarth@nwhcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24449,"certifiedEmployee":false,"deptDscrp":"Sales"}]
Dealers  /   Torrington, CT  /  Northwest Hills

Northwest Hills

4.9 out of 5 4.9
527 reviews
2065 E Main St Torrington, CT 06790
Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:30 AM - 5:00 PM

Northwest Hills Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

8:30 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 5:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 5:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed
Dealer website Cadillac Dealer website
Dealer website
New (877) 614-4075
Used (866) 725-9636
Service (877) 468-5002

Inventory

NEW
$23,158 MSRP $24,645
2019 Chevrolet Trax
  • Exterior Color: Summit White
  • Interior Color: Jet Black
  • Transmission: Automatic
  • Drivetrain: FWD
NEW
$34,084 MSRP $43,040
2019 Cadillac XT4
  • Exterior Color: Stellar Black Metallic
  • Interior Color: Light Platinum/Jet Black
  • Transmission: Automatic
  • Drivetrain: AWD
NEW
$31,335 MSRP $35,335
2020 GMC Savana 2500
  • Exterior Color: Summit White
  • Interior Color: Medium Pewter
  • Transmission: Automatic
  • Drivetrain: RWD
NEW
$37,507 MSRP $46,960
2019 Cadillac XT4
  • Exterior Color: Shadow Metallic
  • Interior Color: Jet Black
  • Transmission: Automatic
  • Drivetrain: FWD
NEW
$17,853 MSRP $22,290
2019 Chevrolet Sonic
  • Exterior Color: Nightfall Gray Metallic
  • Interior Color: Jet Black
  • Transmission: Automatic
  • Drivetrain: FWD
NEW
$32,474 MSRP $38,210
2019 RAM ProMaster 2500
  • Exterior Color: Patriot Blue Pearlcoat
  • Interior Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD

Our Employees

5.0 out of 5
(5.0) 223 reviews

Darren Schwartz

Business Manager
5.0 out of 5
(5.0) 234 reviews

Vin Kjersgaard

Sales executive
5.0 out of 5
(5.0) 26 reviews

Brian Kirk

Sales Manager
5.0 out of 5
(5.0) 49 reviews

Roger Rathbun

General Sales Manager
4.9 out of 5
(4.9) 15 reviews

Jack Olson

Sales Associate
4.8 out of 5
(4.8) 15 reviews

Steve Boswell

General Manager
4.4 out of 5
(4.4) 22 reviews

Cory Giordano

Business Development Manager
NOT RATED

Allen Tucker

Consultant
NOT RATED

Jim Lorenzetti

Used Car Director
NOT RATED

Josh Root

CJD Service Advisor

 View All Employees
View All Employees

About Our Dealership

Dealer on Cars.com since January 2008

Sullivan's Northwest Hills Dealership has founded its reputation on customer trust and satisfaction. We know that trust

...

isn't simply given, so we have dedicated ourselves to earn yours. Sullivan's Northwest Hills Dealership is committed to superior service in all departments, from sales to finance to service. We carry an extensive selection of new and used vehicles for you to choose from. We know that you want choice, and we provide it!

"SAY YES TO SULLIVAN !!!!"

Photos & Videos

4
Photos |
Video

Service

Oil, Filter Change

$29.95 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
527 lifetime reviews. Includes reviews of Northwest Hills from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

All Reviews pick new find exact helpful purchase recommend northwest great helpful highly recommend good experience new buy easy process salesman feel comfortable buying experience excellent experience
All Reviews pick new find exact helpful purchase recommend northwest great helpful highly recommend good experience new buy
All Reviews pick new find exact helpful purchase recommend northwest great helpful highly recommend good experience new buy easy process salesman feel comfortable buying experience excellent experience
  • 5.0 out of 5
    We have been the customer of Sullivan's northwest hills...
    by Minnimgolf from DealerRater.com
    December 13, 2019

    We have been the customer of Sullivan's northwest hills dealership for about 20 years, we have purchased three Cadillacs, jeep and GMC product over the... years and have been satisfied with their sales and service. Jack Olsen is a great sales person he understands your need and takes care of it.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Jack Olson

    Sales Associate

    (4.9) 15 reviews
  • 5.0 out of 5
    They did their very best to work with me. We had a great...
    by katymsherwood from DealerRater.com
    December 10, 2019

    They did their very best to work with me. We had a great experience and absolutely love our new car! Vin was wonderful as well as Jim helping to accommodate... our needs.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service... or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

    Worked with:
    Darren Schwartz

    Business Manager

    (5.0) 223 reviews
    Vin Kjersgaard

    Sales executive

    (5.0) 234 reviews
    Jim Lorenzetti

    Used Car Director

    NOT RATED

  • FEATURED REVIEW

    5.0 out of 5
    customer service
    by glen k from new milford, ct.
    February 8, 2012

    The shopping was easy. the transaction was easy. the product (2011 chevy silverado LT) is great so far, only 4000 miles. The customer support is outstanding.... everyone has been very reachable, especially Megan Finn. The dealership has been mentioned to friends and family. I will return for future vehicle considerations.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    Pickup Trade
    by dcloney1 from DealerRater.com
    December 7, 2019

    The team that worked with me on my trade was very experienced and helpful everything was prepared and carried out in a timely manner my thanks to Robert... Kulinski Darren Schwartz and Brian Kirk

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, we're happy you found our staff to be so supportive during your experience here at Northwest Hills Chevrolet Buick GMC. Please don't hesitate to r...each out to us if there's anything more we can do!

