Reviews
Every thing was done well and did not have to wait to
Every thing was done well and did not have to wait to long,thanks Brandon
Every thing was done well and did not have to wait to
Every thing was done well and did not have to wait to long,thanks Brandon
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sierra Dieble, my Spitzer Ford Hartville service rep did
Sierra Dieble, my Spitzer Ford Hartville service rep did a fine job in getting my truck in for a recall item in a satisfactory time that met my busy schedule. I was offered a ride to a nearby coffeehouse but I didn’t take her up on the offer as I could easily walk there. The repairs were made in the time that Sierra estimated and she explained what the mechanic did.
Sierra Dieble, my Spitzer Ford Hartville service rep did
Sierra Dieble, my Spitzer Ford Hartville service rep did a fine job in getting my truck in for a recall item in a satisfactory time that met my busy schedule. I was offered a ride to a nearby coffeehouse but I didn’t take her up on the offer as I could easily walk there. The repairs were made in the time that Sierra estimated and she explained what the mechanic did.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a very good experience with the sales staff and the
I had a very good experience with the sales staff and the finance manager everyone was very helpful.
I had a very good experience with the sales staff and the
I had a very good experience with the sales staff and the finance manager everyone was very helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad that our team provided you with a 5-star experience. We greatly appreciate the opportunity to work with you and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with. Thank you and safe travels!
Sierra Deible was a joy to work with for this service
Sierra Deible was a joy to work with for this service visit. She took very good care of me.
Sierra Deible was a joy to work with for this service
Sierra Deible was a joy to work with for this service visit. She took very good care of me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Nick, thank you for sharing your positive experience with us. Providing 5-star service is so important to us, and we are glad that Sierra's efforts met your satisfaction. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service.
I am always pleased with the excellent work the company
I am always pleased with the excellent work the company does, in a prompt manner. The staff is knowledgeable and courteous, as was Brandon Adorisio with his advice.
I am always pleased with the excellent work the company
I am always pleased with the excellent work the company does, in a prompt manner. The staff is knowledgeable and courteous, as was Brandon Adorisio with his advice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sadie, thank you for your excellent review! We are delighted that Brandon and the team consistently provide you with quality and efficient service. We hope that you continue to choose us for all of your future automotive needs!
Sierra Dieble is an amazing service manager.
Sierra Dieble is an amazing service manager. And the videos from the service techs are extremely helpful to understanding recommendations.
Sierra Dieble is an amazing service manager.
Sierra Dieble is an amazing service manager. And the videos from the service techs are extremely helpful to understanding recommendations.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to rate our dealership. Offering thorough and efficient service is so important to us, and we are glad that Sierra and the team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!
Aaron Patterson was a great guy.
Aaron Patterson was a great guy. He was patient n answered all my Q. Even gave us a dinner recommendation.
Aaron Patterson was a great guy.
Aaron Patterson was a great guy. He was patient n answered all my Q. Even gave us a dinner recommendation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to hear that your vehicle service needs are met with convenience and great results with Aaron! Please let us know if we can be of assistance in the future.
I recently had my Ford Edge in for a recall and some
I recently had my Ford Edge in for a recall and some service. As always I was very satisfied with my experience. Sierra went over my service history and helped me to identify what was due for my car. I especially appreciated that she helped to work my car in the next day when a needed part came in more quickly than expected. I will continue to bring my car in for service to Spitzer as I always have a good experience and have confidence in their service shop.
I recently had my Ford Edge in for a recall and some
I recently had my Ford Edge in for a recall and some service. As always I was very satisfied with my experience. Sierra went over my service history and helped me to identify what was due for my car. I especially appreciated that she helped to work my car in the next day when a needed part came in more quickly than expected. I will continue to bring my car in for service to Spitzer as I always have a good experience and have confidence in their service shop.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kate, Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with Sierra was, hands down, second to none. We look forward to seeing you again when your vehicle is ready for its next service.
Simple process friendly service warm and welcoming great
Simple process friendly service warm and welcoming great atmosphere very clean and comfortable that’s all
Simple process friendly service warm and welcoming great
Simple process friendly service warm and welcoming great atmosphere very clean and comfortable that’s all
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dave, Thank you for your time and feedback. We realize that there are several choices when selecting a car dealership and are so happy that you picked us. We look forward to seeing you again when your vehicle is ready for its next service.
Worked with Brody G.
Worked with Brody G. And Mike S. and they were both great! Planned to test drive one car when I got there and it had already sold. Brody suggested another vehicle, which we ended up buying. He and Mike made the process super easy. Would definitely recommend them!
Worked with Brody G.
Worked with Brody G. And Mike S. and they were both great! Planned to test drive one car when I got there and it had already sold. Brody suggested another vehicle, which we ended up buying. He and Mike made the process super easy. Would definitely recommend them!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Marie, We are so happy to hear of your positive experience at- Spitzer Ford Hartville. We are committed to providing our customers with nothing less than 5-Star service. Brody and Mike will be especially happy to hear that you were completely satisfied with their customer service. Thank you for your recommendation and we look forward to the next opportunity to serve your needs again.