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Rivertown Ford

(2,003 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–6:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (706) 405-4674 (706) 405-4674
Used (706) 786-9057 (706) 786-9057
Service (706) 358-4350 (706) 358-4350

Inventory

See all 554 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2021.
At Rivertown Ford our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions please feel free to contact us.

Please review our extensive inventory of Ford cars trucks and SUV's including the Ford Mustang Fusion and F-150. We work hard to get you into the vehicle you have always wanted. That new Ford is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.
Area's Largest Volume Ford Dealership

Service center

Phone number (706) 358-4350

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–6:00pm
Sunday
Closed

Reviews

(2,003 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rivertown Ford from DealerRater.

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Super unimpressed with this dealership.

Super unimpressed with this dealership. Ask for a jack, which they don't "have jacks" like that,, at a dealership! So had to purchase my own jack to get my own tire off so they would do the diagnostics for my car. So much more to the story but all in all. I'd recommend a local shop over this dealership. I will never be back to service my vehicle here again.

Super unimpressed with this dealership.

Super unimpressed with this dealership. Ask for a jack, which they don't "have jacks" like that,, at a dealership! So had to purchase my own jack to get my own tire off so they would do the diagnostics for my car. So much more to the story but all in all. I'd recommend a local shop over this dealership. I will never be back to service my vehicle here again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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The 8:45 appointment turned into 8 hrs day for standard

The 8:45 appointment turned into 8 hrs day for standard service maintenance and brake fluid flush.

The 8:45 appointment turned into 8 hrs day for standard

The 8:45 appointment turned into 8 hrs day for standard service maintenance and brake fluid flush.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Thank you Andrew for outstanding customer service.

Thank you Andrew for outstanding customer service. Looking forward to doing business in the future. Service technicians were knowledgeable about my vehicle and provide excellent service to ensure my vehicle continues operate.

Thank you Andrew for outstanding customer service.

Thank you Andrew for outstanding customer service. Looking forward to doing business in the future. Service technicians were knowledgeable about my vehicle and provide excellent service to ensure my vehicle continues operate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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No issues, clearly understood the service process.

No issues, clearly understood the service process. Also good discussion with my original sales person DJ. I always have a good experience coming in and having my car serviced. Looking forward to the new cobra?s dropping.

No issues, clearly understood the service process.

No issues, clearly understood the service process. Also good discussion with my original sales person DJ. I always have a good experience coming in and having my car serviced. Looking forward to the new cobra?s dropping.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealership is clean, friendly, and professional.

Dealership is clean, friendly, and professional. They do excellent and reliable work that is reasonably priced.

Dealership is clean, friendly, and professional.

Dealership is clean, friendly, and professional. They do excellent and reliable work that is reasonably priced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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Your service rep James went above and beyond to make sure

Your service rep James went above and beyond to make sure my work was completed birh timely and as cost-effective as possible.

Your service rep James went above and beyond to make sure

Your service rep James went above and beyond to make sure my work was completed birh timely and as cost-effective as possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff James to be so supportive during your experience here at Rivertown Ford. We are always more than happy to assist you if anything else comes up. Take care!

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Service writer was very helpful and did a great job.

Service writer was very helpful and did a great job. I got truthful answers and a fair price.They even credited my rewards points towards my bill..

Service writer was very helpful and did a great job.

Service writer was very helpful and did a great job. I got truthful answers and a fair price.They even credited my rewards points towards my bill..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Robbie was extremely helpful with my questions and the

Robbie was extremely helpful with my questions and the repair turnaround was faster than I expected. I was extremely pleased that the part I needed was in stock. I do wish I was able to take advantage of the payment program, but it was explained that I wouldn?t get my car back until all payments were made. Other than that I was pleased overall with the service department.

Robbie was extremely helpful with my questions and the

Robbie was extremely helpful with my questions and the repair turnaround was faster than I expected. I was extremely pleased that the part I needed was in stock. I do wish I was able to take advantage of the payment program, but it was explained that I wouldn?t get my car back until all payments were made. Other than that I was pleased overall with the service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Internet pricing had no hidden numbers.

Internet pricing had no hidden numbers. Salesman did not pressure me into a sale. He was courteous and explained the numbers.

Internet pricing had no hidden numbers.

Internet pricing had no hidden numbers. Salesman did not pressure me into a sale. He was courteous and explained the numbers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

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I was treated extremely well.

I was treated extremely well. The service manager understood what was to be done and ensured that my vehicle was ready for delivery at the time provided.

I was treated extremely well.

I was treated extremely well. The service manager understood what was to be done and ensured that my vehicle was ready for delivery at the time provided.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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