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I took my car in for an oil change and PSI correction to my back right tire, as it was showing low air. Oil was changed, tires were rotated, and the service... advisor assured me they found no nails and it holes in my tire. A few sars later I had to take my car back in due to that same tire being completely flat. I spoke to the manager Alex and informed him of the previous work. Alex had my tire dipped to further check for any holes in my tire. None were discovered. I explained to Alex, why wasn't this performed the initial service? I also noticed the tire that was flat before I took it back the second time did not match my other tires as far as the wear and tear. As well as the tire brand names. After the second visit I noticed my original tire was put back on. In conclusion, Nissan Altima of Bakersfield service department either accidentally put the wrong tire on my car or purposely did it in hopes I would spend more money by purchasing a tire with them. I am not going to take my nisssn here for anymore services, as I now doubt the honesty and integrity of the work the service department performs.
The service provided was amazing. It was my first time ever going into Nissan and figuring out what was wrong with my car, at first I didn't understand... what was wrong but Ariel gladly helped me out through the whole process. Would recommend Ariel to everyone!
The staff at the dealership were very friendly and even though I was a little bit upside down in my vehicle, we were still able to make a deal that I was... happy with. I will be referring my friends and family to Nissan of Bakersfield and my salesman Matt.
We're glad to hear that you had such a good experience with us. We strive to provide the best customer service we can and Matt is one of our top perfo...rmers when it comes to customer service. We're proud of him, and proud to be your New Car Dealer. If you have any questions about your vehicle or maintenance please don't hesitate to contact us by phone or email, and remember our service department is open 6 days a week for your convenience. We look forward to serving you again in the future. Pleasant Driving.
I wouldn't choose a different place to buy my very first car. This place was extremely helpful and will guy more cars in the future
Juan Medina is the best. He is one of the reasons I keep coming back to Nissan and I love Nissan's. I love the sales team and the service does a great... job. Thank you!! Keep up the good work.
Great deal not a lot of back and forth. No nonsense negotiations with the manager Mr Garcia i would go back and purchase my fourth Nissan from this dealership... again
Made an appointment at 4:45, took my car in an hour before my appointment. Service still took an hour. Although Ariel was not my service provider this... go around, I appreciate that he acknowledges people who he has helped out before and goes out of his way to say hi. He is the reason I will always come back in the future for any service on my car.
The sales man, David, was great. He was patient and kind. Helped me to feel comfortable with my decision. We are very happy with our purchase. We appreciate... sales men like him. He is definitely a vital part of your company.
Our rep was fantastic he's wasn't pushy or arrogant like some car salesmen can be he understood our needs and wants and took his time helping us understand... everything involved.
Fast oil changes and they even wash your car after you get services done ! Nissan is then best and there staff give 100% customer service !