Dale Earnhardt Jr. Buick GMC Cadillac

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
119 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 4.0 out of 5
    January 31, 2020

    Salesman was excellent, knowledgeable, good experience. General manager working my trade allowance was very easy to deal with. Contract Lady in the... loan department, A . She worked really hard for ME. Excellent rate.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Paula Wainwright Rodgers, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're... so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

  • 5.0 out of 5
    January 28, 2020

    Kennarri Huggins was very knowlegable. This is the 21st new car I've bought and this was the best experience I've had

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    Does recommend this dealer
    Shopped for a new car
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    Dealer Response

    Grenville Hall, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. ...Thank you for taking the time to let the world know about your positive experience. Have a great day!

  • October 30, 2017

    I recently purchased a new GMC Terrain and Tim Randolph was my salesman. He was very curteous, professional, and knowledgeable. I appreciated how helpful... Tim was and I will definitely continue to do business with Tim and this dealership.

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    Shopped for a new car
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  • 4.0 out of 5
    January 6, 2020

    Purchased a preowned car from this dealership, great experience and love the car . The only issue would be they gave me a car that had not been cleaned... and a empty gas tank . This is the only time I have purchased a vehicle that this was not done .

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    Shopped for a used car
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    Dealer Response

    Hello Dkm, thank you; we appreciate your kind words and honest feedback! Your satisfaction is our top priority, and we're more than a little embarras...sed about the condition of your new car and state of the fuel tank! If we haven't taken care of this already, would you please reach out to Christine Mayne at 850-402-5576 so we can make arrangements to get this corrected? Please don't hesitate to reach out if there's anything additional we can do for you. Thanks! Have a great day!

  • 5.0 out of 5
    December 26, 2019

    Really great place and service is wonderful. It was a enjoyable experience the employees are very friendly.

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    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Nicholas Prather, we really appreciate your feedback! We strive for 100 percent satisfaction, and it is great to see you had such a positive experie...nce at Dale Earnhardt Jr. Buick/GMC. We do hope we can be of assistance in the future. Take care!

  • 5.0 out of 5
    December 12, 2019

    John Cray is the one! Super helpful goes the extra mike to make sure I was satisfied

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    Dealer Response

    Sylvia Chraibi, we so glad we could provide you with a positive experience! We're happy you found our staff to be so supportive during your experienc...e here at Dale Earnhardt Jr. Buick/GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    November 20, 2019

    Paul asks you about what you need and listens to your answers. He helps based on that.

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    Shopped for a new car
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    Dealer Response

    Rick Stewart, thank you so much for the positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again... for taking the time to let the world know about your positive experience. Have a great day!

  • 5.0 out of 5
    November 20, 2019

    Paul is your ideal car sales representative to use! Very kind, honest, thorough, knowledgeable and overall easy going guy!

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    Shopped for a used car
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    Dealer Response

    Josh Underwood, we are so happy to read such a great review about Paul and Dale Earnhardt Jr. Buick/GMC! We appreciate every opportunity to earn your... business and look forward to seeing you again soon!

  • 5.0 out of 5
    November 11, 2019

    Paul Fannon my sales rep was so very helpful I live in Lafayette, LA and have never purchased a vehicle out of state but circumstances being what they... were it was the smartest move. Paul handled things in a manner that I felt was above and beyond! I felt complete trust in him, in my phone conversations and in person meeting, when we finally met. He's a real honest down to earth guy!!! Also John Cray in the service department was a great help as well with my old vehicle that I traded in, as far as advising me of my options and again that trust factor.

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    Shopped for a new car
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    Dealer Response

    Bob, your wonderful feedback and rating mean a lot to us. We appreciate your positive review about your recent experience with us! Thanks for your p...raise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Dale Earnhardt Jr. Buick/GMC

  • 5.0 out of 5
    October 30, 2019

    I came in looking to purchase a car in the future and met with John Cray. He was extremely knowledgeable when it came to car. Very patient with me because... I'm just starting out looking for another vehicle.

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    Dealer Response

    Hi Cheryl Meeks! We're so happy we were able to help you out! We do hope we can be of assistance in the future. Take care!

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