    Worked with:
    Darren Schwartz

    Business Manager

    (5.0) 223 reviews
    Brian Kirk

    Sales Manager

    (5.0) 26 reviews
  • 5.0 out of 5
    My New Buick Enclave
    by Tucker Andersen from DealerRater.com
    November 27, 2019

    This is the third Enclave which I have purchased from this dealership, so obviously i am satisfied with the car and the dealership. This was handled very... professionally, with an excellent price on a 2019 model that allowed me to benefit from all the available offers. Vin was my salesperson for this purchase and handled it very efficiently. Now i just have to figure out how to take advantage of all the new electronic features added since my last purchase 6 years ago.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service... or another vehicle! Enjoy your new Enclave and If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

    Worked with:
    Vin Kjersgaard

    Sales executive

    (5.0) 234 reviews
    Allen Tucker

    Consultant

    NOT RATED
  • 5.0 out of 5
    We recently turned in our lease here. The experience was...
    by Kellyfollert from DealerRater.com
    November 22, 2019

    We recently turned in our lease here. The experience was great. Rob K worked diligently to get us in the vehicle we wanted. Great service!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Northwest Hills Chevrolet Buick GMC. If you have ...any further questions, please don't hesitate to reach out. Take care.

    Worked with:
    Darren Schwartz

    Business Manager

    (5.0) 223 reviews
  • 5.0 out of 5
    Hi my name is Keith Donahue my experience with your sales...
    by Donk1780 from DealerRater.com
    November 20, 2019

    Hi my name is Keith Donahue my experience with your sales man vin Kierkegaard was very pleasant and painless.im very happy with my purchase

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new vehicle! We are very happy we could provide you with a positive experience. If you ever need anything else from us, please... feel free to give us a call or stop by. Have an awesome day!

    Worked with:
    Darren Schwartz

    Business Manager

    (5.0) 223 reviews
    Vin Kjersgaard

    Sales executive

    (5.0) 234 reviews
  • 5.0 out of 5
    After a few bad experiences with other dealers in our...
    by Mlkrguy from DealerRater.com
    November 19, 2019

    After a few bad experiences with other dealers in our used Tahoe search we were pleasantly surprised by our experience at Sullivan's Northwest Hills Chevrolet.... Sara from the sales dept. was very helpful in explaining the features of our Tahoe and solving a few problems on delivery day.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. ...If there's anything further we can do for you, we are happy to help!

    Worked with:
    Darren Schwartz

    Business Manager

    (5.0) 223 reviews
    Brian Kirk

    Sales Manager

    (5.0) 26 reviews
  • 5.0 out of 5
    2019 Silverado
    by wnekr from DealerRater.com
    November 15, 2019

    Even as a life-long Chevy owner, a previous bad experience with Tahoe purchase from another dealer had me hesitating on buying another Chevy. However,... my experience with buying a new Silverado at your dealership was wonderful.and restored my faith in the Chevy brand. This is due in no small part to Robert Kulinski who worked hard to get me the vehicle that I need and love. His diligence even after the sale rates very high in my attitude of satisfaction--and frankly, my happiness in buying this vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service... or another vehicle! Enjoy your new Silverado and If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    Pleasant experience getting what I wanted.
    by Puntilla from DealerRater.com
    November 9, 2019

    I had a very pleasant experience getting my Nissan Pathfinder 2012 from Sullivan's dealership. Since I contacted the dealership asking for this Pathfinder... Mr Kjergaard was very friendly. When getting everything done was the most nice experience ever, normally you're prepare to stay all day along walking from one side to the other, I did every paper work in a few hours, Mr. Vin Kjersgaard took a good care of us with an excellent customer service, our new truck was ready in two days after putting a brand new tires, brand new brakes, brand new discs in all 4 wheels, filling the all fluids and checking everything up. I highly recommend to anyone not even the dealership Sullivan but specially Mr Vin Kjersgaard, you will be in a good hands. Maria C. Zapata Carlos A. Arango

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your recommendation means so much to us and we're so happy to have earned it. Thank you again for choosing Northwest Hills Chevrolet Buick GMC and we ...hope to see you again. Take care!

    Worked with:
    Vin Kjersgaard

    Sales executive

    (5.0) 234 reviews
View More Reviews