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Mercedes-Benz of Columbus

(1,593 reviews)
Visit Mercedes-Benz of Columbus
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2021 consumer dealer award 2016 consumer dealer award

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New (877) 721-9087 (877) 721-9087
Used (888) 636-4459 (888) 636-4459
Service (888) 566-5807 (888) 566-5807

Inventory

See all 235 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2013.
Our mission is to provide a quick easy and friendly process of helping customers purchase the automobile of their choice. We will provide you with simply the best customer service around. Thanks for shopping at Mercedes-Benz of Columbus!

Service center

Phone number (888) 566-5807

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(1,593 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Columbus from DealerRater.

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Thank you Haley for making it so easy to get our car

Thank you Haley for making it so easy to get our car fixed. We always get great service from Columbus Mercedes.

Thank you Haley for making it so easy to get our car

Thank you Haley for making it so easy to get our car fixed. We always get great service from Columbus Mercedes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Best dealer ever!

Best dealer ever! Could not have been more helpful. Very nice people to do business with. From the salesman to the business office to the delivery.

Best dealer ever!

Best dealer ever! Could not have been more helpful. Very nice people to do business with. From the salesman to the business office to the delivery.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Always professional and polite when I come in for a

Always professional and polite when I come in for a service. They do a great job and I would recommend this dealership to everyone looking to buy a car.

Always professional and polite when I come in for a

Always professional and polite when I come in for a service. They do a great job and I would recommend this dealership to everyone looking to buy a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. Congrats on the new vehicle!

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Joshua was great!

Joshua was great!! Took his time and got us in the right vehicle. Awesome work!!

Joshua was great!

Joshua was great!! Took his time and got us in the right vehicle. Awesome work!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. Congrats on the new vehicle!

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Rachelle and the service team are rockstars!

Rachelle and the service team are rockstars! The service was seamless and completed in a timely manner.

Rachelle and the service team are rockstars!

Rachelle and the service team are rockstars! The service was seamless and completed in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome review! Our staff strives to provide great customer service, so we are glad you are happy. We hope to serve you again in the future!

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Professional and very pleased with the dealership.

Professional and very pleased with the dealership. Very friendly and helpful and I would recommend this dealership for anyone interested in a Mercedes

Professional and very pleased with the dealership.

Professional and very pleased with the dealership. Very friendly and helpful and I would recommend this dealership for anyone interested in a Mercedes

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this wonderful review! We are happy you enjoyed your visit with us and we hope to serve you again in the future!

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I didn’t get any surprises.

I didn’t get any surprises. Everyone was very professional and friendly at the dealership.

I didn’t get any surprises.

I didn’t get any surprises. Everyone was very professional and friendly at the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're glad to hear our team was able to make your experience a great one. We appreciate you choosing us and look forward to the opportunity to help in the future!

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No pressure at all to buy, stayed late to work around my

No pressure at all to buy, stayed late to work around my calendar. Very friendly and willing to go the extra mile.

No pressure at all to buy, stayed late to work around my

No pressure at all to buy, stayed late to work around my calendar. Very friendly and willing to go the extra mile.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're glad to hear our team was able to accommodate your schedule and provide a no-pressure, friendly experience. We appreciate you choosing us and look forward to the opportunity to help in the future!

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The service is always great.

The service is always great. I was able to select a service time that worked well for me. The drop off was seamless. There was even extra care paid on getting the loaner vehicle ready for me. Thank you so much Jason. Haley kept me informed on the progress of my service. And was there with a smile when we picked the car up. I am so happy to be a Mercedes Benz of Columbus customer!!!

The service is always great.

The service is always great. I was able to select a service time that worked well for me. The drop off was seamless. There was even extra care paid on getting the loaner vehicle ready for me. Thank you so much Jason. Haley kept me informed on the progress of my service. And was there with a smile when we picked the car up. I am so happy to be a Mercedes Benz of Columbus customer!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're glad to hear that Jason and Haley were able to make your service experience seamless and convenient. We appreciate your kind words and look forward to serving you again in the future!

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It took a lot longer than expected, but thorough

It took a lot longer than expected, but thorough inspection! Their shuttle service was great. Other staff members were also very friendly. Great service with great staff!

It took a lot longer than expected, but thorough

It took a lot longer than expected, but thorough inspection! Their shuttle service was great. Other staff members were also very friendly. Great service with great staff!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. We hope to serve you again in the future!

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See all 1593 reviews