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AutoNation Subaru Arapahoe

(2,038 reviews)
Visit AutoNation Subaru Arapahoe
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (888) 927-6053 (888) 927-6053
Used (866) 685-7613 (866) 685-7613
Service (877) 883-8455 (877) 883-8455

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About our dealership

This seller has been on Cars.com since December 2004.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

(2,038 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Subaru Arapahoe from DealerRater.

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Both Ryan and crew were great in my trade up to the 2025

Both Ryan and crew were great in my trade up to the 2025 Outback . I would highly recommend this dealer

Both Ryan and crew were great in my trade up to the 2025

Both Ryan and crew were great in my trade up to the 2025 Outback . I would highly recommend this dealer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I had a wonderful experience at AutoNation.

I had a wonderful experience at AutoNation. The staff was very friendly and professional and pleasant to work with. The dealership was also very clean and organized and I'm 100% satisfied. Thank you!

I had a wonderful experience at AutoNation.

I had a wonderful experience at AutoNation. The staff was very friendly and professional and pleasant to work with. The dealership was also very clean and organized and I'm 100% satisfied. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Hey great job, having vehicle ready to test drive and

Hey great job, having vehicle ready to test drive and check out. Thanks for keeping in contact, when I didn't end up getting attention is a plus. Thank you Christopher awesome!

Hey great job, having vehicle ready to test drive and

Hey great job, having vehicle ready to test drive and check out. Thanks for keeping in contact, when I didn't end up getting attention is a plus. Thank you Christopher awesome!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello Katrina, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

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Excellent service, friendly staff and I love that they

Excellent service, friendly staff and I love that they take me to work when I drop off my vehicle.

Excellent service, friendly staff and I love that they

Excellent service, friendly staff and I love that they take me to work when I drop off my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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From the call in to the service department and quick

From the call in to the service department and quick availability to get an appointment, to the service completion, I was very satisfied once again with the staff and work performed.

From the call in to the service department and quick

From the call in to the service department and quick availability to get an appointment, to the service completion, I was very satisfied once again with the staff and work performed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Barb, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Review 1 Subaru Arapahoe Auto Nation is the worst dealer

Review 1 Subaru Arapahoe Auto Nation is the worst dealer at least for used cars. They hide behind their great name Autonation but they are dishonest and unprofessional. From their salesman to financial management and even worse general management. When you buy a used car from such a large dealer you do so with confidence and peace of mind because they offer a 40+ point inspection but it seems like they fill it up just to complete a requirement to be able to deliver the car. Two weeks after purchasing a 2020 Ram Promaster Cargo Van we realized that the coolant tank was empty and was leaking all the fluid after filling it but even worse the following days we tried to move the steering wheel and we had to use four hands to do it, the car was inoperable. We took the car to Ram Autonation where the diagnosis was that they needed to replace the radiator, pump and other parts, this repair alone cost around $2500 and the worst part was when they told us that the steering fluid was contaminated, this repair was going to cost $6000. Here comes the worst part: the extended warranty would only cover the repair of the coolant system but not the steering wheel repair. We spoke with the person who sold us the warranty, who is the same financial person, and she told us that they could not do anything because the car had been delivered in perfect condition. After this, they offered us a trade for another Ram Promaster but with a value double that of the first one. The financial person assured us that with this new car we were not going to have any problems because it was very well checked. Lol. But then, how did they check the first one? After waiting a few days the bank did not approve this trade and the last response and solution from the financial person was to sell it on Facebook Marketplace and buy a new one. This is a total lack of respect but this great solution was not enough because when we told them we were going to post a review they told us not to do it that they would talk to a general manager. They asked us to send an email to this professional manager who after 5 days has not responded. My only advice is to take your mechanic, drive the car at least 50 miles and do not believe the multipoint inspection because it is a lie. The cargo van has been at the dealer for 21 days waiting for someone to respond. Thank you Shweta, Oscar, Financial Manager and whoever the general manager is.

