Willy Herold Automotive

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(27 reviews)
Visit Willy Herold Automotive
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 10:00am–6:00pm Closed
Sunday Closed Closed
New (706) 569-9896 (706) 569-9896
Used (706) 890-4177 (706) 890-4177

Inventory

See all 67 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2003.
Willy Herold Automotive serves Columbus Auburn Opelika Phenix City Fort Benning Buena Vista Smiths Station LaGrange Tuskegee Union Springs and surrounding areas. Our staff is here to assist not only in your next pre-owned car truck or SUV purchase but with your current vehicle's service maintenance and collision repair too!!
Willy Herold Automotive - You Drive Us!

Service center

Phone number (706) 890-4177

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(27 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Andy came in on his day off to let us try out the vehicle

Andy came in on his day off to let us try out the vehicle we were looking at he was very helpful we were there for 3 hours and he was very friendly and we got the deal done thank you Andy.

5.0

Andy came in on his day off to let us try out the vehicle

Andy came in on his day off to let us try out the vehicle we were looking at he was very helpful we were there for 3 hours and he was very friendly and we got the deal done thank you Andy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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4.0

Very laid back experience.

Very laid back experience. We were able to find my car quickly and customer service was great.

4.0

Very laid back experience.

Very laid back experience. We were able to find my car quickly and customer service was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Quickly responded to all my questions.

Quickly responded to all my questions. Very friendly and helpful when we arrived at the dealership.

5.0

Quickly responded to all my questions.

Quickly responded to all my questions. Very friendly and helpful when we arrived at the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
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5.0

Great experience and great customer service and friendly...

Great experience and great customer service and friendly and well put together. I love it

5.0

Great experience and great customer service and friendly...

Great experience and great customer service and friendly and well put together. I love it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
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1.0

Discrimination

I was told I could not buy a car from here because I work as a part-time pizza delivery driver. That's at the most 15 hours a week driving. Even if I paid cash for the car. I'm sorry, but if your car wont hold up for 15 hours of driving a week, then keep them.

1.0

Discrimination

I was told I could not buy a car from here because I work as a part-time pizza delivery driver. That's at the most 15 hours a week driving. Even if I paid cash for the car. I'm sorry, but if your car wont hold up for 15 hours of driving a week, then keep them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
1 person out of 6 found this review helpful. Did you?
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5.0

No Hassle Organization. I recommend Willy Herold with all...

No Hassle Organization. I recommend Willy Herold with all my heart. Please look them over before choosing another dealership. If you have cash they will work a DEAL EVERY TIME

5.0

No Hassle Organization. I recommend Willy Herold with all...

No Hassle Organization. I recommend Willy Herold with all my heart. Please look them over before choosing another dealership. If you have cash they will work a DEAL EVERY TIME

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.
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1.0

Never purchase here again

Purchased three vehicles here. Never had a problem till the third purchase. I never asked them to come down on vehicles price but to pay for the tax and title which they did. The third vehicle same agreement but I ended up paying full price and the tax and title. The owner is rude calling me a liar and his records did show that not do they do that. He is the liar. Gil's has treated me fair and even paid a ticket on my behalf because they didn't my tag in on time and I received a ticket.

1.0

Never purchase here again

Purchased three vehicles here. Never had a problem till the third purchase. I never asked them to come down on vehicles price but to pay for the tax and title which they did. The third vehicle same agreement but I ended up paying full price and the tax and title. The owner is rude calling me a liar and his records did show that not do they do that. He is the liar. Gil's has treated me fair and even paid a ticket on my behalf because they didn't my tag in on time and I received a ticket.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 2 found this review helpful. Did you?
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1.0

Transmission Needed within 15 mos of Purchase

I purchased a vehicle from this dealership...... 15 mos. later the vehicle needs a transmission. Beware their cars are bought from auctions and they are unable to provide a carfax. Customer service is ok, until after the purchase is made. At this point, they're impossible to deal with.

1.0

Transmission Needed within 15 mos of Purchase

I purchased a vehicle from this dealership...... 15 mos. later the vehicle needs a transmission. Beware their cars are bought from auctions and they are unable to provide a carfax. Customer service is ok, until after the purchase is made. At this point, they're impossible to deal with.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Thank you Regretful Buyer for your comments regarding your automotive situation. Based on the information you provided, we are unable to locate the buyer or automobile inquestion. As a point of clarification, we provide a limited warranty on all vehicles sold which includes transmission failure, unless the sold vehicle has a remaining manufacture warranty. Also, a current car fax report is provided on all vehicles when requested.

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1.0

Purchased a vehicle from this dealership...... 15 mos....

Purchased a vehicle from this dealership...... 15 mos. later the vehicle needs a transmission. Beware their cars are bought from auctions and they are unable to provide carfax. Customer service is ok, until after the purchase is made. At this point, they're impossible to deal with.

1.0

Purchased a vehicle from this dealership...... 15 mos....

Purchased a vehicle from this dealership...... 15 mos. later the vehicle needs a transmission. Beware their cars are bought from auctions and they are unable to provide carfax. Customer service is ok, until after the purchase is made. At this point, they're impossible to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
4 people out of 4 found this review helpful.
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5.0

Mrs. Lucile McQuien

Had the best car buying experience I have ever had. Told them what we wanted to spend and they did exactly that no pressure to spend more.

5.0

Mrs. Lucile McQuien

Had the best car buying experience I have ever had. Told them what we wanted to spend and they did exactly that no pressure to spend more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Lucile for your kind words. It was a pleasure to work with you in assisting your automotive needs.

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