Reviews
Outstanding service.. professional team with an aim to please outlook/attitude. Would highly recommend this dealership
Outstanding service.. professional team with an aim to please outlook/attitude. Would highly recommend this dealership
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very friendly and helpful especially Brittany. My car was ready when they said it would be. They always give me a good price for the service.
Very friendly and helpful especially Brittany. My car was ready when they said it would be. They always give me a good price for the service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
MacKinsey was prompt and explained everything that was going to happen. She also explained that ?the recall? i brought the trunk in for, would not be done because they weren?t doing the suggested change until more research needed to be done. So Ford would send another letter
MacKinsey was prompt and explained everything that was going to happen. She also explained that ?the recall? i brought the trunk in for, would not be done because they weren?t doing the suggested change until more research needed to be done. So Ford would send another letter
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
Got my engine replaced here. Kaitlyn was incredibly helpful and professional the entire time my truck was being serviced, giving me updates whenever necessary and making the experience as easy as possible. Very trustworthy and I felt like she had my best interest the whole time.
Got my engine replaced here. Kaitlyn was incredibly helpful and professional the entire time my truck was being serviced, giving me updates whenever necessary and making the experience as easy as possible. Very trustworthy and I felt like she had my best interest the whole time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Perfect service! Great job! Have never had better service any where else before and it was great. Oil was changed topped off and a great inspection.
Perfect service! Great job! Have never had better service any where else before and it was great. Oil was changed topped off and a great inspection.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Andrew, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Overall a great experience and done over the phone, text and email. I have never purchased a car this way but this dealership does it often and knows how to do so.
Overall a great experience and done over the phone, text and email. I have never purchased a car this way but this dealership does it often and knows how to do so.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of Rivertown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service from Group 1 Rivertown Ford! I will be coming back to see you. The service advisor made sure I understood the entire process. There was plenty of space in the waiting area also.
Great service from Group 1 Rivertown Ford! I will be coming back to see you. The service advisor made sure I understood the entire process. There was plenty of space in the waiting area also.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Mark, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I had to take my car in to get checked and the worker who helped me was extremely patient with all my questions, gave me honest advice, and was very kind. Honestly my best experience in any car related event
I had to take my car in to get checked and the worker who helped me was extremely patient with all my questions, gave me honest advice, and was very kind. Honestly my best experience in any car related event
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Julia, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!
I was very pleased with my experience at Group 1 Ford of Rivertown! They had everything prepared when I got there! It was a very seamless and easy experience!
I was very pleased with my experience at Group 1 Ford of Rivertown! They had everything prepared when I got there! It was a very seamless and easy experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.
On Wednesday September 9 2026 I Made A Appointment To Service My Mustang For A Oil Change The Customer Service Was Very Professional And Outstanding
On Wednesday September 9 2026 I Made A Appointment To Service My Mustang For A Oil Change The Customer Service Was Very Professional And Outstanding
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!