Review 1 Subaru Arapahoe Auto Nation is the worst dealer

Review 1 Subaru Arapahoe Auto Nation is the worst dealer at least for used cars. They hide behind their great name Autonation but they are dishonest and unprofessional. From their salesman to financial management and even worse general management. When you buy a used car from such a large dealer you do so with confidence and peace of mind because they offer a 40+ point inspection but it seems like they fill it up just to complete a requirement to be able to deliver the car. Two weeks after purchasing a 2020 Ram Promaster Cargo Van we realized that the coolant tank was empty and was leaking all the fluid after filling it but even worse the following days we tried to move the steering wheel and we had to use four hands to do it, the car was inoperable. We took the car to Ram Autonation where the diagnosis was that they needed to replace the radiator, pump and other parts, this repair alone cost around $2500 and the worst part was when they told us that the steering fluid was contaminated, this repair was going to cost $6000. Here comes the worst part: the extended warranty would only cover the repair of the coolant system but not the steering wheel repair. We spoke with the person who sold us the warranty, who is the same financial person, and she told us that they could not do anything because the car had been delivered in perfect condition. After this, they offered us a trade for another Ram Promaster but with a value double that of the first one. The financial person assured us that with this new car we were not going to have any problems because it was very well checked. Lol. But then, how did they check the first one? After waiting a few days the bank did not approve this trade and the last response and solution from the financial person was to sell it on Facebook Marketplace and buy a new one. This is a total lack of respect but this great solution was not enough because when we told them we were going to post a review they told us not to do it that they would talk to a general manager. They asked us to send an email to this professional manager who after 5 days has not responded. My only advice is to take your mechanic, drive the car at least 50 miles and do not believe the multipoint inspection because it is a lie. The cargo van has been at the dealer for 21 days waiting for someone to respond. Thank you Shweta, Oscar, Financial Manager and whoever the general manager is.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

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Took car in for not starting or hard starts.

Took car in for not starting or hard starts. Was told it needed a new DCM, which would covered under warranty and I would get a new battery as well. Also received oil change and 30,000 mile maintenance. Checked battery two days later and noticed my old battery was still in car and not replaced. Had to go back to dealer for new battery. My concern, was new dcm even done.

Took car in for not starting or hard starts.

Took car in for not starting or hard starts. Was told it needed a new DCM, which would covered under warranty and I would get a new battery as well. Also received oil change and 30,000 mile maintenance. Checked battery two days later and noticed my old battery was still in car and not replaced. Had to go back to dealer for new battery. My concern, was new dcm even done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6119 to discuss what we can do to help.

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I highly recommend Matthew Martin and Shweta Vishnoi for

I highly recommend Matthew Martin and Shweta Vishnoi for their exceptional assistance in helping me purchase my Subaru Outback. They were knowledgeable, patient, and genuinely invested in ensuring I found the right vehicle. Their professionalism and friendly approach made the entire process smooth and stress-free. I truly appreciate their expertise and dedication, and I would gladly work with them again in the future.

I highly recommend Matthew Martin and Shweta Vishnoi for

I highly recommend Matthew Martin and Shweta Vishnoi for their exceptional assistance in helping me purchase my Subaru Outback. They were knowledgeable, patient, and genuinely invested in ensuring I found the right vehicle. Their professionalism and friendly approach made the entire process smooth and stress-free. I truly appreciate their expertise and dedication, and I would gladly work with them again in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Robert, thanks so much for the warm recommendation of the team here at AutoNation Subaru Arapahoe. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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DO NOT SERVICE HERE.

DO NOT SERVICE HERE. The worst experiences continue to happen with the service at this location. We had an oil change planned for today at 11am, see pic below. The car had an error code and they said they would do their best to get the diagnostics done. Not only did they fail to complete this in 6hrs of waiting, THEY NEVER CHANGED THE OIL!!!!! Incompetent is one word I would use to describe this place and the experience you will have. You have been warned. I would not write this but I have had several bad experiences here as they continue to NOT SHOOT YOU STRAIGHT.

DO NOT SERVICE HERE.

DO NOT SERVICE HERE. The worst experiences continue to happen with the service at this location. We had an oil change planned for today at 11am, see pic below. The car had an error code and they said they would do their best to get the diagnostics done. Not only did they fail to complete this in 6hrs of waiting, THEY NEVER CHANGED THE OIL!!!!! Incompetent is one word I would use to describe this place and the experience you will have. You have been warned. I would not write this but I have had several bad experiences here as they continue to NOT SHOOT YOU STRAIGHT.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (303) 578-6119 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

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DO NOT SERVICE HERE.

DO NOT SERVICE HERE. The worst experiences continue to happen with the service at this location. We had an oil change planned for today at 11am, see pic below. The car had an error code and they said they would do their best to get the diagnostics done. Not only did they fail to complete this in 6hrs of waiting, THEY NEVER CHANGED THE OIL!!!!! Incompetent is one word I would use to describe this place and the experience you will have. You have been warned. I would not write this but I have had several bad experiences here as they continue to NOT SHOOT YOU STRAIGHT.

DO NOT SERVICE HERE.

DO NOT SERVICE HERE. The worst experiences continue to happen with the service at this location. We had an oil change planned for today at 11am, see pic below. The car had an error code and they said they would do their best to get the diagnostics done. Not only did they fail to complete this in 6hrs of waiting, THEY NEVER CHANGED THE OIL!!!!! Incompetent is one word I would use to describe this place and the experience you will have. You have been warned. I would not write this but I have had several bad experiences here as they continue to NOT SHOOT YOU STRAIGHT.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we are deeply disappointed by your experience at AutoNation Subaru Arapahoe. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6119 to discuss what we can do to help.

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