[{"id":584382,"firstName":"Jerry","lastName":"McIntyre","titleText":"Service Advisor","emailTxt":"jerrym@mercedesbenzcsg.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":45,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/18279/employees/364dd7b04b53.jpg","drDealerId":18279,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":460585,"firstName":"Elizabeth","lastName":"Enix","titleText":"Service Advisor","emailTxt":"lizzy@mercedesbenzcsg.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":38,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/18279/employees/c38b3e4a0f91.jpg","drDealerId":18279,"dealerEmpStartDtUtc":"1451606400","certifiedEmployee":true,"deptDscrp":"Service"},{"id":253989,"personPtyId":38185138,"firstName":"Debi","lastName":"Lewis","titleText":"Sales and Finance Manager","emailTxt":"debilewis@mercedesbenzcsg.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":65,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/18279/employees/d7b78e6f394f.jpg","drDealerId":18279,"dealerEmpStartDtUtc":"1243814400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":253974,"personPtyId":38558666,"firstName":"Joshua","lastName":"Andujar","titleText":"Sales and Leasing Advisor","emailTxt":"joshandujar@mercedesbenzcsg.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":33,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/18279/employees/05361cbb0fe1.jpg","drDealerId":18279,"dealerEmpStartDtUtc":"1312156800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":369641,"personPtyId":38189169,"firstName":"Brittany","lastName":"Hope","titleText":"Assistant Sales and Finance Manager","emailTxt":"bhope@mercedesbenzcsg.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":30,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/18279/employees/4ed9c08f1e62.jpg","drDealerId":18279,"dealerEmpStartDtUtc":"1477958400","industryStartDtUtc":"1477958400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":253975,"personPtyId":38185308,"firstName":"Rick","lastName":"Gilbert","titleText":"Sales and Leasing Advisor","emailTxt":"rickgilbert@mercedesbenzcsg.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/18279/employees/957762a8ef9f.jpg","drDealerId":18279,"dealerEmpStartDtUtc":"1349049600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":400246,"firstName":"Bob","lastName":"Blauvelt","titleText":"Sales and Leasing Advisor","emailTxt":"bblauvelt@mercedesbenzcsg.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/18279/employees/33cd7a202f2a.jpg","drDealerId":18279,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":253987,"personPtyId":38169731,"firstName":"Duane","lastName":"Hall","titleText":"Sales Manager","emailTxt":"duanehall@mercedesbenzcsg.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":38,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/18279/employees/fd7272e7b09d.jpg","drDealerId":18279,"dealerEmpStartDtUtc":"1354320000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":460539,"firstName":"Malcolm","lastName":"Waller","titleText":"Sales and Leasing Advisor","emailTxt":"malcolmwaller@mercedesbenzcsg.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/18279/employees/2162451e65c3.jpg","drDealerId":18279,"dealerEmpStartDtUtc":"1504224000","industryStartDtUtc":"794016000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":253129,"personPtyId":38173725,"firstName":"Richard","lastName":"Joyner","titleText":"General Manager","emailTxt":"richardjoyner@mercedesbenzcsg.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":37,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/18279/employees/f6cd42908781.jpg","drDealerId":18279,"dealerEmpStartDtUtc":"1228089600","industryStartDtUtc":"567993600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":405955,"firstName":"Troy","lastName":"Reed","titleText":"Service Manager","emailTxt":"troyreed@mercedesbenzcgs.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":29,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/18279/employees/4e74a677abe7.jpg","drDealerId":18279,"dealerEmpStartDtUtc":"1488326400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":253972,"personPtyId":38173827,"firstName":"Nadie","lastName":"Martin","titleText":"General Manager","emailTxt":"nadiemartin@mercedesbenzcsg.com","combinedEmpAvgRatingNbr":4.4,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/18279/employees/c5457f24b0fa.jpg","drDealerId":18279,"dealerEmpStartDtUtc":"1044057600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":616423,"firstName":"Phil","lastName":"Bono","titleText":"Service Assistant","emailTxt":"philbono@mercedesbenzcsg.com","combinedRecentReviewCnt":4,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/18279/employees/9ac50c330728.jpg","drDealerId":18279,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":592646,"firstName":"Luis","lastName":"Diaz","titleText":"Reconditioning Manager","emailTxt":"luis@mercedesbenzcsg.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/18279/employees/714d22242570.jpg","drDealerId":18279,"dealerEmpStartDtUtc":"1309478400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":258822,"personPtyId":38171153,"firstName":"Robert","lastName":"Weihl","titleText":"Parts Manager","emailTxt":"robertweihl@mercedesbenzcsg.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/18279/employees/fe83783928a0.jpg","drDealerId":18279,"dealerEmpStartDtUtc":"962409600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":592642,"firstName":"Tony","lastName":"Lassen","titleText":"Detail Manager","emailTxt":"tonylassen@mercedesbenzcsg.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/18279/employees/713d39bcf97e.jpg","drDealerId":18279,"dealerEmpStartDtUtc":"1504224000","certifiedEmployee":false,"deptDscrp":"Sales"}]
Dealers  /   Columbus, GA  /  Mercedes-Benz of Columbus

