Rivertown Ford

4.5 out of 5 (4.5) 163 reviews

Dealer on Cars.com since April 2004

Currently in stock!

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Today's Hours

Sales 9:00 AM - 7:00 PM
Service 8:00 AM - 4:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 7:00 PM
Sun Closed
Mon 7:30 AM - 7:00 PM
Tue 7:30 AM - 7:00 PM
Wed 7:30 AM - 7:00 PM
Thu 7:30 AM - 7:00 PM
Fri 7:30 AM - 7:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed

Reviews

4.5 out of 5 4.5
163 lifetime reviews.
  • May 27, 2013

    They bent over backwards for the military So different from anywhere else on town Huger selection of new and used Everyone was so friendly This is the... place to do business

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for your review! We appreciate your service and your business!


  • 1.0 out of 5
    May 1, 2018

    Another sub par experience from the service department. Had an appointment at 130 to have a brake control module connected to my trucks computer. Figu...red it should only take an hour maybe two. I should've known better due to past experience. 4 hours later...when I am told my truck was ready they only had an hour and a half on labor time charged. I have yet to have a good experience with the service department here and will only take it to their service department if it is my last choice.

    4.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for bringing this to my attention. I apologize that your service visit was anything but satisfactory. I would like an opportunity to address... your concerns and to earn your business, please contact me at (706) 641-6807. I look forward to speaking with you. Bradley Williams General Manager


  • 5.0 out of 5
    April 9, 2018

    I would highly recommend Rivertown Fords service department. They got my car fixed in a very reasonable time . They were very helpful with checking my... warranty to make sure I was covered even though I didn’t buy my car through their dealership .

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words Sharon! We're thrilled that you had such a great experience with us. We thank you for your business and look forward to y...our next visit!


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Service Shop

Service Reviews

lifetime reviews of the Service Department.

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Service Pricing

    Wheel Alignment (4WD)

    $89.95

    Brake Replacement

    $179.95

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 680 Offers on 18 Models

About Our Dealership

Dealer on Cars.com since April 2004

At Rivertown Ford, our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.

Please review our extensive inventory of Ford cars, trucks, and SUV's, including the Ford Mustang, Fusion, and F-150. We work hard to get you into the vehicle you have always wanted. That new Ford is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.

"Area's Largest Volume Ford Dealership"
Rivertown Ford
1680 Whittlesey Rd Columbus, GA 31904
New (888) 901-2974
Used (888) 395-9007
Service (866) 655-0225
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