Spitzer Ford Hartville

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
274 lifetime reviews.

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  • 5.0 out of 5
    September 26, 2020

    I received good service but it was expensive for a 17 year old vehicle.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Reviews like yours provide encouraging feedback. At Spitzer Ford, we value our customers and we look forward to seeing you on your next visit. Take ca...re!

  • 5.0 out of 5
    September 21, 2020

    Service was prompt as usual. Service members are respectful and always answer my questions and concerns.

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    Came in for service or repair
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    Dealer Response

    David, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or quest...ions, we will be more than happy to assist you! Safe travels!

  • April 29, 2017

    Best dealership that I experienced out of the 3 or 4 I've been to over the past 3 weeks. Very friendly, helpful, and willing to work with you! They made... me feel very comfortable and didn't rush me into anything, where as most dealerships that I go typically do.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks, for sharing your experience at Spitzer Ford Hartville. Our staff strive to make every customer feel comfortable so we're happy to hear your wa...s so positive. Thank you for allowing Spitzer to serve you!

  • 5.0 out of 5
    September 17, 2020

    Had the WORKS performed at 17000 miles. If this lockdown keeps up it will be another year before I need to service the vehicle again.

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Robert, thank you for leaving such a great review and a high star rating. Our team is dedicated to providing top-quality service, and we're so happy t...o hear that your experience reflected this. We hope to be of service to you again! Take care!

  • 5.0 out of 5
    September 16, 2020

    All around great service! Will for sure be going to Spitzer Ford again!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Jeff, we're pleased to hear everything was completed to your satisfaction! It means so much to us to have earned your trust in our business! We hope t...o see you again in the future! Take care!

  • 5.0 out of 5
    September 11, 2020

    Professional yet family friendly. Want to put you in a car that will suit your needs and make you happy! I am VERY happy with my new 2020 Ford Escape... and the staff at Spitzer Ford of Hartville.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Christina, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than ...happy to assist you! Safe travels!

  • 5.0 out of 5
    September 11, 2020

    Great people to deal with. In and out of the dealer in no time. Friendly environment, would definitely recommend.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Jerad, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! S...afe travels!

  • 5.0 out of 5
    July 3, 2020

    always friendly and no hassle. quality of work is supeb

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    Dealer Response

    Stephen, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope to be of service to you again! ...Take care!

  • 4.0 out of 5
    May 6, 2020

    Our salesman John was great to work with. He went above and beyond to answer my questions. Delivery was a bit disappointing because the vehicle was not... prepped for delivery. The interior was dirty, stock number sticker was left in the front window, trash was left too. I don’t feel the dealership looked over the vehicle all that well either. They did an oil change, detail, and safety check and put it on the lot. Overall it was a decent experience and they were helpful. I will give them another chance when I buy my next Ford.

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    Shopped for a used car
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    Dealer Response

    Hi, thank you for taking the time to leave us your response to John's outstanding customer service! Reviews like yours provide encouraging feedback. A...t Spitzer Ford, we value our customers' input and we look forward to seeing you on your next visit. Take care!

  • 5.0 out of 5
    November 25, 2019

    Very satisfied. Service work was explained to me. Excellent transportation provided. AA .

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    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Spitzer Ford for all of your automotive needs. Please don't hesitate to call... if you'd like further assistance.

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