Reviews
Write a reviewThe service dept of this dealership is so disappointing.
The service dept of this dealership is so disappointing. I have given them two opportunities to change my mind and both times the experience was awful. The first time I called and asked about an oil change and they said there is no wait come on over. When I arrived they said no more service was being done today they sent everyone home. The second time I went there I had an appt, but waited in a que outside for approx. 30 minutes only to be told that my oil change would take 2.5 hours. So I cancelled and backed out of the terribly laid out service drive. I will never go back and am considering selling my Nissan as I can't seem to find a decent dealership within 100 miles of my home.
The service dept of this dealership is so disappointing.
The service dept of this dealership is so disappointing. I have given them two opportunities to change my mind and both times the experience was awful. The first time I called and asked about an oil change and they said there is no wait come on over. When I arrived they said no more service was being done today they sent everyone home. The second time I went there I had an appt, but waited in a que outside for approx. 30 minutes only to be told that my oil change would take 2.5 hours. So I cancelled and backed out of the terribly laid out service drive. I will never go back and am considering selling my Nissan as I can't seem to find a decent dealership within 100 miles of my home.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Josh Cardenas
Awesome place,nice and friendly environment Will definitely recommend to friends
Josh Cardenas
Awesome place,nice and friendly environment Will definitely recommend to friends
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Josh Cardenas, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Great experience
The sales provided a great experience and will come back for my next purchase, they were helpful and were transparent during the entire process. Thanks you
Great experience
The sales provided a great experience and will come back for my next purchase, they were helpful and were transparent during the entire process. Thanks you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you so much for your positive comments about Nissan Of Bakersfield! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Horrible.
Horrible. This is my 3rd Nissan. Purchased in May 2022. Had nothing but issues. I hate this car. I will never ever purchase a Nissan ever again
Horrible.
Horrible. This is my 3rd Nissan. Purchased in May 2022. Had nothing but issues. I hate this car. I will never ever purchase a Nissan ever again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Don’t ever try to contact someone with authority because
Don’t ever try to contact someone with authority because they only give you the run around. This dealer has had my newly purchased (6weeks) used car for over a month and still can’t resolve the problem. The sales people won’t help you. They only say trade it in or sell it yourself. We’ve looked at their lot and nothing is comparable. Been trying to get a call back from the GM, no luck. I’ll be contacting corporate and the dealer board next.
Don’t ever try to contact someone with authority because
Don’t ever try to contact someone with authority because they only give you the run around. This dealer has had my newly purchased (6weeks) used car for over a month and still can’t resolve the problem. The sales people won’t help you. They only say trade it in or sell it yourself. We’ve looked at their lot and nothing is comparable. Been trying to get a call back from the GM, no luck. I’ll be contacting corporate and the dealer board next.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Bakersfield nissan bad customer service my car have been
Bakersfield nissan bad customer service my car have been there since February I don’t recommend this place
Bakersfield nissan bad customer service my car have been
Bakersfield nissan bad customer service my car have been there since February I don’t recommend this place
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Good Customer Service
I'm not someone who writes a lot of reviews. I recently finance a new Jeep Compass from Nissan of Bakersfield . David Cartagena helped me a lot to find the best car based on what i wanted . He takes his time to explain you everything until you find what do you like. Thank you!
Good Customer Service
I'm not someone who writes a lot of reviews. I recently finance a new Jeep Compass from Nissan of Bakersfield . David Cartagena helped me a lot to find the best car based on what i wanted . He takes his time to explain you everything until you find what do you like. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I had a wonderful experience purchasing a new vehicle.
I had a wonderful experience purchasing a new vehicle. The process was stress free and pleasant. Neil Martinez was very thorough and knowledgeable. You brace yourself going into a car dealership. Prepare mentally for oncoming " pushy salesman." And then... they don't come. Instead, you get friendly people who don't try to "push" anything on you he was helpful. He listened. He was very accommodating. That was my experience with Neil Martinez. Smooth transaction and very helpful made my first car buying experience easy. Neil Martinez gave me he's full attention to all my car needs. thanks again for the great help! JESSE
I had a wonderful experience purchasing a new vehicle.
I had a wonderful experience purchasing a new vehicle. The process was stress free and pleasant. Neil Martinez was very thorough and knowledgeable. You brace yourself going into a car dealership. Prepare mentally for oncoming " pushy salesman." And then... they don't come. Instead, you get friendly people who don't try to "push" anything on you he was helpful. He listened. He was very accommodating. That was my experience with Neil Martinez. Smooth transaction and very helpful made my first car buying experience easy. Neil Martinez gave me he's full attention to all my car needs. thanks again for the great help! JESSE
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nissan of Bakersfield is awesome.
Nissan of Bakersfield is awesome. The salesman Neil Martinez was the best I've ever dealt with, and made my experience smooth, and amazing. Neil is very knowledgeable, and professional, and surpassed my expectations. I definitely recommend Nissan of Bakersfield, and the salesman Neil.
Nissan of Bakersfield is awesome.
Nissan of Bakersfield is awesome. The salesman Neil Martinez was the best I've ever dealt with, and made my experience smooth, and amazing. Neil is very knowledgeable, and professional, and surpassed my expectations. I definitely recommend Nissan of Bakersfield, and the salesman Neil.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a wonderful experience purchasing a vehicle at
I had a wonderful experience purchasing a vehicle at Nissan of bakersfield. when you go, ask for Neil Martinez he is the best ! He is amazing and make the process really smooth. He goes above and beyond for He's customers and tries to help as much as possible great service and he knows He's stuff this was the easiest and the best dealership I have ever worked with. Make sure you ask for Neil Martinez by barb macias
I had a wonderful experience purchasing a vehicle at
I had a wonderful experience purchasing a vehicle at Nissan of bakersfield. when you go, ask for Neil Martinez he is the best ! He is amazing and make the process really smooth. He goes above and beyond for He's customers and tries to help as much as possible great service and he knows He's stuff this was the easiest and the best dealership I have ever worked with. Make sure you ask for Neil Martinez by barb macias
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car