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Wolfchase Chrysler Dodge Jeep RAM

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (372 reviews)
2016 state dealer award
View 6 awards
2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award
2016 consumer dealer award 2015 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (372 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wolfchase Chrysler Dodge Jeep RAM from DealerRater.

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Challenger purchased

LaShonia Ingram was very helpful, humble And understanding, I got the vehicle that I always wanted.. See LaShonia when you go to WolfChase Dodge, Jeep, Chrysler, Ram.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're so glad to hear that LaShonia was able to help you out during the recent purchase of your dream car! Congratulations and welcome to the Wolfchase Chrysler Dodge Jeep Ram family!

2019 Jeep Cherokee

Back in July I purchased a brand new 2019 Jeep Cherokee!! Ms. Fonda Moody was a phenomenal sales agent who took car of my car needs from start to finish. She is very knowledgeable, transparent, and very timely. This is our second purchase this year and second time working with Fonda! If you want to receive excellent service and reassurance during the car buying process than ask for Fonda Moody!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Wow, congratulations on your second purchase this year Janette! We're so happy to hear that your first experience with Fonda was SO phenomenal that you came back for a second vehicle. Thanks for taking time out of your day to share your wonderful experience and thanks for ultimately choosing Wolfchase CDJR!

buying a car

VICTORIA G WAS AN EXCELLENT SALES PERSON AND VERY PROFESSIONAL SERVICES AND I WILLBE SENDING PEOPLE TO HER FOR A CAR BECAUSE SHE WAS A GREAT SALE PERSON

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Valarie, Thanks for sharing your recent experience with Victoria! We're so glad to hear about the excellent service Victoria was able to provide you with. We appreciate your recommendation and will be sure to share your review with Victoria! Welcome to the Wolfchase Chrysler Dodge Jeep Ram family!

Thanks Victori3

Love my Dodge. Victoria you are the best. I really appreciate you and Tatiana help. Thank you Jeffery for the detailing both our brand new vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The perfect Vehicle

I recommend any one looking to buy a vehicle in Memphis and surrounding areas visit Wolfchase in Bartlett. LaShonia Ingram really helped me find the perfect car for me .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations YRN Casino! We're pleased to hear that LaShonia was able to help you find the perfect vehicle. If you have any additional questions don't hesitate to reach out! Thank you for choosing Wolfchase CDJR and for the recommendation.

excellent

LaShonia Ingram is a great sales Consultant to work with, she has excellent customer service, she listens and she’s very polite.. Great job Lashonia Ingram.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent buying experience

Was a great buying experience. I enjoyed the process as well as loved the service given by Alex and John. Will definitely come back next time I purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for sharing! We're pleased to hear about your great experience with our sales consultants Alex and John. Congratulations on your new vehicle and we look forward to working with you again, next time!

Alex was awesome through hole process

Alex was awesome through my whole buying process. Got me exactly what i wanted at the monthly payment i wanted. I would definitely recomend buying from him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

What an awesome review Cmiller6! We're happy to hear that Alex was able to help you get the vehicle you wanted with the monthly payment you wanted. Thanks for sharing your experience - we'll be sure to share your recommendation with Alex!

Above and beyond

Had a great experience working with Alex, Mark, and Paul. From start to finish my buying process was top notch. Alex had everything done before I arrived. We were in and out fast! I would def recommend buying from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the recommendation Doddy123! We're glad to hear how great your top notch buying experience was with Alex, Mark, and Paul. We appreciate the kind words and would like to once again thank you for choosing Wolfchase CDJR!

Terrible Service

I have brought my vehicle here twice and both times they were more worried about how fast they could get me out of there than doing the job right. Both times when I left the check engine light was on. Last time I had to turn around and go back and was even sure I would make it. All I had was a tune up. This is by far the worst service department I have ever been to in my life. I would rate them a zero if I could. JMB of Tennessee

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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