Stykemain Buick GMC

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4.6
(623 reviews)
Visit Stykemain Buick GMC
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–3:00pm 9:00am–1:00pm
Sunday Closed Closed
New (877) 723-0551 (877) 723-0551
Used (877) 731-3245 (877) 731-3245
Service (877) 386-2593 (877) 386-2593

Inventory

See all 105 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since December 2020.
Welcome to Stykemain Buick GMC in Defiance OH

Thank you for visiting Stykemain Buick GMC. We have been a Defiance Buick and GMC dealer since 1935. We've grown since then but we will still greet you with a handshake and a smile when you come in. We have a large selection of new and used cars trucks and SUVs and the features you are looking for.
The People that Make It Happen!

Service center

Phone number (877) 386-2593

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
9:00am–1:00pm
Sunday
Closed

Meet our employees

View all 24 employees View less employees

Reviews

4.6
(623 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stykemain Buick GMC from DealerRater.

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4.0

All and all good Repairs were quickly resolved and

All and all good Repairs were quickly resolved and service writer was prompt . Any questions were quickly answered and Any problems were quickly resolved

4.0

All and all good Repairs were quickly resolved and

All and all good Repairs were quickly resolved and service writer was prompt . Any questions were quickly answered and Any problems were quickly resolved

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us, Matt. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Team Stykemain

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5.0

I was treated with friendly and helpful professional

I was treated with friendly and helpful professional service. Took the time to make sure every thing was explained completely.

5.0

I was treated with friendly and helpful professional

I was treated with friendly and helpful professional service. Took the time to make sure every thing was explained completely.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Team Stykemain

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5.0

Great service.

Great service. Jeremiah is always friendly and helpful. I always come here for my car service, I get helpful reminders when it's due and they work with me to find a time that works best for me

5.0

Great service.

Great service. Jeremiah is always friendly and helpful. I always come here for my car service, I get helpful reminders when it's due and they work with me to find a time that works best for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that Jeremiah and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Stykemain Buick GMC! Team Stykemain

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5.0

Always great treatment, make you feel like family The

Always great treatment, make you feel like family The service is great! They always make sure you know everything that was done and you have no questions

5.0

Always great treatment, make you feel like family The

Always great treatment, make you feel like family The service is great! They always make sure you know everything that was done and you have no questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Stykemain Buick GMC. Team Stykemain

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5.0

Friendly staff that always make you feel welcomed.

Friendly staff that always make you feel welcomed. They make sure you are happy and answer all your questions.

5.0

Friendly staff that always make you feel welcomed.

Friendly staff that always make you feel welcomed. They make sure you are happy and answer all your questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with Mike, Jeremiah, and our team. We're glad to hear we delivered such a great experience! Team Stykemain

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5.0

Courteous,friendly, professional Efficient and very

Courteous,friendly, professional Efficient and very thorough in servicing my vehicle Nice place to wait but my one hour oil change turned into one and a half.

5.0

Courteous,friendly, professional Efficient and very

Courteous,friendly, professional Efficient and very thorough in servicing my vehicle Nice place to wait but my one hour oil change turned into one and a half.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Stykemain Buick GMC! Team Stykemain

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5.0

Mr Ramage was incredible!

Mr Ramage was incredible!! He should be a customer service trainer Amazing friendly helpful pleasant

5.0

Mr Ramage was incredible!

Mr Ramage was incredible!! He should be a customer service trainer Amazing friendly helpful pleasant

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! Jeremiah and our team sincerely value your business and look forward to your next visit. Team Stykemain

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2.0

Sales process was very good and Tristan was great,

Sales process was very good and Tristan was great, however, the customer service after the purchase was terrible. I had an issue within a few days after purchasing the vehicle and I can't get ahold of anyone directly nor do they return my calls. I stopped in and have left messages with no response.

2.0

Sales process was very good and Tristan was great,

Sales process was very good and Tristan was great, however, the customer service after the purchase was terrible. I had an issue within a few days after purchasing the vehicle and I can't get ahold of anyone directly nor do they return my calls. I stopped in and have left messages with no response.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Joe Stykemain

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5.0

Top notch.

Top notch. Very professional and welcoming. Great experience. We were picked up at the airport which was great. We visited a lot of dealerships while trying to find this vehicle. This dealership was the best of all. We talked to so many folks there and they were all terrific. Thank you so much Stykemain Buick GMC Steve Sr & Steve Jr Massachusetts

5.0

Top notch.

Top notch. Very professional and welcoming. Great experience. We were picked up at the airport which was great. We visited a lot of dealerships while trying to find this vehicle. This dealership was the best of all. We talked to so many folks there and they were all terrific. Thank you so much Stykemain Buick GMC Steve Sr & Steve Jr Massachusetts

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Steve! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Stykemain Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Team Stykemain

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5.0

Went out of their way to help and get us in and out and

Went out of their way to help and get us in and out and on our way.

5.0

Went out of their way to help and get us in and out and

Went out of their way to help and get us in and out and on our way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Stykemain Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Team Stykemain

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