Mercedes-Benz of Columbus

4.7 out of 5 4.7
313 reviews
7470 Veterans Pkwy Columbus, GA 31909
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:30 AM - 6:00 PM

Mercedes-Benz of Columbus Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed
Dealer website
Dealer website
New (877) 721-9087
Used (888) 636-4459
Service (888) 566-5807

Inventory

NEW
$51,925 MSRP $51,925
2020 Mercedes-Benz C-Class
  • Exterior Color: Polar White
  • Transmission: Automatic
  • Drivetrain: RWD
NEW
$62,975 MSRP $62,975
2020 Mercedes-Benz E-Class
  • Exterior Color: Polar White
  • Transmission: Automatic
  • Drivetrain: RWD
NEW
$37,820 MSRP $37,820
2020 Mercedes-Benz
  • Exterior Color: Night Black
  • Transmission: Automatic
  • Drivetrain: FWD
NEW
$44,920 MSRP $44,920
2019 Mercedes-Benz A-Class
  • Exterior Color: Polar White
  • Transmission: Automatic
  • Drivetrain: FWD
NEW
$34,930 MSRP $34,930
2019 Mercedes-Benz A-Class
  • Exterior Color: Night Black
  • Transmission: Automatic
  • Drivetrain: FWD
NEW
$68,350 MSRP $68,350
2020 Mercedes-Benz
  • Exterior Color: Obsidian Black Metallic
  • Transmission: Automatic
  • Drivetrain: RWD

Our Employees

4.9 out of 5
(4.9) 45 reviews

Jerry McIntyre

Service Advisor
4.8 out of 5
(4.8) 38 reviews

Elizabeth Enix

Service Advisor
5.0 out of 5
(5.0) 65 reviews

Debi Lewis

Sales and Finance Manager
5.0 out of 5
(5.0) 33 reviews

Joshua Andujar

Sales and Leasing Advisor
5.0 out of 5
(5.0) 30 reviews

Brittany Hope

Assistant Sales and Finance Manager
5.0 out of 5
(5.0) 16 reviews

Rick Gilbert

Sales and Leasing Advisor
5.0 out of 5
(5.0) 13 reviews

Bob Blauvelt

Sales and Leasing Advisor
5.0 out of 5
(5.0) 38 reviews

Duane Hall

Sales Manager
5.0 out of 5
(5.0) 6 reviews

Malcolm Waller

Sales and Leasing Advisor
4.9 out of 5
(4.9) 37 reviews

Richard Joyner

General Manager

 View All Employees
View All Employees

About Our Dealership

Dealer on Cars.com since May 2013

Our mission is to provide a quick, easy, and friendly process of helping customers purchase the automobile of their choi

...

ce. We will provide you with simply the best customer service around. Thanks for shopping at Mercedes-Benz of Columbus!

Photos & Videos

9
Photos

Service

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
313 lifetime reviews. Includes reviews of Mercedes-Benz of Columbus from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

All Reviews friendly courteous recommend buy timely service customer experience service department buying process experience service excellent service staff was friendly salesman great salesman close deal time new
All Reviews friendly courteous recommend buy timely service customer experience service department buying process experience service excellent service
All Reviews friendly courteous recommend buy timely service customer experience service department buying process experience service excellent service staff was friendly salesman great salesman close deal time new
  • 5.0 out of 5
    Routine Service
    by AMBERMILLER0 from DealerRater.com
    November 16, 2019

    Love the Valet Service. What a great item to offer to Mercedes customers. This is the third time we have used the valet and each time it so appreciated.... My only suggestion on a better service experience is that it would be nice to call the customer ahead of time before the service is done to give them a cost estimate. No surprises!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Jerry McIntyre

    Service Advisor

    (4.9) 45 reviews
    Elizabeth Enix

    Service Advisor

    (4.8) 38 reviews
    Debi Lewis

    Sales and Finance Manager

    (5.0) 65 reviews
    Phil Bono

    Service Assistant

    NOT RATED
    Luis Diaz

    Reconditioning Manager

    NOT RATED
  • 5.0 out of 5
    4Real The Beat or Nothing!
    by MSSHEENBOG from DealerRater.com
    November 13, 2019

    The best waiting area, comfortable and felt like I was waiting in the comfort of my own home Also, the service representative was very pleasant. The wait... time could have been a tad bit shorter.Overall, service was GREAT 👍🏽

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Elizabeth Enix

    Service Advisor

    (4.8) 38 reviews
  • 5.0 out of 5
    Another great experience.
    by gp5 from DealerRater.com
    November 12, 2019

    Scheduled a routine service with my selling dealer. Used their Valet service and they made it seamless, and handled the service with a minimum of delay,... very convenient..

