Rivertown Ford

(4.7) 150 reviews

Dealer on Cars.com since April 2004

Currently in stock!

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New Used Service

Today's Hours

Sales
Service Closed
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 7:00 PM
Sun Closed
Mon 7:30 AM - 7:00 PM
Tue 7:30 AM - 7:00 PM
Wed 7:30 AM - 7:00 PM
Thu 7:30 AM - 7:00 PM
Fri 7:30 AM - 7:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed

Reviews

4.7
150 lifetime reviews.
  • This place is awesome - they bent over backwards

    They bent over backwards for the military So different from anywhere else on town Huger selection of new and used Everyone was so friendly This is the... place to do business

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your review! We appreciate your service and your business!


  • Problems with having a check engine light fix

    I bought a 2006 tarsus last week, my sales person Kimberly was very helpful, work to get me a good price for the car. When I test drive it the check e...ngine light was on, she inform me that vehicle is sold as is. I told her I would pay to get it fix and she got me to the Vehicle repair dept. $418.00 dollars later suppose to be fix. Towed it to N.C. Light comes back on when we started it . Mr. Moore the manager is now helping me with this problem. Again Kimberly thank you for your help. I am very upset with the repair

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • New Truck

    Overall very pleasant experience. Light years better than my last new car buying experience. There is a definite focus on service more than forcing a... sale at any cost.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Brian, Thank you for your candid review, we are glad to hear we truly earned your business!


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Service & Repair

Service Reviews

4.7

22 lifetime reviews of the Service Department.

  • Amazing customer service!!!!

    All of the service advisors are awesome and I really want to give a shout out to Ms. Veronica and Scott. They both go above and beyond for you as a cu...stomer. It’s nice to go there and talk to them like they are a friend and that you are something other than a number.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you Eric for the kind words! We thank you for your business and look forward to your next visit!


  • Too busy to get routine service

    Could not get a routine brake service done same day. Wanted to hold it with no committments as to when it might be done. Take your routine service to ...a reliable local shop instead. Very disappointed.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for bringing this to my attention. I apologize that your service visit was anything but satisfactory. I would like an opportunity to fix thi...s and to earn your business, please contact me at 706-653-7420. I look forward to speaking with you. Brad Williams | General Manager


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Service Pricing

    Wheel Alignment (4WD)

    $89.95

    Brake Replacement

    $179.95

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since April 2004

At Rivertown Ford, our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.

Please review our extensive inventory of Ford cars, trucks, and SUV's, including the Ford Mustang, Fusion, and F-150. We work hard to get you into the vehicle you have always wanted. That new Ford is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.

"Area's Largest Volume Ford Dealership"
Rivertown Ford
1680 Whittlesey Rd Columbus, GA 31904
New (888) 901-2974
Used (888) 395-9007
Service (866) 655-0225
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