Reviews
James Strosnider was very professional and helpful in my
James Strosnider was very professional and helpful in my visit to have my F 150 serviced and in getting new tires for it.
James Strosnider was very professional and helpful in my
James Strosnider was very professional and helpful in my visit to have my F 150 serviced and in getting new tires for it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your time and feedback. We are happy to hear that your vehicle was back on the road so quickly. James will be thrilled to hear you mentioned him in your stellar review. We look forward to seeing you again when your F150 is ready for its next service. Safe travels!
I took my truck in for scheduled maintenance.
I took my truck in for scheduled maintenance. I was greeted by Kim Hillyer. She was my Service Advisor for my visit. Kim worked with me to get the best price on the tires, and explained everything that was being done with my truck and answered any questions that I had.
I took my truck in for scheduled maintenance.
I took my truck in for scheduled maintenance. I was greeted by Kim Hillyer. She was my Service Advisor for my visit. Kim worked with me to get the best price on the tires, and explained everything that was being done with my truck and answered any questions that I had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Wendy, Thank you for your time and for your loyalty to Spitzer Ford Hartville over the years. We are delighted to hear that we provided you with exceptional, trusted service! Kim and the rest of our service crew are always striving to be very thorough and concise. Please let us know when your vehicle is ready for its next service. We look forward to seeing you again!
Dylan Yavosrky was very helpful.
Dylan Yavosrky was very helpful. My issue was resolved in a timely fashion. Very professional.
Dylan Yavosrky was very helpful.
Dylan Yavosrky was very helpful. My issue was resolved in a timely fashion. Very professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your 5-star rating and we are so glad that Dylan and the team got your automotive needs swiftly resolved. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Vehicle was represented as having been in an accident,
Vehicle was represented as having been in an accident, was told it was a front end collision, but it's obvious now that it is light out that the vehicle had damage to both the front and the rear. Paint job in rear is not the pearl white. Dealer knew and said nothing. Didn't deal with service or home delivery but had to rate anyway as this doesn't allow skipping. Also, clean up prep was very poor, MGT is not checking their work.
Vehicle was represented as having been in an accident,
Vehicle was represented as having been in an accident, was told it was a front end collision, but it's obvious now that it is light out that the vehicle had damage to both the front and the rear. Paint job in rear is not the pearl white. Dealer knew and said nothing. Didn't deal with service or home delivery but had to rate anyway as this doesn't allow skipping. Also, clean up prep was very poor, MGT is not checking their work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I would recommend Spitzer Service Department in Hartville
I would recommend Spitzer Service Department in Hartville and working with Dylan Yavosrky. He scheduled my service at a time convenient to my schedule and the work was done as requested in the time frame he stated. Thanks!
I would recommend Spitzer Service Department in Hartville
I would recommend Spitzer Service Department in Hartville and working with Dylan Yavosrky. He scheduled my service at a time convenient to my schedule and the work was done as requested in the time frame he stated. Thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ron, Thank you for your positive review and recommendation! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that Dylan and the team may help you with.
Dylan Yavosrky In service He knows a lot about the
Dylan Yavosrky In service He knows a lot about the vehicles . He got my 2021 Ford F150 Lariet Fixed . When others did not know what to do , Good Job
Dylan Yavosrky In service He knows a lot about the
Dylan Yavosrky In service He knows a lot about the vehicles . He got my 2021 Ford F150 Lariet Fixed . When others did not know what to do , Good Job
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Eric, Thank you for leaving Dylan this terrific review! We are happy to know that he was knowledgeable and got the job done when no one else could. Please do not hesitate to let us know how we may be of further service to you.
Kim Hillyer, was very easy to work with.
Kim Hillyer, was very easy to work with. Everything was done quickly and accurately and thoroughly.
Kim Hillyer, was very easy to work with.
Kim Hillyer, was very easy to work with. Everything was done quickly and accurately and thoroughly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you for leaving Kim this spectacular review! We are delighted to know that Kim was very easy to work with. If there is ever anything more that we may help you with please do not hesitate to let us know.
Kim Hillyer was very professional and took care of
Kim Hillyer was very professional and took care of everything. Very pleased with my service.
Kim Hillyer was very professional and took care of
Kim Hillyer was very professional and took care of everything. Very pleased with my service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Keith, Providing quality and efficient service is so important to us here at Spitzer Ford Hartville and we are glad that Kim's efforts could meet your satisfaction! We are thrilled to know that she was very professional and took care of everything. We wish you safe travels until we meet again!
Bought a 2010 GMC Savanna as is Next day key locked up
Bought a 2010 GMC Savanna as is Next day key locked up would not turn Talked to sales. Sierra Dieble called back she sent someone to come get van put in a new ignition and brought it back She was very nice and knowable about everything. Thant You To everyone involved
Bought a 2010 GMC Savanna as is Next day key locked up
Bought a 2010 GMC Savanna as is Next day key locked up would not turn Talked to sales. Sierra Dieble called back she sent someone to come get van put in a new ignition and brought it back She was very nice and knowable about everything. Thant You To everyone involved
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Roy, Thank you for your positive review! We are glad that our team got your automotive needs taken care of. Your safety and satisfaction are our utmost priorities. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Exceptional service.
Exceptional service. The service department came to my rescue today. They went out of their way to help me!
Exceptional service.
Exceptional service. The service department came to my rescue today. They went out of their way to help me!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive service experience with us! We are glad that our team provided you with 5-star service. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.