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Jerry McIntyre

    Service Advisor

    (4.9) 45 reviews
    Elizabeth Enix

    Service Advisor

    (4.8) 38 reviews
    Joshua Andujar

    Sales and Leasing Advisor

    (5.0) 33 reviews
  • 5.0 out of 5
    service
    by PBRENDAS from DealerRater.com
    November 11, 2019

    the service lady was very professional. very friendly staff. waiting area neat .. Each trip to the dealership has been enjoyable. easy to make appointments... . explanation of needed service and pricing.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for sharing your experience at the dealership. It s good to hear that you enjoyed our new waiting area. We appreciate your business.

    Worked with:
    Elizabeth Enix

    Service Advisor

    (4.8) 38 reviews
  • 5.0 out of 5
    I would like to thank Phil and Lizzy for the professional...
    by Wilder1 from DealerRater.com
    November 9, 2019

    I would like to thank Phil and Lizzy for the professional informative service they provide it for me I recommend you to stop by to see them quality at... its best

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you taking the time to write a review. We will be sure to let Phil and Lizzy know to keep up the good work. See you next time!

    Worked with:
    Elizabeth Enix

    Service Advisor

    (4.8) 38 reviews
    Phil Bono

    Service Assistant

    NOT RATED
  • 5.0 out of 5
    Buy a used GLE 350
    by xingfang06 from DealerRater.com
    November 8, 2019

    List equipment on the information sheet (online and printout) should be installed already in the car. The brushed aluminum running bards were listed but... not on the car, we were asked to pay for them when we requested to have them, finally, we did not get them. Otherwise, we were happy for the experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your feedback and will take that into consideration to better serve our customers. We appreciate your business. Safe travels.

    Worked with:
    Debi Lewis

    Sales and Finance Manager

    (5.0) 65 reviews
    Rick Gilbert

    Sales and Leasing Advisor

    (5.0) 16 reviews
    Bob Blauvelt

    Sales and Leasing Advisor

    (5.0) 13 reviews
  • 5.0 out of 5
    Good experience.
    by robisonkathy from DealerRater.com
    November 7, 2019

    Kept me informed and was thorough. The driver who shuttled me was delightful! We had a great conversation about education. Enjoyed getting to know him.... Very courteous!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you taking the time to write about your experience here at Mercedes-Benz of Columbus. We strive for an exceptional experience each and e...very time. Safe travels.

    Worked with:
    Jerry McIntyre

    Service Advisor

    (4.9) 45 reviews
    Troy Reed

    Service Manager

    (4.6) 29 reviews
  • 5.0 out of 5
    Exceeded my expectations!
    by STEVEC from DealerRater.com
    November 4, 2019

    My wife and I were traveling from Atlanta to our beach house in Florida and got a flat tire on our ML350 in the Columbus area. After calling 5 different... tire businesses and having NO luck finding our correct tire size in stock we asked if there was a Mercedes dealer in town and luckily we were directed to Mercedes-Benz of Columbus. Not only did they have the correct tire in stock, but we got to relax in their newly renovated customer waiting area while they repaired our car. Then as an additional bonus, they washed and detailed our SUV and 90 minutes later (from start to finish) we were on our way. Thank you Jerry and the team at Mercedes-Benz of Columbus. Keep up the great work.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Jerry McIntyre

    Service Advisor

    (4.9) 45 reviews
  • 5.0 out of 5
    Malfunction Light
    by RICKGORDY from DealerRater.com
    November 1, 2019

    Got me in and out very quickly with very little notice. Service is always great and very consistent. I know when I go in that my family and I will be taken... care of. Thanks

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for sharing your experience at Mercedes-Benz of Columbus. We strive for an exceptional experience each and every time. We appreciate your busin...ess. Safe travels.

    Worked with:
    Jerry McIntyre

    Service Advisor

    (4.9) 45 reviews
    Troy Reed

    Service Manager

    (4.6) 29 reviews
  • 3.0 out of 5
    Labor Service too high
    by TJDRE2000 from DealerRater.com
    October 30, 2019

    I got charged $1,000 bill for just having an sensor install on the crankshaft and a starter battery replaced on 05 Mercede Benz E500

    2.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your feedback. Please reach out to our General Manager, Nadie Martin at 706-256-6100. We would love to speak with you about this situati...on.

    Worked with:
    Jerry McIntyre

    Service Advisor

    (4.9) 45 reviews
View More Reviews