Reviews
Write a reviewKenny Cook was a great service advisor.
Kenny Cook was a great service advisor. He took care of my vehicle in a timely manner.
Service
Great service. No issues. Maintenance advisor handled my car with care and professionalism. Great job.
Good, clean car service center
Good, clean service center for my F150 truck. Routine call but easy to schedule.
Your wonderful feedback and rating mean a lot to us. We sincerely thank you for the positive review, and look forward to seeing you again soon!
Rivertown Ford has provided me outstanding service these
Rivertown Ford has provided me outstanding service these last four years and I absolutely love that. Quick, responsive and efficient has been my experience with them. My recent service on my Ford Raptor, I was continually kept appraised of the work and estimated time my vehicle would be ready. Ford service advisor Kenny was awesome and quite knowledgeable about service needs on my vehicle. I also recently purchased a car through Rivertown Ford and will continue my business with them for more time to come.
Everything that was done from making the appointment to
Everything that was done from making the appointment to the work itself was excellent. Cindy was very professional. From when I purchased the vehicle to performing the maintenance every 5000 miles has been a very good experience.
Service Advisor Kenny Cook
Service Advisor Kenny Cook Has always been attentive 100% genuine transparent keeping everything up front very close and personal like family. He's gone above and beyond each and every time that he has our service request my wife and I are very pleased with the service that Kenny provides kudos!!!! Robert & Regina Swindle
Thank you Robert! We are glad our staff provided you with an enjoyable experience. We look forward to your business with us again!
Ford Service Station
Great customer service experience. Very thorough, clean and precise service. Friendly personnel and reliable work.
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
They were able to diagnose my issue and get it corrected.
They were able to diagnose my issue and get it corrected. However, they have a large number of cars in for service and limited techs, depending on the nature of the repair. My vehicle was there for over three weeks before repaired.
Our customer service rep Assad Lowe was great!
Our customer service rep Assad Lowe was great! Friendly, knowledgeable and let us make the decision that good for us. Very helpful swapping vehicles as well. He went above what we considered to be expectancy
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Brought car in for aircondition noise foud problem said
Brought car in for aircondition noise foud problem said tires needed replaced did a great job and tom was very helpfull!
Thank you Tom and ford great job!