Rivertown Ford
Rivertown Ford Hours
About Our Dealership
At Rivertown Ford, our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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Please review our extensive inventory of Ford cars, trucks, and SUV's, including the Ford Mustang, Fusion, and F-150. We work hard to get you into the vehicle you have always wanted. That new Ford is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.
"Area's Largest Volume Ford Dealership"
Photos & Videos
Service
Wheel Alignment (4WD)
$89.95
Brake Replacement
$179.95
RepairPal Certification
- Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
- Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
- Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
- Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.
Reviews
Read reviews that mention:
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November 27, 2019
Brought my car in for an oil change love the people they are so helpful and kind even though they could not finish my recall and I have to bring it back... they were apologetic and nice about it
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you CT for your kind words! We are very happy to hear that we were able to provide you with an enjoyable service experience!
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November 22, 2019
I made an appointment for the frist time it doesn’t make it any faster getting your car back oil change top of fluids rotated tires got it back at closing... maybe if you wait on your car they be faster
Does not recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you? -
Special thanks to Mandy Tanner for her excellent customer service. She ensured I was taken care of from start to finish. Thanks to the guys behind the... scenes for all their hard work to keep my car running great!
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you SWatson! We are thrilled that Mandy and our team provided you with a great experience!
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November 13, 2019
The financial personnel Mike, ran my card as credit, knowingly he couldn't run credit cards ( it's against policy). Bought the car outright. But had to... make different arrangements to pay for the car, big run around, inconvenient, and time I didn't have.
Does recommend this dealerShopped for a used carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you for bringing this to my attention. I apologize that your recent experience was unpleasant. I would like an opportunity to address your conce...rns and to earn your business, please contact me. I look forward to speaking with you. Bradley Williams General Manager 706-641-6807 bwilliams@rivertownford.com
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November 8, 2019
I was very pleased with the service I received. They kept me updated about what was going on with my vehicle. And they got it done in a timely manner.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you Neeta for your kind words! We thank you for your business and look forward to your next visit!
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November 6, 2019
Aaron from service center has been very helpful to me. He made sure i get the best service. It did not take me to wait so long Ford Is lucky to have... him.
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseHi Dondie, Thank you for your wonderful words! We are happy to hear Aaron was able to provide you with a great experience!
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November 4, 2019
Repair lift gate buttons, left multiple pieces laying in back uninstalled. Had oil change and did not reset oil life, if they even changed oil. Tire pressure... checked and no 2 tires have same pressure. I have had no better than horrible service from Rivertown Ford service dept for the past 6-7 years.
Does not recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseI apologize that you experienced problems during your last visit and that we did not reinstall parts on your vehicle. Can you please contact me so I c...an make this right? I cannot find your name in our database, I would love to hear back from you at bwilliams@rivertownford.com. Brad Williams General Manager bwilliams@rivertownford.com
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November 1, 2019
Tabatha was extremely professional, courteous, attentive and compassionate during a very expensive repair. She provided excellent customer care and was... honest and forthright during the whole process. I greatly appreciate all that she and the team did to assist with getting my truck back on the road. This service department receives my highest recommendations and thanks.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you JR for your kind words about Tabatha! It is always great to hear that we were able to make a customer's experience truly exceptional! We tha...nk you for your business and look forward to your next visit!
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October 31, 2019
Great experience and the entire staff was great. They were great during the buying process and even after delivery of the truck. Would recommend them... to all my friends
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you Gary for your kind words! We thank you for your business and look forward to your next visit!
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October 30, 2019
I was kept in the loop regarding the status of my vehicle. My car was fixed in a timely manner and I was offered a ride back to my destination.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you M for your kind words! We thank you for your business and look forward to your next visit!