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Own A Car Fresno

(93 reviews)

Reviews

(93 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Gio is GREAT!

Giovanni was the BEST! So nice, worked with us to get us exactly what we needed and wanted. Seriously the best customer service we have ever had buying a car. He made buying a car so Easy! We really appreciate you Giovanni! highly recommend working with him! He will make everything so easy and help you out in anyway possible!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Honda Accord sport

We found a ear easy and the guy we worked with was real smooth and understanding, will be coming back for my next vehicles in the future

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Customer service

Nick was very helpfull to us. He answered every question that we had. He worked with what we had to offer and made it work for us. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Shopping for a truck

Good and friendly customer service . They tried there best to get us what we where looking for Like in the car and payment .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Helpful and great job done

My first time buying a car at this dealer and the sale reps were very professional and helpful. One sale rep named Rick went the extra mile to help me go home with a 2015 Honda Si.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Customer

Great experience and very easy to shop for a car. Thanks to NoƩ and Rick they made it very easy to select a car and they gave really great customer service! Highly going to recommend them to other.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dodge 1500

Art Serna was a great help finding the perfect car. Amazing person n will look for the best for me. Thanks a lot Art!!! Would recommend own a car to all my friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Giovanni was the best at own a car

Giovanni was the great sales man at own a car thanks for my new car ur the best.. savannah I recommend him to anybody who is looking for a car..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome Customer Service

It was a wonderful experience. The environment is stress free and the salesmen were very professional. A variety of nice cars to choose from. They take the time to make sure you get what you need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Just be honest and up front:

The entire experience has been pure xxxx. I work in sales, I understand wanting and needing those sales, but there's an ethical way to go about it. I know...I do it. I don't like being lied to over and over and over again. I also don't like my payments being raised (Which from what I've learned happens all the time to customers, because Own A Car has the right to change a contract at any given time, claiming it's the bank. Multiple customers reporting such happening to them). There's just too many negatives to list. I don't have the time. I will never purchase a vehicle here again. Once I can refinance I will pay off my vehicle, then pay back the institution that refinanced me. NEVER to return. If they want me to return they would have to work honestly and bluntly with me from here on out. I doubt that's going to happen.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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