Willy Herold Automotive

Great experience and great customer service and friendly and well put together. I love it

I was told I could not buy a car from here because I work as a part-time pizza delivery driver. That's at the most 15 hours a week driving. Even if I paid cash for the car. I'm sorry, but if your car wont hold up for 15 hours of driving a week, then keep them.

No Hassle Organization. I recommend Willy Herold with all my heart. Please look them over before choosing another dealership. If you have cash they will work a DEAL EVERY TIME

Purchased three vehicles here. Never had a problem till the third purchase. I never asked them to come down on vehicles price but to pay for the tax and title which they did. The third vehicle same agreement but I ended up paying full price and the tax and title. The owner is rude calling me a liar and his records did show that not do they do that. He is the liar. Gil's has treated me fair and even paid a ticket on my behalf because they didn't my tag in on time and I received a ticket.

I purchased a vehicle from this dealership...... 15 mos. later the vehicle needs a transmission. Beware their cars are bought from auctions and they are unable to provide a carfax. Customer service is ok, until after the purchase is made. At this point, they're impossible to deal with.

Purchased a vehicle from this dealership...... 15 mos. later the vehicle needs a transmission. Beware their cars are bought from auctions and they are unable to provide carfax. Customer service is ok, until after the purchase is made. At this point, they're impossible to deal with.

Had the best car buying experience I have ever had. Told them what we wanted to spend and they did exactly that no pressure to spend more.

We got a fair deal, but it was disappointing that the check engine light came on two days later for a low voltage battery and O2 sensor.

Darnell Smith how I wish I had read your comment prior to stepping foot on to this car lot, located at 4320 WARM SPRINGS RD. It is VERY apparent that racism oozes just below the surface of W.H. and J.L. I purchased a car from this place almost a month ago and have yet to receive the 2 remote keys that I was promised prior to the transaction. Instead I was given 1 key that had obviously been rigged just enough for it to work. Secondly, the tire pressure light came on within days of driving the car off the lot. My daughter took the car back for them to take a look at it. She was told the sensor needed to be replaced and it would cost $70. I spoke with Willy and asked if they would take care of it, given the circumstances, to which he agreed. I received a call from the Willy yesterday, told me to have my daughter bring the car by, so that he could program the keys (that we've been getting the run around on for the last 3 weeks.) She gets there within 45 mins of the call and he's gone. She was told by the workers that his wife had made him come home. I received another call from Willy this morning, telling me I could come back today, so he could program the keys, but to call first, which I did. I get there, give the key to one of the shop workers (rude) he pulls the car to the shop. In the meantime, I'm sitting waiting, Willy passes by me SEVERAL times and pretends not to see me, did not say a single word. Finally, when he was finished with the key (not keys,) because he messed up the first one. He told me he would have to order another one, now that he knows what he's doing... I proceeded to tell him how rude the people there are, including him for walking past me at least 10 times and not acknowledge me with a simple hi. He in turn tells me he didn't know he needed to speak and that I'm the rude one. He goes on to tell me that he did me a favor by stopping cutting grass, to come in to help me. Wow, really Willy? A favor? Is that what you call it. I was thinking more along the lines of, you were doing your job. As I was leaving (still short 1 key) he tells me he was going to fix the sensor as a courtesy, but since I said he was rude, he's not going to fix it. How evil and unprofessional is that? Furthermore, what REAL MAN goes back on his word? Willy, if you're able to sleep at night, treating your customers this way, then have it at, but just remember, God has the last say in every situation.

Car lot located at 4320 WARM SPRINGS RD. It is VERY apparent that racism oozes just below the surface of the owner and another salesman. I purchased a car from this place almost a month ago and have yet to receive the 2 remote keys that I was promised prior to the transaction. Instead I was given 1 key that had obviously been rigged just enough for it to work. Secondly, the tire pressure light came on within days of driving the car off the lot. My daughter took the car back for them to take a look at it. She was told the sensor needed to be replaced and it would cost $70. I spoke with Willy and asked if they would take care of it, given the circumstances, to which he agreed. I received a call from the Willy yesterday, told me to have my daughter bring the car by, so that he could program the keys (that we've been getting the run around on for the last 3 weeks.) She gets there within 45 mins of the call and he's gone. She was told by the workers that his wife had made him come home. I received another call from Willy this morning, telling me I could come back today, so he could program the keys, but to call first, which I did. I get there, give the key to one of the shop workers (rude) he pulls the car to the shop. In the meantime, I'm sitting waiting, Willy passes by me SEVERAL times and pretends not to see me, did not say a single word. Finally, when he was finished with the key (not keys,) because he messed up the first one. He told me he would have to order another one, now that he knows what he's doing... I proceeded to tell him how rude the people there are, including him for walking past me at least 10 times and not acknowledge me with a simple hi. He in turn tells me he didn't know he needed to speak and that I'm the rude one. He goes on to tell me that he did me a favor by stopping cutting grass, to come in to help me. Wow, really Willy? A favor? Is that what you call it. I was thinking more along the lines of, you were doing your job. As I was leaving (still short 1 key) he tells me he was going to fix the sensor as a courtesy, but since I said he was rude, he's not going to fix it. How evil and unprofessional is that? Furthermore, what REAL MAN goes back on his word? Willy, if you're able to sleep at night, treating your customers this way, then have it at, but just remember, God has the last say in every situation.