Reviews
Very easy to schedule and great service. Good prices for an oil change, plus they kept everything super clean. 10/10!
Very easy to schedule and great service. Good prices for an oil change, plus they kept everything super clean. 10/10!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
If it wasn’t for Mr Davis at the ford store I would have bought somewhere else. Mr. Garrett Davis took my number and help me look for a vehicle like I was wanting and he did that and it helped me out a whole lot. Save me a lot of runaround looking for what I wanted. He found exactly what I wanted and that’s why I bought and next time I need to vehicle or anybody I know that needs a vehicle. He will be the one I sent them to.
If it wasn’t for Mr Davis at the ford store I would have bought somewhere else. Mr. Garrett Davis took my number and help me look for a vehicle like I was wanting and he did that and it helped me out a whole lot. Save me a lot of runaround looking for what I wanted. He found exactly what I wanted and that’s why I bought and next time I need to vehicle or anybody I know that needs a vehicle. He will be the one I sent them to.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rivertown. We are always more than happy to assist you if anything else comes up. Take care!
Service employees are always friendly and helpful. Providing at 25 words for this survey to accept is asking for information that would be repetitive.5stars always.
Service employees are always friendly and helpful. Providing at 25 words for this survey to accept is asking for information that would be repetitive.5stars always.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It was quick and they attended to all the needs for my vehicle! Will always use this dealership and advisor they are quick and in a timely manner
It was quick and they attended to all the needs for my vehicle! Will always use this dealership and advisor they are quick and in a timely manner
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I arrived early for a 1 pm oil change appointment. They brought the car in promptly at one. At 3:00, I walked to the service desk to find out the status. I was told, ?Oh. Sorry. We didn?t have your oil filter, so we have to wait for it to arrive.? It was finally done at 4:00.
I arrived early for a 1 pm oil change appointment. They brought the car in promptly at one. At 3:00, I walked to the service desk to find out the status. I was told, ?Oh. Sorry. We didn?t have your oil filter, so we have to wait for it to arrive.? It was finally done at 4:00.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback. We apologize for the delay and understand your frustration. Because your vehicle is not a brand we normally service, the required oil filter was not in stock at the time of your visit. Our team discussed the additional wait with you before proceeding, and once the filter arrived, we completed the service as quickly as possible. We appreciate your patience and thank you for giving us the opportunity to service your vehicle. Donnie Tyler Service Manager Group 1 Ford of Rivertown 706-641-6835 [email protected]
I have no other comments. Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good
I have no other comments. Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Danny, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
The service rep did a great job of keeping me informed as to the progress of the service on my truxk
The service rep did a great job of keeping me informed as to the progress of the service on my truxk
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
The dealership and staff had me in and out in my new truck in less than three hours. Eric crowell is without a doubt the best salesmen in the place. He was not over bearing, extremely helpful to narrow down the right vehicle that fit our family, and worked to ensure we had the best deal/price. Overall, this was the best dealership experience I have ever had. I hate car shopping and haggling prices. You will not find that at rivertown, they are up front on everything with no hidden agenda.
The dealership and staff had me in and out in my new truck in less than three hours. Eric crowell is without a doubt the best salesmen in the place. He was not over bearing, extremely helpful to narrow down the right vehicle that fit our family, and worked to ensure we had the best deal/price. Overall, this was the best dealership experience I have ever had. I hate car shopping and haggling prices. You will not find that at rivertown, they are up front on everything with no hidden agenda.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Rivertown! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service department, won't try to pressure you into anything. They will let you know about recommended services.
Great service department, won't try to pressure you into anything. They will let you know about recommended services.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are so happy to read such a great review about Group 1 Ford of Rivertown! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
I didnt mind waiting on my car except that I would like to be able to hear the television in the waiting area or read captions when waiting for my vehicle.
I didnt mind waiting on my car except that I would like to be able to hear the television in the waiting area or read captions when waiting for my vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!