Rivertown Ford

4.4 out of 5 4.4
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM

Rivertown Ford Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2004

At Rivertown Ford, our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.

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Please review our extensive inventory of Ford cars, trucks, and SUV's, including the Ford Mustang, Fusion, and F-150. We work hard to get you into the vehicle you have always wanted. That new Ford is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.

"Area's Largest Volume Ford Dealership"

Service

Wheel Alignment (4WD)

$89.95

Brake Replacement

$179.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
367 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 4.0 out of 5
    November 27, 2019

    Brought my car in for an oil change love the people they are so helpful and kind even though they could not finish my recall and I have to bring it back... they were apologetic and nice about it

    4.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you CT for your kind words! We are very happy to hear that we were able to provide you with an enjoyable service experience!

  • 3.0 out of 5
    November 22, 2019

    I made an appointment for the frist time it doesn’t make it any faster getting your car back oil change top of fluids rotated tires got it back at closing... maybe if you wait on your car they be faster

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • September 26, 2019

    Special thanks to Mandy Tanner for her excellent customer service. She ensured I was taken care of from start to finish. Thanks to the guys behind the... scenes for all their hard work to keep my car running great!

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you SWatson! We are thrilled that Mandy and our team provided you with a great experience!

  • 3.0 out of 5
    November 13, 2019

    The financial personnel Mike, ran my card as credit, knowingly he couldn't run credit cards ( it's against policy). Bought the car outright. But had to... make different arrangements to pay for the car, big run around, inconvenient, and time I didn't have.

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    1.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for bringing this to my attention. I apologize that your recent experience was unpleasant. I would like an opportunity to address your conce...rns and to earn your business, please contact me. I look forward to speaking with you. Bradley Williams General Manager 706-641-6807 bwilliams@rivertownford.com

  • 5.0 out of 5
    November 8, 2019

    I was very pleased with the service I received. They kept me updated about what was going on with my vehicle. And they got it done in a timely manner.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Neeta for your kind words! We thank you for your business and look forward to your next visit!

  • 5.0 out of 5
    November 6, 2019

    Aaron from service center has been very helpful to me. He made sure i get the best service. It did not take me to wait so long Ford Is lucky to have... him.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Dondie, Thank you for your wonderful words! We are happy to hear Aaron was able to provide you with a great experience!

  • 1.0 out of 5
    November 4, 2019

    Repair lift gate buttons, left multiple pieces laying in back uninstalled. Had oil change and did not reset oil life, if they even changed oil. Tire pressure... checked and no 2 tires have same pressure. I have had no better than horrible service from Rivertown Ford service dept for the past 6-7 years.

    3.0 out of 5
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    1.0 out of 5
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    1.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I apologize that you experienced problems during your last visit and that we did not reinstall parts on your vehicle. Can you please contact me so I c...an make this right? I cannot find your name in our database, I would love to hear back from you at bwilliams@rivertownford.com. Brad Williams General Manager bwilliams@rivertownford.com

  • 5.0 out of 5
    November 1, 2019

    Tabatha was extremely professional, courteous, attentive and compassionate during a very expensive repair. She provided excellent customer care and was... honest and forthright during the whole process. I greatly appreciate all that she and the team did to assist with getting my truck back on the road. This service department receives my highest recommendations and thanks.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you JR for your kind words about Tabatha! It is always great to hear that we were able to make a customer's experience truly exceptional! We tha...nk you for your business and look forward to your next visit!

  • 5.0 out of 5
    October 31, 2019

    Great experience and the entire staff was great. They were great during the buying process and even after delivery of the truck. Would recommend them... to all my friends

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Gary for your kind words! We thank you for your business and look forward to your next visit!

  • 5.0 out of 5
    October 30, 2019

    I was kept in the loop regarding the status of my vehicle. My car was fixed in a timely manner and I was offered a ride back to my destination.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you M for your kind words! We thank you for your business and look forward to your next visit!

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