AutoNation Subaru Arapahoe

Every aspect of dealing with the personnel was fabulous. They were friendly, kind, helpful and professional. The dealership itself is clean, neat and full of helpful staff. Working through the process of purchasing a new vehicle was made delightful rather than stressful thanks to Zach E, Zach T and Christian S!

Very bad experience. I called 3 times and they hung up on me every time. The receptionist was controlling the situation, which was very unfortunate because I was going to buy a car from them. But like most Auto National stores they are destroying the car buisness.

Excellent experience during our visit to purchase the car. Thanks to Matt ) Junior. We are looking forward to working with the team for our car services

Very helpful! Amazing service! You feel like the only priority when you’re there! They are very polite and outgoing!

Sales person very good gracias Muy content con el trato de Ella. Dale un aumemto de dinero gracias

Zack was a great sales guy. Got me a deal at the payment I wanted. Just they offer you service deals when you go to sign. Just having to make such a quick decision in the moment, I hesitantly to added the basic service plan. I should have listened to my gut and opted out. It upped my payment $78. Within 2 hours, I tried to see if I could opt out of service package. Called the dealership and it would not go to anyone. Emailed GM, SM and finance person and no one got back to me about the issue. The finance guy called me about something else two days later and told me I was not able to opt out. Which I did sign the lease and I get. Just the customer service aspect in the end was not great.

Good experience very professional I was so excited to purchase this Subaru forester and I love my car. I would refer the dealership to anyone

Jeff was very helpful, answering all of the questions I had concerning the 2017 Mini Cooper.

Overall process / service was great. Bit disappointed to find that the service (2 years, etc.) is not provided by this dealership with its leases, but...I learned that it was something to look for next time around. As an example, the Toyota dealership patronized for my other vehicle added in the 3rd year.

I purchased a used Jeep from AutoNation Subaru, and while the staff were friendly enough, my overall experience was frustrating. I’d strongly advise anyone shopping for a used car here to have an independent mechanic inspect the vehicle before purchase. The dealership’s inspection did not catch (or possibly overlooked) several serious issues with mine. When I test drove the Jeep, I noticed a ticking sound and a smell but assumed it was just part of owning a Jeep, since I’m not a mechanic. In reality, the ticking was the well-known Pentastar 3.6 issue that most mechanics recognize immediately. Within 24 hours I also discovered an oil leak. The service department attempted to repair the leak twice but failed both times. Ultimately, I had to take the Jeep to AutoNation Chrysler Jeep, where they finally resolved the oil leak and addressed the engine tick. During the seven weeks my vehicle spent in various shops, I was never offered a loaner car. My wife and I had to take multiple days off work, drive more than 24 hours round-trips back and forth to the dealership, and pay nearly $1,000 out of pocket despite having an extended warranty. In the end, I was fortunate to catch the leak quickly and to have warranty coverage, but the Jeep required about $4,000 worth of repairs almost immediately after leaving the lot. I can’t say with certainty whether the issues were deliberately overlooked, but it feels suspicious that so many expensive problems surfaced right after purchase. My advice: don’t rely on the dealership’s inspection alone—always get a trusted mechanic to look things over before buying.!