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AutoNation Subaru Arapahoe

(2,065 reviews)
Visit AutoNation Subaru Arapahoe
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (888) 927-6053 (888) 927-6053
Used (866) 685-7613 (866) 685-7613
Service (877) 883-8455 (877) 883-8455

Reviews

(2,065 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Subaru Arapahoe from DealerRater.

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The dealership has provided me with friendly professional

The dealership has provided me with friendly professional service, and staff every time I need my Acent serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

I am an evacuee from hurricane Ian my car was a total

I am an evacuee from hurricane Ian my car was a total loss. When I started looking for a new car Subaruwasthe only dealership that took the time to work with me and had solutions to my not so ordinary problem. I am now back on my island, Allen Sanibel. Although a lot of work needs to be done on the isl, I feel safe in my new Subaru. Robyn Moran

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Everyone was friendly, the waiting area was clean, and

Everyone was friendly, the waiting area was clean, and the technicians kept me up to date on how long it was going to take.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

This was my first time visiting this dealership but the

This was my first time visiting this dealership but the service department was excellent. Carrissa helped me throughout the whole process and the visit was very smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Clarissa was very informative and discussed everything

Clarissa was very informative and discussed everything that needed to be done on my vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Subaru Arapahoe and we hope to be of service again in the future.

The service advisor was pleasant and helpful, and the car

The service advisor was pleasant and helpful, and the car was serviced and ready in a very short while. I would highly recommend AutoNation Subaru Arapahoe.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Subaru Arapahoe and we hope to be of service again in the future.

The service dept representative, Carrissa Williamson,

The service dept representative, Carrissa Williamson, exceeded my expectations during my 2016 Subaru outback service. She went over all the details and was quick to get me in/out on time. She gave me an expected time frame and got me out sooner than expected. Thanks Carrissa.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Service advisor pleasant, went out of her way to be

Service advisor pleasant, went out of her way to be helpful, answered my questions. Trust the work done here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Austin Forde was extremely helpful in providing

Austin Forde was extremely helpful in providing information regarding replacement tires. He printed out spec sheets for the appropriate tires.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

They had my car for 2 days for the driver's seat moving

They had my car for 2 days for the driver's seat moving forward when I open the door, before I get in the car, and claimed they could not get my car to do what I said it was doing wrong, so I left, and immediately the car acted up as I said it does every day. All the attendant said was "I'm sorry, you could schedule another appointment, and we can keep trying to get it to act up for us." It's a 7 month old car with low mileage. They were unsympathetic & I wonder about the quality of the technician. I may try another dealer as it's under warranty. Extremely disappointed and it was a waste of my time and very inconvenient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are deeply disappointed by your experience at AutoNation Subaru Arapahoe. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (303) 578-6119. We hope to hear from you.