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Dale Earnhardt Jr. Buick GMC Cadillac

(629 reviews)
Visit Dale Earnhardt Jr. Buick GMC Cadillac
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 4:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2015 state dealer award
View 3 awards
2015 state dealer award
2024 consumer dealer award 2015 consumer dealer award

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New (877) 232-0593 (877) 232-0593
Used (877) 233-4850 (877) 233-4850
Service (877) 235-5778 (877) 235-5778

Inventory

See all 289 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since June 2018.
At Dale Earnhardt Jr Buick GMC, it's not just about buying a car. It's about finding the right car for YOU. That means, we take the time to get to know you...your aesthetic preferences, your hobbies, and your driving habits. This is true regardless of whether you decide to lease or buy a new GMC or Buick. Stop by our Buick GMC dealership today to find the perfect car, truck, SUV, or crossover for you!

Service center

Phone number (877) 235-5778

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(629 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dale Earnhardt Jr. Buick GMC Cadillac from DealerRater.

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To my surprise Dale Earnhardt gmc, honored my battery

To my surprise Dale Earnhardt gmc, honored my battery warranty, and replaced old battery with new one for no charge, that really made me feel good about dealership, and also got me in and out in about an hour, with no appointment, every one that I dealt with was very courteous and very professional.

To my surprise Dale Earnhardt gmc, honored my battery

To my surprise Dale Earnhardt gmc, honored my battery warranty, and replaced old battery with new one for no charge, that really made me feel good about dealership, and also got me in and out in about an hour, with no appointment, every one that I dealt with was very courteous and very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We sincerely thank you for your business, the stellar review, and the praise for our service team. If you have any further questions, please give us a call. We're always happy to help! Have a fantastic day.

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Shane manager in George underwriter were awesome and

Shane manager in George underwriter were awesome and treated me incredibly well. Also Shane went out of his way to help me and George took his time to make sure I understood everything.

Shane manager in George underwriter were awesome and

Shane manager in George underwriter were awesome and treated me incredibly well. Also Shane went out of his way to help me and George took his time to make sure I understood everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your high recommendation! Our team strives to deliver an excellent service experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out, we are always happy to help. Have an amazing day.

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William Smith top notch salesman.

William Smith top notch salesman. Very knowledgeable and pleasant to deal with. Made car buying enjoyable.

William Smith top notch salesman.

William Smith top notch salesman. Very knowledgeable and pleasant to deal with. Made car buying enjoyable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review. It’s great to know that our team member Will Smith met all your expectations in finding your “perfect" vehicle. Please feel free to reach out if we can be of assistance. Have a wonderful day!

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Dealt with Salesman William Smith.

Dealt with Salesman William Smith. He was a delight to interact with. Made car buying so easy, I bought 2.

Dealt with Salesman William Smith.

Dealt with Salesman William Smith. He was a delight to interact with. Made car buying so easy, I bought 2.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for leaving us this great review. It’s great to know that our team member Will Smith met all your expectations in finding your “perfect" vehicles, (2 of them WOW). We could not agree with you more, Will is a super guy and we are lucky to have him as part of our sales team. Please feel free to reach out if we can be of assistance. Have a wonderful day!

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Great.

Great.fast, fantastic, very responsive, Respectful, Very Understanding, Patience, I Would Tell Anyone to go there they are very nice and professional also , and things get done

Great.

Great.fast, fantastic, very responsive, Respectful, Very Understanding, Patience, I Would Tell Anyone to go there they are very nice and professional also , and things get done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Dale Earnhardt Jr. Buick GMC Cadillac and leaving this great review. We appreciate the special mention of Paul F, he is a true professional that always goes above and beyond to take care of his customers. Please call us if we can be of assistance, and we hope to see you again soon!

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Usually everything overall is fine, but the gentleman at

Usually everything overall is fine, but the gentleman at the desk was very crabby and short fused. Maybe he was having a bad day, but it made me uncomfortable. I drop my car off because service is very slow!

Usually everything overall is fine, but the gentleman at

Usually everything overall is fine, but the gentleman at the desk was very crabby and short fused. Maybe he was having a bad day, but it made me uncomfortable. I drop my car off because service is very slow!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We want all our clients to have a comfortable and stress-free experience. It's disappointing to hear we did not meet all your expectations. Your comments are being shared with management regarding the issue you encountered so that we can improve our processes. Thank you for your business, and look forward to serving you in the future.

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I recently purchased a vehicle and I am incredibly

I recently purchased a vehicle and I am incredibly pleased with my experience. This is the 3rd vehicle my family has purchased within the past 6 months. Alvin Williams and Will Smith have been exceptional salesmen each time. The dealership is easy to work with and they make the car buying process easy. Highly recommend!

I recently purchased a vehicle and I am incredibly

I recently purchased a vehicle and I am incredibly pleased with my experience. This is the 3rd vehicle my family has purchased within the past 6 months. Alvin Williams and Will Smith have been exceptional salesmen each time. The dealership is easy to work with and they make the car buying process easy. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Likely_p, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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I recently purchased a vehicle and I am incredibly

I recently purchased a vehicle and I am incredibly pleased with my experience. This is the 3rd vehicle my family has purchased within the past 6 months. Alvin Williams and Will Smith have been exceptional salesmen each time. The dealership is easy to work with and they make the car buying process easy. Highly recommend!

I recently purchased a vehicle and I am incredibly

I recently purchased a vehicle and I am incredibly pleased with my experience. This is the 3rd vehicle my family has purchased within the past 6 months. Alvin Williams and Will Smith have been exceptional salesmen each time. The dealership is easy to work with and they make the car buying process easy. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Likely_p, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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Excellent service and very competent people.

Excellent service and very competent people. Excellent service and very competent people. I would come up with more words in order to meet you requirement of ?at least 25 words.?

Excellent service and very competent people.

Excellent service and very competent people. Excellent service and very competent people. I would come up with more words in order to meet you requirement of ?at least 25 words.?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for this high star rating! We're glad to hear you found our staff was knowledgeable and helpful and the service we provided was quick and efficient. We sincerely thank you for the positive review, and look forward to your next visit! Have an amazing day!

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The customer service representative took care of me and

The customer service representative took care of me and my car repair in a timely manner. This is my second time buying a vehicle from this dealership and willl do business again with them.

The customer service representative took care of me and

The customer service representative took care of me and my car repair in a timely manner. This is my second time buying a vehicle from this dealership and willl do business again with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We sincerely thank you for your business, the stellar survey, and the praise for our service team. If you have any further questions, please give us a call. We're always happy to help! Have a fantastic day.

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