Lindsay Volkswagen of Dulles

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
352 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 19, 2020

    I've been to this dealership several times, and in each purchase I worked with Bob Derby. He's been great throughout every process of buying or trading... in a vehicle. Most recently, Bob helped me take advantage of VW incentives that allowed me to leave my lease agreement early and finance my 2019 Tiguan at a great, low-interest loan. Bob is knowledgeable about the models, polite, honest, and a genuine pleasure to work with. I've learned about Volkswagen from him and have valued Bob's help and his input on the four different deals I've made at Lindsay. I highly recommend the dealership and Bob in particular.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitat...e to contact us or visit us if you need anything else.

  • 5.0 out of 5
    May 9, 2020

    I have never purchased a car without seeing it first, but Mr. Bob Derby made the experience excellent! We spoke everyday and finalized the deal. Mr. Derby... actually brought the #Pink Beetle I purchased from Sterling, VA to the Linday Ford in Wheaton, MD!!! Couldn’t ask for a better or more personalized service!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitat...e to contact us or visit us if you need anything else.

  • January 23, 2019

    Clyde was wonderful! Most sales people feel like peer pressure. Not Clyde. He was honest and overall seemed like you were talking to a Real person not... just a salesperson. Clyde was patient and has 12 years of experience!. When I left my belonging in the car, he over nighted them. When I couldn't get in contact with the finance lady, he was ALWAYS available! This sale happened because of Clyde!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5-star review! We are happy to hear that you enjoyed working with our honest and knowledgeable sales professional. Providing attenti...ve and top-notch customer service is always our goal. Enjoy your new Lindsay VW!

  • 5.0 out of 5
    May 4, 2020

    I worked with John and Josh to purchase a new VW. I called ahead and gave them my price point for what I was looking for. They were great in working with... me and giving me a very fair amount for my trade in. It was great to work with them and their willingness to get it done was amazing. Definitely recommend and will be going back when we are in the market for a new car.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100 percent satisfied with... the overall experience. We look forward to working with you again!

  • 5.0 out of 5
    April 16, 2020

    I had an excellent experience working with Brad Burke on a used vehicle I was interested in purchasing. I actually did ended up not going through with... the vehicle due to other reasons, but he was tremendous to work with. In a day where so many car salesmen try to push you along with their agenda, he was the complete opposite and willing to help with anything I needed. Highly recommend working with him!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to... seeing you back again in the future. Take care!

  • 5.0 out of 5
    March 2, 2020

    Would highly recommend buying at car from Lindsay Volkswagen. Bob Derby was extremely responsive and helpful in the buying process with no hassle. ... If you are looking for a new Volkswagen, you should visit Bob.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for giving our dealership such a marvelous rating! Feel free to call or stop by if there is anything else we can do for you.

  • 5.0 out of 5
    February 13, 2020

    The people I worked with at Lindsay's VW were very couteous and professional. They helped me find the righr 2015 passat tdi for a reasonable price. Simon,... the sales representative, provided outstanding custoner service and made sure all my concerns were addressed.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for giving our dealership such a marvelous rating! Feel free to call or stop by if there is anything else we can do for you.

  • 5.0 out of 5
    January 14, 2020

    Thomas Wiley (TW) was very helpful, he was pleasant and not pushy. He showed me the car I was interested in and was able to answer all my questions. ... If I had a question he couldn't answer, he immediately found someone who knew the answer. I usually hate buying a car as it takes forever to get their the entire process. Not at Lindsay - once I send I am ready from the time I left owing the car - 1.5 hours AMAZING

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to... seeing you back again in the future. Take care!

  • 5.0 out of 5
    January 8, 2020

    I was in the market for a new car but was not planning on buying quite yet. But due to the high level of knowledge, superior customer service and willingness... to get me a good deal, I ended up purchasing a new Atlas. I wanted to give special recognition to Rajesh Mishra who was amazing throughout the entire process. We test drove the car a few days prior to buying and I knew right away that we wanted Rajesh to be the person to sell us the car. He was friendly and forthcoming. Overall great experience!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it ...makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day!

  • 5.0 out of 5
    January 3, 2020

    Bought an Atlas se v6 4motion. Got a good deal on a nice car. So, I just wanted to look and have my husband try the car since he is very tall, but we liked... the car and got a good deal so we took it. Customer service was pretty good. Process was as short as possible, i guessd but dropping that much money should take some time. So far, loving the car. Got the maintenance package. ..interested to see how that goes but I expect well.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Fantastic! Thank you for the 5-star review and for choosing Lindsay Lexus. We are happy to hear that you received such friendly and genuine customer s...ervice during your experience with us. Enjoy your new ride!

View More Reviews