Rivertown Ford

(1,934 reviews)
1680 Whittlesey Rd, Columbus, GA 31904
Visit Rivertown Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–6:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (706) 405-4674 (706) 405-4674
Used (706) 786-9057 (706) 786-9057
Service (706) 358-4350 (706) 358-4350

Inventory

See all 499 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2021.
At Rivertown Ford our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions please feel free to contact us.

Please review our extensive inventory of Ford cars trucks and SUV's including the Ford Mustang Fusion and F-150. We work hard to get you into the vehicle you have always wanted. That new Ford is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.
Area's Largest Volume Ford Dealership

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Service center

Phone number (706) 358-4350

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–6:00pm
Sunday
Closed
See all service & repair info

Reviews

(1,934 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rivertown Ford from DealerRater.

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Great customer service precise and fast.

June 16, 2025
By David86.dk on DealerRater

Great customer service precise and fast. All services were performed as stated. Will return in the future for service on my vehicle

Great customer service precise and fast.

June 16, 2025
By David86.dk on DealerRater

Great customer service precise and fast. All services were performed as stated. Will return in the future for service on my vehicle

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I absolutely love Lacey and Hunter in the service

June 13, 2025
By jericapeacock20 on DealerRater

I absolutely love Lacey and Hunter in the service area—they always go above and beyond to take care of me! And Zac in the sales department is just as amazing. The whole team makes every visit smooth, professional, and pleasant. Thank you all for your excellent service!

I absolutely love Lacey and Hunter in the service

June 13, 2025
By jericapeacock20 on DealerRater

I absolutely love Lacey and Hunter in the service area—they always go above and beyond to take care of me! And Zac in the sales department is just as amazing. The whole team makes every visit smooth, professional, and pleasant. Thank you all for your excellent service!

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found Lacey, Hunter and Zac to be so supportive during your experience here at Rivertown Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

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Andrew was awesome!

June 12, 2025
By Lat1415 on DealerRater

Andrew was awesome! He was very professional and answered all of my questions. The service was fast with a reasonable wait time.

Andrew was awesome!

June 12, 2025
By Lat1415 on DealerRater

Andrew was awesome! He was very professional and answered all of my questions. The service was fast with a reasonable wait time.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. Thank you, and have a fantastic day!

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Everyone is extremely nice!

June 12, 2025
By alyssa.mcspadden24 on DealerRater

Everyone is extremely nice! Awesome service and was pretty quick. I would definitely recommend to others.

Everyone is extremely nice!

June 12, 2025
By alyssa.mcspadden24 on DealerRater

Everyone is extremely nice! Awesome service and was pretty quick. I would definitely recommend to others.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your positive comments about Rivertown Ford! Thanks again for the recommendation, and have a fantastic day!

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Very nice people service is great.

June 11, 2025
By zlow740 on DealerRater

Very nice people service is great. Staff is very profesonial and the facility is very clean

Very nice people service is great.

June 11, 2025
By zlow740 on DealerRater

Very nice people service is great. Staff is very profesonial and the facility is very clean

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. We can't wait to see you again, have a great day.

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Very up front and straight forward.

June 11, 2025
By Jabroniebrat on DealerRater

Very up front and straight forward. They were a great help on making the deal

Very up front and straight forward.

June 11, 2025
By Jabroniebrat on DealerRater

Very up front and straight forward. They were a great help on making the deal

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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Great service department.

June 11, 2025
By DUMLAOFRANK on DealerRater

Great service department...Tom McCain best Service Advisor! He has always gone above and beyond. Give him a bonus...

Great service department.

June 11, 2025
By DUMLAOFRANK on DealerRater

Great service department...Tom McCain best Service Advisor! He has always gone above and beyond. Give him a bonus...

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your praise and kind comments about Tom. Feel free to reach out to us if you need anything. Have a wonderful day.

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Dj was so helpful and great to work with !

June 11, 2025
By Debbie on DealerRater

Dj was so helpful and great to work with !! Absolutely no hassle. Would definitely recommend!!

Dj was so helpful and great to work with !

June 11, 2025
By Debbie on DealerRater

Dj was so helpful and great to work with !! Absolutely no hassle. Would definitely recommend!!

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Debbie, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

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Excellent customer service.

June 10, 2025
By bluemidnightss on DealerRater

Excellent customer service. No pressured sales of things that aren't needed. Friendly and happy.

Excellent customer service.

June 10, 2025
By bluemidnightss on DealerRater

Excellent customer service. No pressured sales of things that aren't needed. Friendly and happy.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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The dealer and the dealership exceeded all my

June 10, 2025
By grant,beer123 on DealerRater

The dealer and the dealership exceeded all my expectations and were beyond exceptional while keeping me informed on a specific automobile.

The dealer and the dealership exceeded all my

June 10, 2025
By grant,beer123 on DealerRater

The dealer and the dealership exceeded all my expectations and were beyond exceptional while keeping me informed on a specific automobile.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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