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Butler Auto Sales, Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (784 reviews)
Visit Butler Auto Sales, Inc.
Sales hours: 9:00am to 6:00pm
Service hours: 8:30am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 8:30am–5:00pm
Tuesday 9:00am–6:00pm 8:30am–5:00pm
Wednesday 9:00am–6:00pm 8:30am–5:00pm
Thursday 9:00am–6:00pm 8:30am–5:00pm
Friday 9:00am–6:00pm 8:30am–5:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed

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(866) 699-8753 (866) 699-8753

Inventory

See all 160 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2013.
Welcome to The Butler Truck & Car Center located at 268 State Hwy 7 in SidneyNY! We specialize in finding you the right car truck SUV or van and assisting you in financing your next vehicle. We have a complete Service Department to service what we sell.
Ask about our Guaranteed Credit Acceptance!

Service center

Phone number (866) 699-8753

Service hours

Monday
8:30am–5:00pm
Tuesday
8:30am–5:00pm
Wednesday
8:30am–5:00pm
Thursday
8:30am–5:00pm
Friday
8:30am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (784 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Butler Auto Sales, Inc. from DealerRater.

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My wife and I knew instantly when Brooke Hayes came out to greet us that we were in good hands. She was engaging, and listened fully to what we were looking for. Through the entire process, Brooke was attentive to every detail, seeking our reactions and carrying on pleasant social exchanges, all without a hint of "salesman" attitude. Her flexibility was amazing: the day of closing, my wife had an appointment in a nearby city. It never occurred to us that she would be needed to sign paperwork. Brooke handled all this with grace, going ahead with what could be done, then staying engaged until my wife could return. All without the slightest impatience. She has continued to stay in contact, wanting to be certain all was well with our car, encouraging us to let her know of any needs or concerns.

My wife and I knew instantly when Brooke Hayes came out to greet us that we were in good hands. She was engaging, and listened fully to what we were looking for. Through the entire process, Brooke was attentive to every detail, seeking our reactions and carrying on pleasant social exchanges, all without a hint of "salesman" attitude. Her flexibility was amazing: the day of closing, my wife had an appointment in a nearby city. It never occurred to us that she would be needed to sign paperwork. Brooke handled all this with grace, going ahead with what could be done, then staying engaged until my wife could return. All without the slightest impatience. She has continued to stay in contact, wanting to be certain all was well with our car, encouraging us to let her know of any needs or concerns.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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I purchased a 2017 Mitsubishi Outlander from Butler's back in 2018 for my growing family and it was a great car!! I just recently was able to trade in and upgrade for a beautiful 2021 GMC Acadia and Noah went above and beyond to help me find the right car. He was so patient, let me drive all the cars I had seen online (even stayed late to do so) just to be sure I was making the right choice, answered all my questions in stride, and also helped me weigh my pros and cons for each choice I had. Noah made the process effortless and I will HIGHLY recommend Noah, Todd, Tyler and the rest of team at Butler's to anyone needing to trade or find the right fit. Great people, excellent customer service and I'll be calling them before anyone else when I'm ready to trade again.

I purchased a 2017 Mitsubishi Outlander from Butler's back in 2018 for my growing family and it was a great car!! I just recently was able to trade in and upgrade for a beautiful 2021 GMC Acadia and Noah went above and beyond to help me find the right car. He was so patient, let me drive all the cars I had seen online (even stayed late to do so) just to be sure I was making the right choice, answered all my questions in stride, and also helped me weigh my pros and cons for each choice I had. Noah made the process effortless and I will HIGHLY recommend Noah, Todd, Tyler and the rest of team at Butler's to anyone needing to trade or find the right fit. Great people, excellent customer service and I'll be calling them before anyone else when I'm ready to trade again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Worked with Brandon and Todd and both were great to work with and very personable. The buying process was pressure free and went smoothly.

Worked with Brandon and Todd and both were great to work with and very personable. The buying process was pressure free and went smoothly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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While I didn't end up purchasing a vehicle due to a last minute deal, the operations manager Brandan Collins who was assisting me was informative, easy to work with, and super friendly. Overall Butler Auto was a great, even if brief, experience.

While I didn't end up purchasing a vehicle due to a last minute deal, the operations manager Brandan Collins who was assisting me was informative, easy to work with, and super friendly. Overall Butler Auto was a great, even if brief, experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Ricky was great as well as all the staff at the dealership. Paperwork was seamless and the service department was awesome with a few small details, even picking up my vehicle when I couldn't get it there! Thank you!

Ricky was great as well as all the staff at the dealership. Paperwork was seamless and the service department was awesome with a few small details, even picking up my vehicle when I couldn't get it there! Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I had a fantastic experience with buying my car. Thanks to Rickey from Butlers in Sidney NY. He was so straightforward and helpful with what I needed to know. So, again I just want to give the credit for my 5 star experience to Rickey at Butlers in Sidney ny.

I had a fantastic experience with buying my car. Thanks to Rickey from Butlers in Sidney NY. He was so straightforward and helpful with what I needed to know. So, again I just want to give the credit for my 5 star experience to Rickey at Butlers in Sidney ny.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Just bought a 2019 Ford Fiesta from Butler Auto Sales and absolutely love the car. The staff was wonderful. Great experience. I did not have a loan in my name for many years so was not sure about getting me financed but they made it so easy and go my loan approved right away. My boyfriend bought a car from them a few years ago and loves his car. We both highly recommend Butler Auto Sales. We will both be back to buy again in the future.

Just bought a 2019 Ford Fiesta from Butler Auto Sales and absolutely love the car. The staff was wonderful. Great experience. I did not have a loan in my name for many years so was not sure about getting me financed but they made it so easy and go my loan approved right away. My boyfriend bought a car from them a few years ago and loves his car. We both highly recommend Butler Auto Sales. We will both be back to buy again in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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When you invest the kind of money one does now days in a vehicle, you want a competent sales person who is patient and professional. You especially want one who goes above and beyond to satisfy the customer. Ricky is just that, when you go to Butlers be sure you ask for Ricky, he's outstanding to deal with and will be there to assist you, even after the sale. Dodge Ram Big Horn, Thank you Ricky outstanding job! Butlers needs more employees like you.

When you invest the kind of money one does now days in a vehicle, you want a competent sales person who is patient and professional. You especially want one who goes above and beyond to satisfy the customer. Ricky is just that, when you go to Butlers be sure you ask for Ricky, he's outstanding to deal with and will be there to assist you, even after the sale. Dodge Ram Big Horn, Thank you Ricky outstanding job! Butlers needs more employees like you.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ricky was fantastic with helping me find the car I was looking for! Couldn’t say enough good things about my experience with Butlers!

Ricky was fantastic with helping me find the car I was looking for! Couldn’t say enough good things about my experience with Butlers!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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If you are looking into trading your car or buying a new one stop into Bulter Auto sales and ask for Rick he was very lay back and professional. He will try and get you into the car that you want. Thank you Rick for all your help with us trading in our truck .

If you are looking into trading your car or buying a new one stop into Bulter Auto sales and ask for Rick he was very lay back and professional. He will try and get you into the car that you want. Thank you Rick for all your help with us trading in our truck .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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