Mercedes-Benz of Columbus

4.7
(1,369 reviews)
Visit Mercedes-Benz of Columbus
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2021 consumer dealer award View 2 awards
2021 consumer dealer award 2016 consumer dealer award

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New (877) 721-9087 (877) 721-9087
Used (888) 636-4459 (888) 636-4459
Service (888) 566-5807 (888) 566-5807

Inventory

See all 186 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2013.
Our mission is to provide a quick easy and friendly process of helping customers purchase the automobile of their choice. We will provide you with simply the best customer service around. Thanks for shopping at Mercedes-Benz of Columbus!

Service center

Phone number (888) 566-5807

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Meet our employees

View all 20 employees View less employees

Reviews

4.7
(1,369 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Columbus from DealerRater.

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4.0

Easy to communicate, picking up car from home, calling

Easy to communicate, picking up car from home, calling back about needed services promply. Cleaning car

4.0

Easy to communicate, picking up car from home, calling

Easy to communicate, picking up car from home, calling back about needed services promply. Cleaning car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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5.0

Professional and courteous service from start to finish.

Professional and courteous service from start to finish. Kept me informed of the status of my vehicle and made recommendations with prices that help me make informed decisions.

5.0

Professional and courteous service from start to finish.

Professional and courteous service from start to finish. Kept me informed of the status of my vehicle and made recommendations with prices that help me make informed decisions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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5.0

Super friendly, very helpful and made me feel welcomed.

Super friendly, very helpful and made me feel welcomed. This is the best Mercedes dealership I have been to in awhile.

5.0

Super friendly, very helpful and made me feel welcomed.

Super friendly, very helpful and made me feel welcomed. This is the best Mercedes dealership I have been to in awhile.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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5.0

Super friendly, very helpful and made me feel welcomed.

Super friendly, very helpful and made me feel welcomed. This is the best Mercedes dealership I have been to in awhile.

5.0

Super friendly, very helpful and made me feel welcomed.

Super friendly, very helpful and made me feel welcomed. This is the best Mercedes dealership I have been to in awhile.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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4.0

The team did a good job with both my vehicles this year!

The team did a good job with both my vehicles this year! The service team has improved over the years. I have had cars serviced by MB Columbus since 1994. My overall review still reflects some legacy experience..

4.0

The team did a good job with both my vehicles this year!

The team did a good job with both my vehicles this year! The service team has improved over the years. I have had cars serviced by MB Columbus since 1994. My overall review still reflects some legacy experience..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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5.0

Rachelle is helpful, knowledge, and friendly.

Rachelle is helpful, knowledge, and friendly. I am appreciative of the help she provides along with her team.

5.0

Rachelle is helpful, knowledge, and friendly.

Rachelle is helpful, knowledge, and friendly. I am appreciative of the help she provides along with her team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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1.0

My adviser Haley Mc is a great communicator, friendly,

My adviser Haley Mc is a great communicator, friendly, very informative and professional. I wouldn't trade her for the world.

1.0

My adviser Haley Mc is a great communicator, friendly,

My adviser Haley Mc is a great communicator, friendly, very informative and professional. I wouldn't trade her for the world.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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5.0

My Adviser Haley Mc were very Professional, Friendly,

My Adviser Haley Mc were very Professional, Friendly, informative, Knowledgeable and a great Communicator. I wouldn't trade her for the world.

5.0

My Adviser Haley Mc were very Professional, Friendly,

My Adviser Haley Mc were very Professional, Friendly, informative, Knowledgeable and a great Communicator. I wouldn't trade her for the world.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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5.0

Thank you for always being so nice and supportive and

Thank you for always being so nice and supportive and taking care of my car. The next time I come in I want to inquire about a wheel lock and new windshield wipers.

5.0

Thank you for always being so nice and supportive and

Thank you for always being so nice and supportive and taking care of my car. The next time I come in I want to inquire about a wheel lock and new windshield wipers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

I would rate Haley Mc a 5 Star because she was very

I would rate Haley Mc a 5 Star because she was very professional, knowledgeable, great communicator and informative. I have a Mercedes dealership 25 Min from me but I choose to drive from Tuskegee. Alabama to Columbus, GA to this dealership because of the service and professionalism of my advisor.

5.0

I would rate Haley Mc a 5 Star because she was very

I would rate Haley Mc a 5 Star because she was very professional, knowledgeable, great communicator and informative. I have a Mercedes dealership 25 Min from me but I choose to drive from Tuskegee. Alabama to Columbus, GA to this dealership because of the service and professionalism of my advisor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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