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Moore's Automotive Sales & Service

(162 reviews)
Visit Moore's Automotive Sales & Service
Sales hours: 8:00am to 5:30pm
Service hours: 8:00am to 5:30pm
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Sales Service
Monday 8:00am–5:30pm 8:00am–5:30pm
Tuesday 8:00am–7:00pm 8:00am–5:30pm
Wednesday 8:00am–5:30pm 8:00am–5:30pm
Thursday 8:00am–5:30pm 8:00am–5:30pm
Friday 8:00am–5:30pm 8:00am–5:30pm
Saturday 9:00am–12:00pm 8:00am–1:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
(860) 544-9056 (860) 544-9056

Reviews

(162 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moore's Automotive Sales & Service from DealerRater.

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A great dealer for Toyota/Lexus Sales & Services

We bought TWO vehicles from Moore's this week, one for my wife and one for me. We found their selections are great and prices are excellent. The sales department personnel -- Amy, Dave and Gary -- are honest, helpful and knowledgeable, making the purchase experience wonderful. Thank you all!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2012 Camry and 2010 Highlander

We have been going to Moore's Automotive for 35 years. we have purchased 8 vehicles and have been pleased with each one. The sales department is able to find what you are looking for, with low mileage and competitive prices. The service department is very thorough and doesn't waste our time or money. It is a friendly atmosphere and has a good courtesy vehicle program. We definitely recommend this dealer who is interested in getting a used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Buy all my cars here!

This is the fourth car I have bought at Moore's. Bought my dream car yesterday, a Lexus RX 350. Have always had great experience with buying and service. The one year warranty is great, they are honest and upfront. I have had nothing but great experiences here with buying cars and service on our cars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fantastic customer service I am very happy

I purchased my Toyota Prius from Moore's in June, and couldn't have been happier with the process, everyone at Moore's was fantastic. I was given all the information I needed about the vehicle without feeling pressurized, and all of my questions and queries were handled in a professional and friendly way. As this is the first car I have purchased since I moved to the USA, it was great to have Moore's deal with all of the registration paperwork, and they also took the time to explain to me how this whole process works. I have had a great time with my car so far. Thanks to everyone at Moore's for making my car purchase so stress free and straightforward! I have already recommended this dealership to friends and colleagues looking to purchase cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Quick, simple and honest

I purchased a 2011 Toyota Prius from Dave at Moore's Automotive Sales this week. The process was quick and simple, all questions answered up front. This dealer is fair, easy to do business with and pleasant all at the same time. Would definitely buy from them again, and I plan to use them for service on my new vehicle going forward!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great people to do business with

Recently bought a 2013 Toyota Venza from Moore's. They let me take it for a test drive for as long as I wanted. Dave answered every question. Amy was great to deal with. The service department seems courteous and efficient. As another customer put it when I asked him about the dealership: "They sell good cars and if something breaks they fix it. What more can you ask for.?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Highly Recommend!

Moore's was recommended to me a few years ago, and because of my satisfaction back then, I returned for my latest car. GREAT service, no pressure, they answer questions and really listen to what you're looking for and what your budget is. It's tough to find a place you can trust, and this dealer is it! I have many dealers much closer to where I live, but instead travel to Moore's because of the peace of mind I get from knowing I'm dealing with a quality dealership with great ethics.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great dealer experience.

I recently purchased a 2013 Prius form Moores Automotive. The whole buying process was excellent. Dave, Amy and Gary are so laid back and easy to work with. They bent over backwards to make me happy with my purchase. The warranty is excellent and the price of the vehicle was very reasonable. They also service all their vehicles and are Toyota/Lexus/Scion experts. I would recommend Moores to anybody needing a quality used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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nice used car, reasonable price

i bought 2011 toyota camry recently. my boyfriend recommend this dealer to me, and we drove from west haven to get a car here. the car is very nice, just the time waited for the service of the car was a little long. and they offer bump-to-bump warranty to this car, which is pretty nice..

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Moores review

Great place Dave k does a great job there . Very happy with my purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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