Stykemain Buick GMC

2.8 out of 5 2.8

Reviews

2.8 out of 5 2.8
36 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    February 21, 2019

    They always take great care of all my needs when it comes to service.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    April 15, 2018

    Second time buying a car here. George Roth is always helpful in explaining everything I need to know. It's in a good location . Easy to find and to get... in and out. Employees are always friendly! Check them out!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • April 8, 2017

    I recently purchased a new Sierra from Stykemain GMC Buick in Defiance, OH. Both Ethan Stykemain and Jamie Smiddy did a great job helping me with my purchase.... They talked me through the options of buying and leasing. They were informative, but not pushy. They got me to a good price, and gave me great value for my trade. I will definitely consider them again for future purchases.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share your positive feedback with us in regards to your recent buying experience with Ethan and Jamie! We're glad the...y provided you with informative and helpful service and we're happy to hear you were pleased with the value of your trade. We really look forward to your future visits. Enjoy your new Sierra!

  • 2.0 out of 5
    March 19, 2018

    Would not fix the dent in the car so did not buy 2015 chevy cruze and would not budge on the price. Will not go back

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 1.0 out of 5
    February 27, 2018

    Car not as advertised! Was dirty and also wrecked!! None of the extras were on the car as advertised. Buyer beware, also you can’t test drive, salesman... has to drive with you first. Salesman did not know anything about the car and no apology for the condition of the vehicle.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 1.0 out of 5
    December 14, 2017

    They picked up my vehicle from work place, like I've had done in past (I bought it from them, usually have service there except oil changes and tires).... Had some issues then but nothing like I just had Tues. They didn't bring it back there, but to my home 20 miles away without my knowledge. I got off work, have no vehicle, thought maybe stolen. Had to get a coworker to take me to their lot, no employee there nor vehicle. He took me home (I bought him a $25 gas card for troubles) Called police on way to file possible report. Get home & it's in my driveway! Why?? Their response was "sorry, miscommunication. We can offer you discount next service" No, THIS is unacceptable what I went thru, don't believe I'll be back. Terrible service

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    I apologize that my staff was not responsive enough during your recent visit with us. I am happy that we were able to remedy this issue and we hope yo...u enjoy the $100 gift card we provided for your troubles. I am thrilled to have earned your trust and your business once more. If you have any other concerns, please contact me on my personal cell phone number that I provided to you during our recent conversation. We appreciate your business and look forward to seeing you during your next visit with us. Joe Stykemain

  • 5.0 out of 5
    October 26, 2017

    My daughter purchased a used vehicle from this dealership. We arrived and were immediately greeted at the door by our salesman George, who quickly introduced... us to his sales manager Cody as well. Very professional young men. George was extremely thorough when showing us the vehicle, while making us feel at ease and very easy to ask any questions. He was very quick and concise when reviewing the facts on the vehicle. The finance manager was also very clear and concise while preparing and reviewing the paperwork with her. We left shortly after that with my daughter driving this awesome vehicle. Stykemain Dealership and these employees are all a class act!! Will definitely be back

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    This is absolutely wonderful feedback to hear, Michelle! We truly do appreciate your taking the time to share your daughter's car buying experience wi...th us. We strive to provide the best customer service possible and we're happy to know we met that goal. Please let us know how we can help with you or your daughter's vehicle needs in the future. Thank you!

  • 5.0 out of 5
    October 24, 2017

    This dealership got back to me in a very timely manor which I appreciated as I am searching around for my next car. They were very kind and understanding.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We're glad to hear that we were able to take care of you! Please don't hesitate to reach out to us if there's anything else we can do to help you out.... Thank you for your business!

  • 5.0 out of 5
    July 27, 2017

    Jenn Garcia was very helpful and and friendly when I was looking for a used car. My son found me a used car thru a friend otherwise I'm sure I would have... found one at Stykemain Buick.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Cathy, we appreciate you providing your positive feedback about your used vehicle search with Jenn. We're glad to hear about how helpful and friendly ...she was and that you enjoyed working with her. We would be happy to assist you with any of your future automotive needs. Thank you!

  • 3.0 out of 5
    July 26, 2017

    I was looking forward to buying a van here, but certain circumstances did not allow for that. I did however have a good experience with Jenn. She was wonderful... in helping us with what she could in the process. I recommend anybody going there to ask for Jenn.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Laura, we appreciate you sharing your feedback with us. We're sorry to hear a deal wasn't able to happen, however, we're glad you enjoyed working with... Jenn and found her to be helpful during the process. Please let us know if we can be of any further assistance in the future. Thank you!

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