Spitzer Ford Hartville

My salesman Adam was awesome! I was in the market for a Ford Transit cargo van as well as a used car for my son. His customer service from the minute we got there was great and he worked with me to get the pricing I needed to be able to buy 2 vehicles at the same time. I got the transit I wanted and he got my son into a very nice Focus at an affordable price. We couldn't be happier. They even had the warranty mismarked for the used focus but honored it anyway since it was there mistake.

When I arrived at the Hartville dealership I was unaware what to expect. Upon arrival I received a warm greeting and a beverage free of charge. The salesman, Andrew Zimmen, was very polite and shared his knowledge of the vehicle I was interested in. The staff was very patient and understanding of our financial situation. At first the vehicle I wanted was out of my financial budget. My excitement was now gone :( Then the sales manager, Mike Anderson, comes to me and tells me he is going to do everything he can to get me in that vehicle. and whalla!!! Im about to drive home in my brand new truck! Thanks Guys!!

Mike was great and friendly Went out of his way to make sure we got the car we wanted. Even drove us to another location. He really goes out of his way to make sure the customer is happy.